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Company details
Written by the company
Regus helps businesses find and create the right workplace for their people. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world.
Contact info
1129 Northern Boulevard, Suite 404, 11030, Manhasset, NY, United States
- 5168883200
3.6
Average
2 reviews
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May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
REGUS IS THE WORST COMPANY TO RENT…
REGUS IS THE WORST COMPANY TO RENT OFFICE SPACE FROM. THEY CHARGE YOU HIDDEN FEES THAT YOU AS A CLIENT ARE NOT AWARE OF. YOU CAN’T REACH CUSTOMER SERVICE! I WOULD STRONGLY SUGGEST AVOIDING RENTING OFFICE SPACE FROM THEM.
January 2, 2025
Unprompted review
Reply from Regus - New York, Manhasset - Manhasset
Hi Julia,
I’m so sorry for your dissatisfaction with the office restoration service fee.
We provide our restoration service for all customers to save time and money, as well as the frustration of dealing with multiple outside vendors, such as IT and phone technicians. When you moved into your office, we ensured it was all in working order and ready for use. We do the same with each customer; this service is part of your agreement, and it is payable. On behalf of your centre team, I’d like to extend a full apology if this wasn’t explained to you.
Please don't hesitate to log into your online account (myregus.com) to check your service agreement and review our FAQs.
Your centre team is in contact with you in this matter. Please respond to them for further assistance.
Thank you,
Michelle Spire
Assistant Global Customer Service at Regus
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