Rehome Outlet (as seen on Dragons' Den) Reviews 

1,013
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 142 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional, polite, and exceptionally helpful staff who manage the entire purchasing and selling process efficiently. Consumers are also highly satisfied with the amazing quality of the products, noting that online descriptions are clear. Additionally, people highlight the excellent delivery service, emphasizing that transport teams handle items securely with great care. Though some customers noted issues, mentioning that certain items unexpectedly arrived damaged or required unexpected repairs. A few reviewers were dissatisfied with short return windows, inaccurate online listings, and persistent difficulties when resolving complaints.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting that everyone they dealt with was helpful,... See more

Service

People report positive experiences with service, highlighting a smooth, professional, and well-managed... See more

Product

Clients share positive opinions on product quality, highlighting great bargains on pre-loved and ex-display... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that everything arrives on time and is... See more

Customer service

Customers consistently note positive experiences with customer service, praising the team for being prompt,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First class service throughout the process. Rehome looked after every aspect and our kitchen was assessed, listed and sold without any effort by us. It’s brilliant that our good quality ‘old’ kitchen... See more

Company replied

Rated 5 out of 5 stars

Excellent from start to finish, ended up buying more of them and the showroom after going to view the kitchen. Everything looks pretty good when delivered, normal markings from taking apart but nithi... See more

Company replied

Rated 5 out of 5 stars

Absolutely delighted with my new kitchen. I could never have afforded such a premium brand & the whole process was incredibly easy and well managed. The Rehome team answered queries very promptly and... See more

Company replied

Rated 5 out of 5 stars

Really great service.We viewed two or three domestic kitchens on line before buying. We are keen recyclers and could not be more pleased with the kitchen we have eventually bought. Especially impresse... See more


Company details

  1. Kitchen Supply Store
  2. Bathroom Supply Store
  3. Furniture Store
  4. Home Improvement Store
  5. Kitchen Furniture Store
  6. Kitchen Remodeler

About Rehome Outlet (as seen on Dragons' Den)

Written by the company

Rehome

The Kitchen, Bedroom, Bathroom outlet

The UKs Leading Marketplace for Buying and Selling Used and Ex-display Kitchens

Rehome makes buying and selling pre-loved and used kitchens, bedrooms, and bathrooms safe, simple, and sustainable. As the UK’s leading marketplace for pre-owned kitchens, we combine expert verification with rigorous quality checks, giving our customers peace of mind while saving money. We sell kitchens, bedrooms and bathrooms, either used (pre-owned) or ex-display from premium homes and showrooms across the UK, including London, South East England, South West England, West Midlands, East Midlands, Yorkshire, North East England, North West England, Wales and Scotland. All used kitchens listed on Rehome are carefully inspected and verified by our trained team, reducing the risks typically associated with purchasing pre-loved interiors. We also ensure that all sellers are verified, so you can buy or sell with confidence. Our approval process guarantees that every kitchen, bedroom, or bathroom we list meets high standards of safety and quality. Choosing pre-loved with Rehome offers significant cost savings compared to buying new (up to 80% off high street prices for well known brands), while also supporting a more sustainable approach to home renovation. We are proud to be BCorp certified, a recipient of the Queen’s Award for Sustainability, and a Which? Trusted Trader for professional dismantling services, demonstrating our commitment to ethical, responsible, and trustworthy practices. Our award winning business has become a trusted authority in the pre-owned interiors market. We make it safer and easier to buy and sell used kitchens, bedrooms, and bathrooms, helping homeowners and sellers alike benefit from quality items without the risks often associated with second-hand purchases. Whether you’re looking to upgrade your home or sell pre-loved interiors, Rehome provides a reliable, verified marketplace where sustainability, savings, and trust go hand-in-hand. Showrooms across the UK regularly update their ex-displays to keep up with the latest trends, which means that perfectly good ex-display kitchens and bathrooms are often replaced long before they’re worn out. Rehome makes it simple to buy from premier showrooms around the UK; Tom Howley, Martin Moore, Magnet, Nobilia, Neptune, Humphrey Munson, Clive Christian, Harvey Jones, Bulthaup, SieMatic and Smallbone to name a few Now we think you’d at least want to take a look at Rehome.

Visit Rehome

Contact info

Luxury Kitchens Up to 80% off RRP

Ex Display & Pre-loved kitchens from premium homes and showrooms

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(1,013)

140 reviews in the last 12 months

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Rated 5 out of 5 stars

What a super discovery!

The service from start to finish was highly professional. Communication was regular and clear throughout the purchasing process. Delivery chaps were highly organised and professional. We will most certainly be recommending your company to our friends and family. Thank you all very much.

October 30, 2025
Unprompted review
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Reply from Rehome Outlet (as seen on Dragons' Den)

Hi Caroline, apologies for my delay in responding to your review. Thank you so much for taking the time to leave this for us. I will pass on your thanks to the delivery crews too, much appreciated. Warm regards Helen Lord, Rehome Founder

Rated 5 out of 5 stars

Did exactly what it said on the tin

Did exactly what it said on the tin.
Kept informed of progress throughout the process.

