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Regus - Manchester, Airport Reviews 4

•
TrustScore 3 out of 5

2.9

Business Center
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Location

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3000 Aviator Way, Manchester Business Park, M22 5TG Manchester, Greater Manchester, GB

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8000608702

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Company details

  1. Business Center
  2. Conference and Meeting Room Service

Written by the company

Regus helps businesses find and create the right workplace for their people. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world.

Contact info

  • 3000 Aviator Way, Manchester Business Park, M22 5TG, Manchester, Greater Manchester, United Kingdom

  • 8000608702

2.9

Average

TrustScore 3 out of 5

4 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

Non payment of court settlement.

Non payment of court settlement.

We submitted a county court claim against IWG and secured a court settlement. They have not paid us what they owe us by the deadline set by the court, so we are going to have to go back to court again. AVOID AT ALL COSTS

July 17, 2025
Unprompted review
Regus - Manchester, Airport logo

Reply from Regus - Manchester, Airport

Hi Trevor,
Thank you for bringing this to our attention.
It seems there was some overlap as you confirmed to us that you received the funds on the same day that you left your review.
The City Manager responsible for your centre has been in regular contact with you and he remains your point of contact should you have any further questions.
Kind regards,
Lorraine Brule 
Global Customer Service at Regus

Rated 5 out of 5 stars

A good experience

Good food, clean room and good location close to the airport.
Only criticism would be that the temperature in the room was cold, however this was promptly resolved by a member of staff.

September 15, 2023
Rated 1 out of 5 stars

Scam Artists

Do not consider using Regus. They want all the money upfront before gaining access to the office. Their charges are not clear. They don't return your refund months after you've vacated the office you rented. Absolute nightmare from beginning to end. Customer Service is frightful. Cannot get hold of accounts dept for my deposit refund. Unreal.

September 12, 2023
Unprompted review
Regus - Manchester, Airport logo

Reply from Regus - Manchester, Airport

Hello Michael,
We are sorry for your frustrations and delays.
Whilst we recognise that your retainer refund has been delayed and we apologise for it, it is important to highlight that this was initially caused because your account was restricted for some time due to non-payment.
We’re processing the retainer refund for you now and the team are already in contact with you. Thank you for your patience.
Best regards,
Lorraine Brule
Global Customer Service at Regus

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