Regus - Manila Enterprise Makati Reviews 4

TrustScore 4 out of 5

3.9

27 and 28 Floor, Tower 2, The Enterprise Centre, Corner Paseo De Roxas and Ayala Avenue, 1226 Makati, PH


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Rated 5 out of 5 stars

The Community Sales Manager (John Fule) and his team are very proactive and approachable. The facility is always neat, and the resources are always available.

Rated 1 out of 5 stars

Just added aditional fees after and The deposit was not returnera even If I applied of it to be returned. The aircon was shut down at 6 pm

Company replied


Company details

  1. Business Center
  2. Conference and Meeting Room Service

Written by the company

Regus helps businesses find and create the right workplace for their people. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world.


Contact info

  • 27 and 28 Floor, Tower 2, The Enterprise Centre, Corner Paseo De Roxas and Ayala Avenue, 1226, Makati, Philippines

  • 288865005

3.9

Great

TrustScore 4 out of 5

4 reviews

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Rated 1 out of 5 stars

Just added aditional fees after and The…

Just added aditional fees after and The deposit was not returnera even If I applied of it to be returned. The aircon was shut down at 6 pm

March 2, 2023
Regus - Manila Enterprise Makati logo

Reply from Regus - Manila Enterprise Makati

Hi Jouko,
We understand how important your return of retainer is and our standard timeline has not been met on this occasion. For this, we deeply apologise.
Due to an unforeseen issue with your payment, it will have to be rerun which has caused this delay.
Again, we sincerely apologise for the inconvenience this may have caused. Once we reprocess your refund you will receive a correspondence letting you know that the payment was processed successfully.
I would also like to confirm that you were not charged additional fees but only according to the agreement you signed.
The air conditioning service is managed by the building management, not Regus. If you would like this service to be turned on after hours, you will be billed according to the usage. I’m sorry if you’re unaware of this, but it was clearly mentioned in your agreement term.
Should you require further help in this matter, please respond to my team member who is in touch with you.
Thank you,
Michelle Spire
Assistant Global Customer Service at Regus

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