Excellent friendly service always received from Regus, Manchester.
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Smart and modern office spaces in great locations and helpful staff. Also surprisingly good value for money
I requested my deposit return on February 1, 2025, and to this day, I have not received my money. Despite multiple attempts to contact customer service, I have been completely ignored. No updates,... See more
Company replied
The Staff at Manchester are always helpful and polite and work to make our time in the office good.
Company details
Written by the company
Regus helps businesses find and create the right workplace for their people. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world.
Contact info
82 King Street, M2 4WQ, Manchester, Greater Manchester, United Kingdom
- 8000608702
3.7
Average
7 reviews
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Excellent friendly service always…
Excellent friendly service always received from Regus, Manchester.
September 16, 2025
Manchester Office
Big thank you to Laura & Amy in Manchester, great office we have excellent price and great service from you both. 5 star service all the way👍
May 7, 2025
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Deposit Not Returned!
I requested my deposit return on February 1, 2025, and to this day, I have not received my money. Despite multiple attempts to contact customer service, I have been completely ignored. No updates, no responses—just silence.
This level of service is completely unacceptable. Holding onto customers' money without communication or resolution is highly unprofessional.
I hope this review warns others, and I will be taking further action to recover my funds.
February 1, 2025
Unprompted review
Reply from Regus - Manchester King Street
Hi Emad,
I’m sorry if you felt the need to escalate this.
We understand how important your return of retainer is, and our standard timeline has not been met on this occasion. For this, we deeply apologise.
Due to an unforeseen issue with your payment, it will have to be rerun which has caused this delay. Again, we sincerely apologise for the inconvenience this may have caused. We are pleased to confirm that your refund has been reprocessed as per the details we have shared with you.
We appreciate your business.
Best,
Lorraine Brule
Global Customer Service at Regus
Disappointed with the managing staff
Disappointed with the managing staff. The manager was very unprofessional and rude when spoken to. Made me feel very uncomfortable in the work place
April 18, 2024
Unprompted review
Reply from Regus - Manchester King Street
Hi Megan,
I’m very sorry to hear of your disappointment.
We understand that you’re frustrated by your office set up. We have already provided positive resolutions in recognition of this. If you have more questions, we invite you to speak with your centre team who are your key contacts here.
I must remind you that we expect all customers to act professionally and fairly with our centre teams at all times.
We appreciate your business.
Best,
Lorraine Brule
Global Customer Service at Regus
A+ locations at competitive prices
Smart and modern office spaces in great locations and helpful staff. Also surprisingly good value for money
October 30, 2023
The Staff at Manchester are always…
The Staff at Manchester are always helpful and polite and work to make our time in the office good.
September 8, 2023
Very helpful and efficient staff
July 20, 2023
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