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Regus - Tokyo Shinagawa East One Tower Reviews 

1
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TrustScore 3.5 out of 5

3.3

Business Center
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2-16-1 Konan, 4F Shinagawa East One Tower, 108-0075 Tokyo, Tokyo, JP

•
120974670

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Company details

  1. Business Center
  2. Conference and Meeting Room Service

Written by the company

Regus helps businesses find and create the right workplace for their people. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world.

Contact info

  • 2-16-1 Konan, 4F Shinagawa East One Tower, 108-0075, Tokyo, Tokyo, Japan

  • 120974670

3.3

Average

TrustScore 3.5 out of 5

1 review

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3.3

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(1)

2,642 reviews in the last 12 months

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Rated 2 out of 5 stars

People dont know how to manage their…

People dont know how to manage their system, hence we had the double work in order to fix the onboarding process, etc.

August 19, 2023
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Reply from Regus - Tokyo Shinagawa East One Tower

Hi Hideyuki,
I’m sorry for your dissatisfaction.
I understand that you signed a lounge membership agreement and wanted it to be added to your existing virtual office account. Due to a miscommunication, it was incorrectly added to a new account. This has been resolved now as confirmed by your centre team to you.
We sincerely apologize for the inconvenience caused.
If you need further assistance in this matter, please respond to your centre team who is in touch with you.
Thank you,
Michelle Spire
Assistant Global Customer Service at Regus

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