Perry Clayman Project - PCP Reviews 

121
TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

When I went through the door of PCP-Cardiff, I was at my absolute lowest point. I was falling apart like a cheap suit, and didn't know what to do. BUT! within 3 days, I started to com... See more

Rated 5 out of 5 stars

My daughter has now been in rehab for seven weeks and, apart from a small setback during the first two weeks, she seems to be returning to the daughter we had not seen for a very long time. We... See more

Rated 5 out of 5 stars

A life-changing experience for this recovering addict. Empathetic, caring and honest support from every one of their wonderful staff. Great food and comradeship from your fellow guests. I've lear... See more

Rated 1 out of 5 stars

Accomodation - unfit for human use. Food - unfit for human consumption (disgusting lunches brought in from a ghastly greasy spoon). Staff - unfit for roles. Treatment - lacks any focus. Venue (Luton)... See more

Company details

  1. Addiction Treatment Center
  2. Alcoholism Treatment Program
  3. Drug Addiction Treatment Center
  4. Private Hospital
  5. Psychotherapist

Written by the company

PCP is a residential treatment centre providing detox and rehabilitation for alcohol and drug addiction. Established in 2004, PCP offers both budget and luxury rehab options in Luton, Chelmsford and Cardiff. PCP can also provide long-term support and accommodation to those that need it.


Contact info

3.6

Average

TrustScore 3.5 out of 5

121 reviews

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3.6

All reviews

(121)

7 reviews in the last 12 months

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Rated 1 out of 5 stars

Certainly wouldn't recommend there move…

Certainly wouldn't recommend there move on house project at £228 per week soon as you start full time employment it's out the door with you or pay £175 per week as for continued support it's really non existent unless your happy to get a whattsapp message now and then or be at home when they decide

May 19, 2021
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Reply from Perry Clayman Project - PCP

Thank you for your review. The review you have given is not for this Company. We do understand your frustration, however the Government legislation for supported housing has some conditions attached when full time employment is deployed as the accommodation is called "move on" which is designed to enable a successful transition back to full time employment and development. Incidentally, because of COVID-19 key working sessions have been very limited as you would expect. Please feel free to get in touch with the Housing project should you have any further questions.

Rated 4 out of 5 stars

PCP LUTON

PCP LUTON: Definitely worth the money.
The accommodation is basic and there needs to be some updating and replacing of furniture for sure.
There definitely needs to be more councillors as they are thin on the ground especially weekends. So if your staying more than 6 or 8 weeks you can end up doing the same workshops 3 or 4 times. But the counsellors and night staff themselves are brilliant. The 1-1 therapy with the volunteer counsellor Nancy was brilliant (although I understand you have to pay for at least 8 weeks to get it, if true I don’t understand that because she’s a volunteer)
I was here for the maximum of 12 weeks and it was the best investment I ever made because of the counsellors and what I learned about the illness of addiction.
Be advised however: You only get a salad or sandwich provided for lunch Monday to Friday so you have to buy the rest of your food including breakfast and you don’t get a free Big Book for your Step work which at cost price is £8 something I believe they could provide free to clients considering the fees they pay. To me that’s just being tight.
But ultimately what made it worth the money was the again the counsellors and night staff.
That is ultimately what your paying for and their knowledge, patience, compassion and teachings is worth a million dollars. So if you want to get clean and having seen so many peers come and go, I would stay as long as you can afford too minimum 8 weeks. And don’t go through an agency as you’ll pay through the nose. Apparently it’s £14k for 12 weeks but that’s not what I paid. So I would recommend trying to agree a deal which is what a lot of people have done. After all it is a business and deals ‘can’ and have been done.
Having said that whatever you pay, if you can remain clean it’s worth whatever you’ve paid as ultimately it’s down to us not what you pay.
So I feel, despite the negatives (which we shouldn’t concentrate on) it’s the best place to get clean. I was a hard nut to crack apparently and very defiant. Being at Luton PCP was the best decision and the best investment I made. I feel extremely lucky to have had the means to go there and benefit from the counsellors experience and come out a healthier, happier and more knowledgeable person.

May 19, 2021
Rated 5 out of 5 stars

The serious option to success.. not a jolly..

If you are coming to rehab to learn how to kick a deadly illness then PCP is top class. If you are going for a luxurious holiday away from drugs or alcohol then pick another rehab as you will be disappointed. You must set your expectations that the primary objective is for you to live a sober and clean life and that you will do anything to get that. If you are not willing to do this then I would not waste the money. The councilors are superb, the education is fantastic, the thought gone into the clinical guidance and support is impressive.

I would recommend this place to anyone who is serious about recovery. But you must be serious, it is not a holiday, it is not a jolly, not meant to be comfortable, nice or pleasant.

You will however get a group of professionals who have an enormous amount of experience and can guide you on what changes you must make in your life. They will encourage you with incredible passion on the action you must take to make a change to your life.

This place has changed my life for the better.

May 19, 2021
Perry Clayman Project - PCP logo

Reply from Perry Clayman Project - PCP

Thanks Kevin, It was a pleasure working with you, keep up the good work and keep in touch.
Perry, PCP and the Counselling Team

Rated 1 out of 5 stars

This has got to be one of the worst…

This has got to be one of the worst rehabilitation centers in the UK!! It is abhorrent that they profit off the vulnerable. Its a filthy and dirty place, the staff are useless. Not professional at all and I just don't understand how they are able to continue. The owner drives a Bentley Jeep, parading round those who are struggling so much, and profiting of their suffering. Its disgusting and immoral and should be investigated by the CQC!

