Terrible customer service. They tell you one thing and do another. Do not use them! The sales team tells you one thing and their rude attendants say something else. There is no customer service pe... See more
Company replied
Location
Switch location200 Continental Drive, Christiana Corporate Business Center, Suite 401, 19713 Newark, DE, US
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Very friendly and helpful person in the front desk. I needed to made some local phone calls and I ha problems with my phone and the person from Regus let me used the phone and I could solve my probl... See more
Your team is awesome, the atmosphere is very nice, I enjoy being there
Staff of Christiana Newark office is super friendly, helpful and professional
Company details
Written by the company
Regus helps businesses find and create the right workplace for their people. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world.
Contact info
200 Continental Drive, Christiana Corporate Business Center, Suite 401, 19713, Newark, DE, United States
- 3023181300
3.7
Average
6 reviews
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Among all, staff of Christiana office is the best
Staff of Christiana Newark office is super friendly, helpful and professional
January 23, 2026
newark
Very friendly and helpful person in the front desk. I needed to made some local phone calls and I ha problems with my phone and the person from Regus let me used the phone and I could solve my problem.
Big thanks.
September 26, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Terrible customer service
Terrible customer service. They tell you one thing and do another. Do not use them! The sales team tells you one thing and their rude attendants say something else. There is no customer service person to speak with. There is only robotic chat. And they Lie! See their comment below. My phone number works just fine. No one has called. This is the future of business and it is AWFUL! Run! Do not use them.
May 27, 2024
Reply from Regus - Delaware, Newark - Christiana Corporate
Hi Sharon,
I’m very sorry to hear of your disappointment.
After investigating we have found that the reason for your complaint seems to be that you are unsatisfied that we invoiced you from the start of the agreement. You signed an agreement for a virtual office on a 12 month term starting 5 April and you state that you were told that no invoicing would take place until the compliance process was over, but you have also not provided any of the requested paperwork. All agreements are invoiced from the start date on the agreed with the customer and I have not been able to find any information showing you told anything to the contrary.
Please be assured that the Regus team will be happy to assist you through the compliance process and are here to answer any questions you may have.
A member of the local team has tried to contact you but your phone number is not operational. They have left their contact details so please call them at your convenience.
Kind regards,
Michelle Spire
Assistant Global Customer Service at Regus
Your team is awesome
Your team is awesome, the atmosphere is very nice, I enjoy being there
May 8, 2024
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