The staff are nice and helpful.
November 25, 2024
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Company details
Written by the company
Regus helps businesses find and create the right workplace for their people. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world.
Contact info
700 Nathan Road, 16F & 17F, N/A, Kowloon, Hong Kong, Hong Kong
- 39607000
3.6
Average
3 reviews
Asks customers to review
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May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Breaking the promise for refunding the…
Breaking the promise for refunding the deposit to me very disappointed and upset over 4 months very bad customer experience never come back and recommend to my friends and business partners. I will share my bad experiences to them
June 11, 2024
Reply from Regus - Hong Kong, Nathan Road
Hi Natalie,
I’m so sorry for your experience although I’m disappointed to see you posting a review for an issue which has already been resolved.
Your dispute regarding the invoices billed to you delayed the retainer refund process. Once the disputes were resolved, your retainer was refunded to you on 09 April 2024. You also have confirmed receiving the refund.
If you need further assistance, please respond to my team member who is in touch with you.
We appreciate your business.
Thank you,
Lorraine Brule
Global Customer Service at Regus
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