worst company ever, even after the contract is complete, they still sending invoices and taking more money from your account. There is no way to communicate with them to resolve any issues you may hav... See more
Company replied
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I haven't seen any big company in 2025 which doesn't have costumer service. They keep my deposit and they don't give it back as the contract says.
Company replied
Great office space. Azam and Mahadi on reception are great. Very helpful
Responsibility and good organisation
Company replied
Company details
Written by the company
Regus helps businesses find and create the right workplace for their people. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world.
Contact info
High Street, Maple House, EN6 5BS, Potters Bar, Hertfordshire, United Kingdom
- 8000608702
3.7
Average
4 reviews
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Reply from Regus - Potters Bar High Street
Hi Fazel Jamalzadeh, many thanks for your kind review! We’re glad you appreciated the professionalism and organisation, and we hope to welcome you again soon.
No costumer support ! They keep my deposit
I haven't seen any big company in 2025 which doesn't have costumer service. They keep my deposit and they don't give it back as the contract says.
February 1, 2025
Unprompted review
Reply from Regus - Potters Bar High Street
Hi Konstantinos,
We understand how important your return of retainer is, and our standard timeline has not been met on this occasion. For this, we deeply apologise.
We escalated this to our finance team who has confirmed that your retainer was refunded on 16 February 2025.
My team member has already confirmed this with you. Please respond to them if you need further help.
Thank you,
Lorraine Brule
Global Customer Service at Regus
Great office space
Great office space. Azam and Mahadi on reception are great. Very helpful
December 18, 2024
Unprompted review
worst company ever
worst company ever, even after the contract is complete, they still sending invoices and taking more money from your account. There is no way to communicate with them to resolve any issues you may have, stay away from them
August 1, 2024
Unprompted review
Reply from Regus - Potters Bar High Street
Hi George,
I am sorry to hear of your dissatisfaction.
There are multiple ways of contacting us should you have issues. The local team are always available should you need assistance of any kind. Alternatively, you can contact the account helpdesk by raising a case through the 'Help' function of your online account (myregus.com).
Regarding your invoices, I have checked the whole of your account and can confirm that there are no invoices or any period after your termination date so we are unsure of the reason for your complaint. I have asked a member of my team to contact you for further details and he will be happy to answer any questions you may have.
Kind regards,
Michelle Spire
Assistant Global Customer Service at Regus
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