Regus - CANTERBURY, Longmarket Reviews 1

My experience with Regus has been nothing short of awful. From the very beginning, they gave me an office space that was completely different from what was stated in my contract. I raised the issue expecting it to be resolved professionally, but that was only the start of the problems.

What really pushed me over the edge is their ridiculous billing system. I paid for my office space in advance and even paid for the following month before the end of the current month, yet somehow I was still charged a late payment fee. This is not the first time they have done this. As a small business owner, I feel like I have been repeatedly mugged off by a company that clearly doesn’t value smaller clients.

Trying to get anything sorted is an exercise in frustration. Their staff are extremely rude, and instead of providing solutions, they simply pass you from one person to another with nobody taking responsibility. You spend your time explaining the same issue repeatedly and get nowhere.

The whole experience has been infuriating and incredibly stressful. I can honestly say I will never use Regus again. If you’re a small business, I would strongly advise you to think twice before signing up with them. From my experience, they seem far more interested in catering to large businesses while leaving smaller companies to deal with poor service, unfair charges, and endless frustration.

Absolutely appalling experience.