Hidden charge not explained mail…
Hidden charge not explained mail service also you can't cancel your one year lease even with penalties.
I was explained it's like your house mortgage " Never heard of it"
Reply from Regus - CO, Colorado Springs - Delmonico Dr
Hello Mekonnen,
We apologise for any confusion that may have been caused.
For the convenience of our customers, we automatically set up a weekly mail forwarding service covering mail handling and envelopes; this is explained within your agreement. You can of course collect your mail from the centre during business hours, if you prefer, or change the frequency in which we forward your mail (i.e., daily, monthly).
As you opted out of this service entirely, we credited it back to your account.
Your current agreement will expire on 31 August 2024. It is a formal, business commitment. We partner with our customers to help them run and grow their business, but we also have a business to run and cannot cancel an agreement earlier than its end date.
You can end your agreement through your online portal (myregus.com) by going to Account > Products and services > End Agreement.
Please remember that your centre team is available to answer any of your queries. Alternatively, my team has contacted you now to assist directly.
Regards,
Lorraine Brule
Global Customer Service at Regus