Don't trust this company
I would not recommend anyone to have an office with this very shady company. First they lock you into a contract and give you no way to get out of it early even for a fee that is less than the fee for the entire term. Then if you have money that is on the books after you complete your term other than the deposit they won't return the money no matter how many times that you ask. They would rather steal this money rather than return it. I still have about $43 on their books and have asked them to refund it at least half a dozen times and they still won't give it back. They also tried charging me for extra fees during the time that I was with them. They are a very shady and crooked company so definitely be very careful doing any kind of business with them.
Reply from Regus - Florida, West Palm Beach - Emerald View
Hi Rocky,
I’m sorry if you felt the need to escalate this.
Transparency is key to us, and our teams go to great lengths to ensure that any queries are clarified before an agreement is signed. All agreement details, including duration, price and terms and conditions, are clearly outlined to our customers.
We recognise that you have an overpayment in your account, and we are now processing this refund to you. Our sincere apologies for the inconvenience caused.
A member of our team has already been with you, please continue to speak with them if you need further assistance in this matter.
Regards,
Lorraine Brule
Global Customer Service at Regus
