Local availability and great people. Joe Hernandez is always very personable, helpful and welcoming to my visitors.
Company replied
20333 State Highway 249, Chasewood, Suite 200, 77070 Houston, TX, US
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Local availability and great people. Joe Hernandez is always very personable, helpful and welcoming to my visitors.
Company replied
Joe and Eva have always been superstars. We have the best experience possible with them.
Always a pleasant atmosphere. Ideal for meeting with clients
Nice office Great staff
Regus helps businesses find and create the right workplace for their people. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world.
20333 State Highway 249, Chasewood, Suite 200, 77070, Houston, TX, United States
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Local availability and great people. Joe Hernandez is always very personable, helpful and welcoming to my visitors.

Reply from Regus - Texas, Houston - Chasewood
I recently leased space at the Chasewood office in Houston, Texas. I rated my visit 5 stars mainly to avoid giving the usual receptionist, Kylie, a bad review. However, I found her manager, Rhiannon, to be unhelpful. I have been leasing space from them for over seven years and have always received exceptional customer service.
Yesterday, I accidentally reserved the wrong type of room and was billed only $6. I expected this charge to be more because I had been paying at least $17 when booking online. I anticipated that Rhiannon would charge me the difference. Instead, she billed me for the $6 and an additional $30 because my client arrived early. I typically arrive about 15 minutes early, but today we were 28 minutes early, so she charged me double for the room. I explained to her that if she had informed me beforehand that arriving more than 15 minutes early would incur an extra charge, I would have waited a few minutes.
Unfortunately, she was not willing to listen to my concerns. I felt unheard and unappreciated, especially since I have been following the same process for the past seven years. If policies have changed, I would expect them to communicate that clearly so I can adhere to the new rules.
Joe and Eva have always been superstars. We have the best experience possible with them.
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