Good, via the app I got a place in minutes WRONG: Hidden costs High deposits and ages to return Zero similarities between the pictures and the offices BAD furniture No decoration Extremely smal... See more
Company replied
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See what reviewers are saying
My Regus office is amazing, first class customer service. It’s like I’m staying in a 5 star resort but in an office space. Barbara is my favorite representative there from the sawgrass office. I don’t... See more
Barbara and Jose at the front provide exceptional customer service. They are quick to provide assistance, always personable, friendly and easy to interact with. They mix a great blend of professiona... See more
Outstanding! Barbara waited for my guest and I, setup the conference room and the office I reserved. Both were clean and well organized. Barabar’s service was exemplary.
Company details
Written by the company
Regus helps businesses find and create the right workplace for their people. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world.
Contact info
1560 Sawgrass Corporate Parkway, 4th Floor, 33323, Sunrise, FL, United States
- 9543314600
3.8
Great
6 reviews
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May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Disappointed
Good, via the app I got a place in minutes
WRONG:
Hidden costs
High deposits and ages to return
Zero similarities between the pictures and the offices
BAD furniture
No decoration
Extremely small areas (the kitchen is for 7 people in a 50,000ft2 floor)
February 5, 2024
Reply from Regus - Florida, Fort Lauderdale - Sawgrass
Hi Luis,
I’m very sorry to hear of your dissatisfaction.
I understand that you want us to remove the office restoration service charged to you.
We provide our restoration service for all customers to save time and money, along with the frustration of dealing with multiple outside vendors such as IT & phone technicians. When you moved into your office, we ensured it was all in working order and ready for use. We do the same with each customer. This service is part of your agreement and payable. The same has been clarified to you by your centre team.
If you need further help on this matter, please contact them.
Best regards,
Michelle Spire
Assistant Global Customer Service at Regus
Outstanding
Outstanding! Barbara waited for my guest and I, setup the conference room and the office I reserved. Both were clean and well organized. Barabar’s service was exemplary.
November 1, 2023
I have been using Regus Sawgrass for my…
I have been using Regus Sawgrass for my weekly team meeting. The staff is incredibly friendly. The office is clean and has everything you can possibly think of to hold a team meeting. Very accommodating.
October 2, 2023
Unprompted review
Excellent Customer Service Staff and terrible management staff
Barbara and Jose at the front provide exceptional customer service. They are quick to provide assistance, always personable, friendly and easy to interact with. They mix a great blend of professionalism and friendliness and are simply a pleasure to work with :-)
Hope this helps...
August 27, 2023
My Regus office is amazing
My Regus office is amazing, first class customer service. It’s like I’m staying in a 5 star resort but in an office space. Barbara is my favorite representative there from the sawgrass office. I don’t know what I would do without her.
August 4, 2023
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