The staff was professional, warm, and welcoming. The space is clean and serene, and it is my go-to place whenever I need a space.
Location
Switch location4th floor, The Acacia Mall, 14-18 Cooper Road (off Acacia Ave), N/A Kampala, UG
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Regus Uganda is my worst experience with a co-working space - they steal your money and terrible customer service. Stay away
Company replied
I am happy with the services by the Team there. Very prompt, courteous and considerate. I love the location (Acacia Mall) and amenities.
The air conditioning needs to be made better. It’s often down. Other than that, I love it at Regus.
Company details
Written by the company
Regus helps businesses find and create the right workplace for their people. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world.
Contact info
4th floor, The Acacia Mall, 14-18 Cooper Road (off Acacia Ave), N/A, Kampala, Uganda
- 312531500
3.7
Average
4 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The staff were professional and welcoming .
The staff was professional, warm, and welcoming. The space is clean and serene, and it is my go-to place whenever I need a space.
June 11, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Regus Uganda is my worst experience…
Regus Uganda is my worst experience with a co-working space - they steal your money and terrible customer service. Stay away
March 8, 2024
Unprompted review
Reply from Regus - Kampala, Acacia Mall
Hello Patrick,
We understand how important your return of retainer is, and our standard timeline has not been met on this occasion. For this, we deeply apologise.
Due to an unforeseen issue with your payment, it will have to be rerun which has caused this delay.
Again, we sincerely apologise for the inconvenience this may have caused.
Once we reprocess your refund you will receive a correspondence letting you know that the payment went through successfully.
All the best,
Lorraine Brule
Global Customer Service at Regus
The air conditioning needs to be made…
The air conditioning needs to be made better. It’s often down. Other than that, I love it at Regus.
January 5, 2024
I am happy with the services by the Team at Acacia Mall
I am happy with the services by the Team there. Very prompt, courteous and considerate. I love the location (Acacia Mall) and amenities.
June 13, 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.