Regus - Liverpool, Mann Island Reviews 8

I visited the Mann Island office space, it is really nice and clean, all expected facilities are present and the staff are really friendly.

I am enjoying the office space. Very quiet, clean and great to place to get work done.

Great location, clean and friendly office environment. Highly recommended for those seeking a positive and quiet working space.

Absolutely disgraceful company. Liars, cheats. Do yourself a favor and find someone with better morals. I put 7 request tickets now disputing a payment for absolutely nothing, and nobody is replying to me, just adding more late fees while I am trying my best to get in touch with them. Absolutely crazy experience with a horrible company.

The company replied stating the 'office' was ready for me to move in. Be aware of this people - The office that they're talking about is a small desk with a dirty separator in the middle of the room with one plug. No windows, no drawers, not even a phone line. I even had to wipe the desk when I moved in because it was full of dust. Absolutely nothing was 'ready'. Just another scam run by a corporate company to try and get extra cash from its customers. I'm desperate for an office, but I would never go with a company with such awful morals again.

Update from my last review.

I have done a review on 10/12 saying that they haven't send my deposit back , because by law (that is just for the clients, never for Regus), they should have sent me my deposit on 30 November, so they created a NEW invoice on 11/12 to charge me more money for the same thing that they have charged me in the last invoice, saying that this was not enough money😂 so then they can say that they haven't send me the deposit because there is still an invoice on hold (for something that I have paid already in November). In the last call that I had with the centre team over the phone, they said that ok, it was everything paid and that the deposit was submitted, that it was going to arrive any time to my account. Then after my review on 10/12, falls from the sky a new invoice on 11/12 something else more to pay. This is very clever, but I can see the point. So as you can see they will do everything to take your money and find a way of being on the top, ALWAYS! In the end of the day you end up paying your own deposit. They say that I damaged the space, when it's not damaged, it's the walls that needed to be painted and the carpet cleaned both in one side of the room so they charged me for that in 3 separate invoices when in the second, they didn't gave any information that this was going to be one more invoice. They haven't even informed me that they submitted this new invoice by email, so this was totally done by purpose after my review on 10/12 cause the invoice was created on 11/12. Speaking on the phone after the second invoice paid, the team said that yes it was everything paid and the refund was processed so it was going to arrive any time, after my review they created a new invoice saying that there was still missing the invoice for the walls painted that they hadn't the information yet. My contract finished end of October, in December they say that they still didn't had all the information of the charges cause of course it's time to send my deposit back and they have to find one way of not doing it. this is the biggest joke ever!!! I never experienced anything like this with my company. It's a lack of respect, nearly asking please for them to give you back something that is yours, that you invested for your company

I don't recommend this place to anyone. Run if you want to have peace and a company expanding!!!

easy to make reservations, great location, professional and welcoming staff

Karyn
Community Manager
Liverpool Mann Island

So professional, helpful and flexible. Gives great support to my operation.