They are not to be trusted. They have sneaky ways of charging hidden fees. I turned over the unit better than I got it but still got charged for a fee of hundreds of dollars. Go somewhere else. Be war... See more
Company replied
Location
Switch location16225 Park Ten Place, Energy Corridor, Suite 500, 77084 Houston, TX, US
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Simple set-up. Great service from on-site staff. Clean, up-to-date facility.
Exceptional service. And always a pleasant, well-run location to meet clients.
staff and facility are top notch.
Company details
Written by the company
Regus helps businesses find and create the right workplace for their people. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world.
Contact info
16225 Park Ten Place, Energy Corridor, Suite 500, 77084, Houston, TX, United States
- 7133383400
3.9
Great
4 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Exceptional service
Exceptional service. And always a pleasant, well-run location to meet clients.
October 30, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
They are not to be trusted
They are not to be trusted. They have sneaky ways of charging hidden fees. I turned over the unit better than I got it but still got charged for a fee of hundreds of dollars. Go somewhere else. Be warned. Their business model is to trick people.
March 27, 2024
Reply from Regus - Texas, Houston - Park Ten Place
Hello Kunle,
Thanks for sharing your concerns.
We provide our restoration service for all customers to save time and money, along with the frustration of dealing with multiple outside vendors such as IT & phone technicians.
When you moved into your office, we ensured it was all in working order and ready for use.
We do the same with each customer and this service is part of your agreement.
On behalf of your Community team, I’d like to extend a full apology if this wasn’t explained to you.
I’d be happy to support you should you need further information. Please don't hesitate to log into your online account (myregus.com) to check your service agreement and review our FAQs.
Regards,
Lorraine Brule
Global Customer Service at Regus
Set-up, Service, Facility
Simple set-up. Great service from on-site staff. Clean, up-to-date facility.
June 9, 2023
staff and facility are top notch.
August 22, 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.