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Regus - New York, New York City - Americas Tower Reviews 

4
•
TrustScore 4 out of 5

3.9

Business Center
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1177 6th Avenue Tower, 5th Floor, 10036 New York City, NY, US

•
6464527000

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Company details

  1. Business Center
  2. Conference and Meeting Room Service

Written by the company

Regus helps businesses find and create the right workplace for their people. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world.

Contact info

  • 1177 6th Avenue Tower, 5th Floor, 10036, New York City, NY, United States

  • 6464527000

3.9

Great

TrustScore 4 out of 5

4 reviews

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3.9

All reviews

(4)

2,697 reviews in the last 12 months

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Rated 5 out of 5 stars

Five stars!!!

This could possibly be my second review and I don’t remember exactly what I wrote on my first. When I started looking for a new office and was googling Regus, I was skeptical because some of the reviews were not that great. I still decided to take an office and wow it's was a fantastic choice. I am so happy with Regus and how smoothly everything has been for me. My furniture looks amazing and is stylish. I am also so lucky to have a positive reception area (thanks Joseph) that always greets me with a smile and works hard at what he does. My building is beautiful. Five stars from me!!! Terri..

November 7, 2025
Rated 1 out of 5 stars

FRAUD

I was credited for services I was incorrectly billed for then recharged the same day. It’s been 12 days since I haven’t been reimbursed. Staff are unorganized, curt and lack professionalism. It has not been a good experience leasing with this company.REGUS is a fraudulent organization and I do not recommend anyone to partner with this institution.

September 11, 2023
Regus - New York, New York City - Americas Tower logo

Reply from Regus - New York, New York City - Americas Tower

Hi Taima,
I’m sorry for your dissatisfaction.
Regardless of the reason, I understand how frustrating it can be and apologize if we did not provide the level of service that you expect and deserve from Regus.
I understand that you have signed up for the priority internet service with us. Since you have encountered difficulties with the service set-up and connection, you wanted it to be removed from your account. The same was processed and the related charges were credited.
Due to a technical error, you were billed again for the same service. We have now rectified this error and resolved this matter as confirmed by my team member to you via email. We sincerely apologise for the inconvenience caused.
Should you require further assistance in this matter, please respond to my team member.
We appreciate your business.
Thank you,
Lorraine Brule
Global Customer Service at Regus

Rated 4 out of 5 stars

Nice space, but expensive.

Regus has multiple locations and if you are a member of one you may use any office. At our location the local management was good. However, overall customer service was not great as there is no one other than your own receptionist/manager to speak to. The kitchen area was nice but unlike many locations, there is a charge for coffee.

August 3, 2023

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