Regus - Missouri, St Louis - CityPlace Reviews 

Absolute thieves. Avoid at all costs.

Rented an office. They never sent me the invoices (not in email or to my account). 2 months of complaining about not having an invoice (and therefore not having access to the office yet) they sent me to collections and demanded 2 months fees and late fees. To this day I have never received an invoice.

This is their standard operating procedure. The receptionist told me this is how they operate and there is no solution but to pay them because nobody wins, regardless of scenario.

[UPDATE]
NEVER rent from Regis OR Spaces
The reply from Regis confirms everything I said. The receptionist was correct about the policy of theft.

In the reply, they merely stated how invoices normally work and ignored that I specifically said I did not receive the invoices, nor access to the office. The irony is I probably would have rented for a year or more and paid them $1000's, but their unprofessional management and sales staff, horrible onboarding, non-responsive customer service, and litigious nature (that sent them straight to collections rather than trying to help me get my invoice), shows a high level of incompetence, if not corruption.

[IMPORTANT]
This is one of those reviews you should listen to. If you rent from Regis, this will happen to you.

The receptionist, Tiara, is always helpful, friendly and courteous. It's great to have someone there that we can rely on whenever we need anything.

Madison, who just went to another site, is great. Friendly, responsive and very competent. We like the complete turnkey process. Facility is well maintained and kept up to date. Our manager, Keith Goevert, is visible, pays attention to details and is customer oriented.