Regus - The Hague City Reviews 1

TrustScore 3 out of 5

3.2

Haagsche Hof, Parkstraat 83, 2514 JG The Hague, NL


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Business Center
  2. Conference and Meeting Room Service

Written by the company

Regus helps businesses find and create the right workplace for their people. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world.


Contact info

  • Haagsche Hof, Parkstraat 83, 2514 JG, The Hague, Netherlands

  • 703538300

3.2

Average

TrustScore 3 out of 5

1 review

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

i don-not recommend anyone to deal with…

i don-not recommend anyone to deal with them unless you want to hire your own lawyer and chase them to get your deposits back when you end the service , i have not received my deposit which i have paid when i have started the service, i should have got it after 30-40 days after i end my contact but now it is more than two and half months and the email thread is never end, they are asking me to start the process and fill some forms over and over and every time they confirm you will receive your money and nothing happened. [update after i got the below reply : i have not paid on time because they put extra deposits and i was trying to understand why ]

March 18, 2024
Unprompted review
Regus - The Hague City logo

Reply from Regus - The Hague City

Hello Mona,
We are sorry for your delay but please allow me to clarify the situation exactly.
Your account was temporarily restricted as we had not received payments. As a result, you were unable to request your retainer refund online (myregus.com > select Account > Billing and payments > Deposit / Retainer balances, where a specific section for refund request is available).
We are already in contact with you and processing it manually now that you’ve settled your balance.
A member of my team will be in touch very shortly with an update.
Thank you for your patience,
Lorraine Brule
Global Customer Service at Regus

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look