Regus - Sydney, Hornsby Reviews 3

TrustScore 3.5 out of 5

3.4

22-28 Edgeworth David Avenue, Level 1, Hornsby, 2077 Sydney, NSW, AU


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Company details

  1. Business Center
  2. Conference and Meeting Room Service

Written by the company

Regus helps businesses find and create the right workplace for their people. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world.


Contact info

  • 22-28 Edgeworth David Avenue, Level 1, Hornsby, 2077, Sydney, NSW, Australia

  • 294725000

3.4

Average

TrustScore 3.5 out of 5

3 reviews

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Rated 1 out of 5 stars

Absolutely a rubbish provider

Absolutely a rubbish provider
Advertised with lots of benefits but you WON’T get what you paid for

Advertised free community meeting rooms 3 hours for long term tenants but keep reducing to 2 hours and mobile phone booking APP always in ERROR

When it comes to billing ? Always ask you pay the following monthly bill 45 days in advance

Totally zero integrity scam

December 14, 2025
Regus - Sydney, Hornsby logo

Reply from Regus - Sydney, Hornsby

Hi Patrick,
I appreciate that you’re disappointed and would like to help.
The details of charges and service are outlined in our agreement; We serve and bill our customers accordingly.
The usage time for the community meeting room has always been 2 hours. It is available on a first-come, first-served basis and should be booked via your online account (myregus.com). To avoid scheduling conflicts or booking errors, please make the booking early on the days of use.
We bill in advance, and our invoices are made up of two different types of charges:
1. Recurring charges like your monthly office fee, parking, signage… These are billed in advance.
2. One-time charges like meeting rooms, photocopies, admin support… These are billed in arrears.
All your invoices are available in your online account (section under My Account > Billing and payments) and are payable upon receipt, but no later than the 15th day of each month.
For further assistance, please respond to my team member who is in touch with you.
Thank you,
Michelle Spaire
Assistant Global Customer Service at Regus

Rated 5 out of 5 stars

Convenient, Clean, Cool!

I work in my own spacious, light filled office everyday and love that there's always a friendly smile to greet me and send me on my way. Love the conversations in the lounge and the connections I get to make inbetween classes and calls

September 10, 2024

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