More than two months and I'm still waiting for the warranty to be returned
The experience during juetsra stay good, then when we retired, it has been almost two months and we have not received the devilucionnde the guarantee.
In March we made the request for the return and paid everything before our contract ended in April.
From accounting they sent us a collection threatening us with lawsuit for not having paid our invoices, when we had paid everything in advance and those who were in debt were you, since they had not returned the guarantee. They should first check their cointability and then send an email with threats.
Reply from Regus - Lima, San Isidro Fibra Building
Hello Fernando,
We are very sorry for the delay in receiving your retainer refund.
I’ve investigated and found that there was a delay in us allocating your final payments which meant we were unable to refund your retainer sooner. This has now been resolved and your refund has been processed.
We appreciate your time with us and wish you all the best moving forward.
Kind regards,
Lorraine Brule
Global Customer Service at Regus