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Regus - Mumbai, Platina 11F-BKCReviews 

2
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TrustScore 3 out of 5

2.9

Business Center
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Bandra Kurla Complex Plot C 59, 11th Floor, G Block, Platina, Bandra Kurla Complex, 400051 Mumbai, Maharashtra, IN

•
2267000500

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Company details

  1. Business Center
  2. Conference and Meeting Room Service

Written by the company

Regus helps businesses find and create the right workplace for their people. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world.

Contact info

  • Bandra Kurla Complex Plot C 59, 11th Floor, G Block, Platina, Bandra Kurla Complex, 400051, Mumbai, Maharashtra, India

  • 2267000500

2.9

Average

TrustScore 3 out of 5

2 reviews

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2.9

All reviews

(2)

2,606 reviews in the last 12 months

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Rated 1 out of 5 stars

Very slow response / No response from Regus

It is extremely difficult / almost impossible to reach out / get a response from Regus Platina BKC Mumbai centre. Have to keep following up.

July 26, 2024
Regus - Mumbai, Platina 11F-BKC logo

Reply from Regus - Mumbai, Platina 11F-BKC

Hi Gautam, I am sorry you felt the need to escalate this.
I immediately asked your local Regus management team to investigate this who confirmed that your centre team have been in regular contact with you and have been assisting with your account; I can only apologise if you have experienced any delays in hearing back from them.
Your satisfaction is very important and you are free to contact me directly at michelle.spire@regus.com if you require further support.
Kind regards,
Michelle Spire 
Assistant Global Customer Service at Regus

Rated 1 out of 5 stars

Secueity refund & account reconcilation

We are following with the Regus account deparment for reconcilation of account, also send many reminder through mail but it is not responding.

Also Regus not responding on short payment of our secueity.

July 31, 2023
Regus - Mumbai, Platina 11F-BKC logo

Reply from Regus - Mumbai, Platina 11F-BKC

Hi Krishna,
I’m sorry for your dissatisfaction.
I immediately asked one of my team members to investigate this as a priority and provide me with more information. They will get back to you as soon as we have the details.
Your satisfaction is very important. Therefore, we’ll make the relevant enquiries and aim to make matters right as soon as possible. Where appropriate, we’ll also take steps to prevent the situation from happening again.
Thanks again for your comments which help us improve. We appreciate your business.
Best regards,
Lorraine Brule
Global Customer Service at Regus

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