Regus - Florida, Fort Lauderdale - Galleria Reviews 

5
TrustScore 3.5 out of 5

3.7

2598 East Sunrise Boulevard, Coral Ridge, Suite 2104, 33304 Fort Lauderdale, FL, US


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Rated 5 out of 5 stars

I've had great service from Regus for over a decade. I use the Fort Lauderdale office the most and I've consistently found their staff to be outstanding, professional, and helpful.

Company replied

Rated 5 out of 5 stars

Stephanie Martin Community Manager 2   Galleria Mall 2598 East Sunrise Blvd Suite 2104 Fort Lauderdale, FL 33304 Her kindness and patience while dealing with the frustration of the recent... See more

Rated 1 out of 5 stars

I had an office at Regus in Fort Lauderdale and, despite properly ending my contract, they are withholding my entire security deposit with no valid explanation. All communications and proof of cance... See more

Company replied


Company details

  1. Business Center
  2. Conference and Meeting Room Service

Written by the company

Regus helps businesses find and create the right workplace for their people. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world.


Contact info

  • 2598 East Sunrise Boulevard, Coral Ridge, Suite 2104, 33304, Fort Lauderdale, FL, United States

  • 7543018700

3.7

Average

TrustScore 3.5 out of 5

5 reviews

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3.7

All reviews

(5)

2,703 reviews in the last 12 months

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Rated 5 out of 5 stars

I've had great service from Regus for…

I've had great service from Regus for over a decade. I use the Fort Lauderdale office the most and I've consistently found their staff to be outstanding, professional, and helpful.

July 25, 2026
Regus - Florida, Fort Lauderdale - Galleria logo

Reply from Regus - Florida, Fort Lauderdale - Galleria

Thank you so much for your fantastic review! We are incredibly happy to hear that you've consistently received outstanding service from us for over a decade, especially at our Fort Lauderdale office. It's wonderful to know that our staff has always been professional and helpful. We truly appreciate your loyalty and kind words!

Rated 1 out of 5 stars

Terrible Experience – Unauthorized Withdrawals After Contract Ended

I had an office at Regus in Fort Lauderdale and, despite properly ending my contract, they are withholding my entire security deposit with no valid explanation. All communications and proof of cancellation are documented, yet they continue to make unauthorized withdrawals and refuse to return my funds.

This situation is unacceptable and feels like a deliberate attempt to keep money that doesn’t belong to them. I strongly advise anyone considering Regus to be extremely cautious — their billing and refund practices are far from transparent and customer service offers no real solution.

November 11, 2025
Unprompted review
Regus - Florida, Fort Lauderdale - Galleria logo

Reply from Regus - Florida, Fort Lauderdale - Galleria

Hi Arturo,
I’m so sorry for your dissatisfaction.
We fully understand the importance of receiving your refund promptly.
You initiated a payment dispute with your card issuer regarding an overpayment. However, instead of reversing only the overcharged amount, multiple payments were charged back by your issuer, which created an outstanding balance on your account. As a result, your full retainer was applied to offset this balance.
We are actively investigating the chargeback matter and will ensure that any refund owed to you is processed appropriately.
One of my team members is already in contact with you in this matter.
Thank you,
Michelle Spire
Assistant Global Customer Service at Regus

Rated 5 out of 5 stars

Stephanie Martin

Stephanie Martin
Community Manager 2  
Galleria Mall
2598 East Sunrise Blvd
Suite 2104
Fort Lauderdale, FL 33304

Her kindness and patience while dealing with the frustration of the recent billing late fee. Despite not being refunded, Stephanie is the main reason for my remaining with my local Regus. She's the best.

August 1, 2023

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