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Regus - Tokyo, Omotesando Forest Hills Reviews 5

•
TrustScore 4 out of 5

3.9

Business Center
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4-18-11 Minami Aoyama, 2F Forest Hills East Wing, 107-0062 Tokyo, Tokyo, JP

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368643820

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Company details

  1. Business Center
  2. Conference and Meeting Room Service

Written by the company

Regus helps businesses find and create the right workplace for their people. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world.

Contact info

  • 4-18-11 Minami Aoyama, 2F Forest Hills East Wing, 107-0062, Tokyo, Tokyo, Japan

  • 368643820

3.9

Great

TrustScore 4 out of 5

5 reviews

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Rated 4 out of 5 stars

I like it because it has English…

I like it because it has English speaking staff. I do not like it because some of it has no uniform standard of service. Some of its office coffee machine has run out of milk supply since the beginning of 2026.
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Date: mid of March.
Regus investigated into the issue and now the office has provided milk with the coffee again. Thanks

January 30, 2026
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Reply from Regus - Tokyo, Omotesando Forest Hills

Hi Leslie,
I’m very sorry to hear of your disappointment. Regardless of the reason, I understand how frustrating it can be and apologise if we did not provide the level of service that you expect and deserve from Regus.
I have immediately asked the Manager of your centre to look into this as a priority and provide me with more information. A member of our team will get back to you as soon as we have the details. Your satisfaction is very important. Therefore, we’ll make the relevant enquiries and aim to put matters right as soon as we can. Where appropriate, we’ll also take steps to prevent the situation from happening again. Thanks again for your comments, which help us improve.
We appreciate your business.
Best,
Lorraine Brule
Global Customer Service at Regus

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