May 16, 2021
Unprompted review
Rated 1 out of 5 stars

AVOID !!!!

This company care more about money than they do the care of the ‘clients’ .. my brother was allowed to walk out completed dosed up on medication .. detox medication and extremely high dosage sleeping pills !! They did call any one to let us know he had left . We found out from my brother himself . He was then admitted into hospital the following day as they said it’s very dangerous just stopping the medication and he had to come of it slowly as he was at risk of a seizure . I rang 10+ times with no reply , i eventually got a reply when I wrote an email ! Perry himself rang me and basically blamed my brother for everything..said he’s an addict and will lie and use any excuse .. he does not care about anyone other than himself ! And the money going into his pocket ! Avoid this place at all costs . I will be taking him to court for medication negligence! And as for James his manager . I’ve never come across someone so rude in all my life !! These people know that when you turn to them your willing to pay anything to save your loved one !! £7000 for 3 days !!

May 11, 2021
Unprompted review
Rated 1 out of 5 stars

Money grabbing and uncaring

Money grabbing and uncaring.
Avoid at all costs... the after care is nil.....my son did 3 out of 28 days .... they allowed him to leave and make train journey to London when he was so heavy on medication he doesn't remember the journey and they didn't tell us he left, my son did.
3 days for £7 000....
A cruise would've been cheaper.....he couldn't finish the programme but charged us for 28 days...
Avoid at all costs

Having read your reply I will pass your offer on to my son..
I still say that Michael amanda and Paula were really helpful.. that wasn't my complaint....it was about him being allowed to walk out and make train journey from Luton to London so heavily dosed up on librium he doesn't remember any of it...I should have been asked to collect him.

He was admitted to hosp in London the next day to carry on the librium programme.

Having paid for 28 days and only doing 3 I asked could we please be reimbursed for just 14 days so meeting us half way, you're still in pocket 11 days.

My daughter spoke to perry who was extremely rude to her and kept saying... your brother is an addict so he lies....all addicts do....
The PCP is run by addicts ...do they all lie then?..

You have now offered 28 days free.

It's not free tho you have £7000 from us and he was there 3 day's...

May 11, 2021
Unprompted review
Perry Clayman Project - PCP logo

Reply from Perry Clayman Project - PCP

Dear Jacqui,

We are sorry that your son decided to leave treatment early. We are sad to also hear of these comments, as they are in contrast to the sentiments that you have previously sent to our staff:

'Just wanted to say that the people where Mike is in Luton are so nice' / I've left till this time to make sure Mike didn't change his mind... sorry to say he won't return to PCP luton at this stage....I will phone PCP this morning. The staff there were really lovely... Paula, Michael and Amanda have been so helpful. Jacqui,'

Regardless of any of the above, as a gesture of goodwill, your son would be more than welcome to return to PCP entirely free of charge for a period of 28 days to complete his rehab programme.

We also invite you to contact us to arrange a suitable time to discuss this matter further.

Rated 1 out of 5 stars

Horrific

I've lost my mum because of this supposed health care centre. Because of the poor treatment she received here, she's now more ill than before entering treatment in the first place.

All my mum wanted was to get well, to get better but they completely destroyed her and I feel very resentful and angry for what they did to her, neglecting her and not acknowledging her concerns during her time here.
As a psychology student, I am appalled by the treatment my mum has received. Treatment that has in turn caused her to experience further upset and distress that could have been avoided.

Absolutely disgraceful company.

AVOID THIS REHABILITATION CENTRE AT ALL COSTS!

March 1, 2021
Unprompted review
Perry Clayman Project - PCP logo

Reply from Perry Clayman Project - PCP

This review is coming from someone who has a a personal fixation on our treatment centre and needless to say is untrue. We apologise that anybody had to read this and please feel free to call us today on 08000 380480 to explore any issues you wish to discuss.

Rated 1 out of 5 stars

My personal experience is of someone…

My personal experience is of someone that went there. They had concerns about their welfare but the centre ignored them. Instead the resident was made to look like they were delusional. I would urge anyone that has had a bad experience to log their concerns with the relevant authorities.

February 18, 2021
Unprompted review
Rated 1 out of 5 stars

A dirty unclean residential house for…

A dirty unclean residential house for the Men infested with Bed Bugs causing a nasty rash to one client.

Asked by a client to obtain funding for one extra week to be advised they would put in for four extra weeks allowing them to pocket the remaining monies from the welfare state.

A week with no direction as to what was expected and when questioned councillors were always quick to spin the reply putting you in the wrong.

Highly unrecommended due to poor facilities for living quarters and no direction for goals to be expected.

October 1, 2020
Unprompted review
Rated 1 out of 5 stars

General (from experience)

Accomodation - unfit for human use. Food - unfit for human consumption (disgusting lunches brought in from a ghastly greasy spoon). Staff - unfit for roles. Treatment - lacks any focus. Venue (Luton) - rat infested hole - unfit for human habitation. Overall - run by a tight-fisted Scrooge and his inexperienced protege boy. (it’s all about bottom line profit). AVOID.

July 11, 2020
Unprompted review
Rated 1 out of 5 stars

Awful. Should be shut down

Awful. Please, please avoid. I could tell you horror stories about this place. The company should be shut down. I took them to court-they settled very quickly out of court

May 31, 2020
Unprompted review
Rated 1 out of 5 stars

Terrible!

Never do any work for this company they don’t pay their bills and just ignore you.

Disgrace of a company!!! I would avoid at all costs

December 22, 2019
Unprompted review

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