November 13, 2025
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Reply from Rehome Outlet (as seen on Dragons' Den)

Love this Gary! Thank you for your review, its much appreciated. Warm regards Helen Lord, Rehome Founder

Rated 5 out of 5 stars

Really great service

Really great service. I sold my kitchen through Rehome, we did have to reduce the price due to the urgency to remove the kitchen. They arranged the whole process and removal, corresponding every step of the way.
Would definitely recommend to sell or buy a kitchen through Rehome

October 28, 2025
Unprompted review
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Reply from Rehome Outlet (as seen on Dragons' Den)

Hi there, thank you so much for this review, apologies for my slow response. Selling your kitchen is a wonderful thing to do; for your pocket, the plant and another family - thank you for choosing Rehome. Warm regards Helen Lord, Rehome Founder

Rated 5 out of 5 stars

Highly recommend ReHome

I was very nervous about buying an ex display kitchen but wanted a luxury kitchen I could afford. ReHome made the whole process smooth and reassuring, the manufacturer - Naked kitchens were fantastic and supplied extra bits that I needed for my layout. Delivery was on time and professional. The best part of the process was customer support from Siobhan, super fast response, super helpful and always friendly. I highly recommend ReHome to source, negotiate and deliver your dream kitchen.

November 3, 2025
Unprompted review
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Reply from Rehome Outlet (as seen on Dragons' Den)

Hi Jola, i have seen the kitchen you purchased - all I can say is WOW!!!! I am delighted you have achieved the kitchen of your dreams at a price that meets your budgets - this is Rehome's mission. Big smiles all round (apologies for my late reply) Warm regards Helen Lord, Rehome Founder

Rated 5 out of 5 stars

The staff were very helpful throughout.

The staff were very helpful throughout.

November 11, 2025
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Reply from Rehome Outlet (as seen on Dragons' Den)

Great Brian, thank you for taking the time to leave a few. Its much appreciated. Warm regards Helen Lord, Rehome Founder

Rated 5 out of 5 stars

Very happy and thoroughly recommend

We recently bought a second-hand kitchen through Rehome and couldn’t be happier with the experience. Communication with both the company and the seller was superb — everything was handled smoothly and professionally. The quality of the kitchen has exceeded our expectations, and it looks fantastic in our home. We’re really impressed and would definitely use Rehome again and recommend them to others!

November 12, 2025
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Reply from Rehome Outlet (as seen on Dragons' Den)

Hi Nick, exceeding expectations is our aim with all our buyers! When we opened Rehome, we knew that we had to inspect every kitchen we sell in order to do this - nothing else would work as well. If you do have the time it would be great if you could send us some images? We love a transformation.. Warm regards Helen Lord, Rehome Founder

Rated 5 out of 5 stars

Great experience

Rehome were great right from the start. They helped me negotiate a good price and then kept me updated every step of the way. The process is easy. On the day, the team arrived exactly when they said they would. They were courteous and polite to passing traffic and careful and respectful with my delivery. I would recommend Rehome 100%

November 5, 2025
Unprompted review
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Reply from Rehome Outlet (as seen on Dragons' Den)

This is great news Maria, apologies in my late response to you. I am delighted you are happy with the service provided by Rehome. Warm regards Helen Lord, Rehome Founder

Rated 5 out of 5 stars

Very Happy With My Rehome Experience

I recently bought a second-hand kitchen through Rehome and I’m really happy with the experience. The process was clear and straightforward, and the kitchen was exactly as described — great quality and excellent value. Communication was quick and helpful throughout. I arranged my own collection, which went smoothly. I’d definitely recommend Rehome to anyone looking for a sustainable way to buy a kitchen!

October 30, 2025
Unprompted review
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Reply from Rehome Outlet (as seen on Dragons' Den)

Thank you so much for taking the time to leave such a positive review. We’re delighted to hear that you had a smooth experience and that the kitchen met your expectations in terms of quality and value.

It’s great to know the process felt clear and straightforward, and that communication was helpful throughout. We really appreciate you choosing to arrange your own collection and are pleased it all went smoothly.

Thank you for recommending Rehome and for supporting a more sustainable way to buy a kitchen Warm regards Helen Lord, Rehome Founder

Rated 5 out of 5 stars

Thank you Rehome

Rehome kept us well informed and were efficient and courteous throughout the entire process of selling our kitchen. I have no hesitation in recommending them.

October 29, 2025
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Reply from Rehome Outlet (as seen on Dragons' Den)

Thank you for your kind review. We’re really pleased to hear that you felt well informed and supported throughout the process of selling your kitchen.

Efficiency and courtesy are very important to us, so it’s great to know that this came across in your experience. Thank you for your recommendation, we truly appreciate it and are glad to have helped you give your kitchen a second life. Warm regards Helen Lord, Rehome Founder

Rated 5 out of 5 stars

We had our kitchen delivered yesterday

We had our kitchen delivered yesterday, it all went very well. The team were very professional and
Siobhan in the office was very helpful. Thank you Rehome.

October 21, 2025
Unprompted review
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Reply from Rehome Outlet (as seen on Dragons' Den)

Thank you for your lovely review. We’re delighted to hear that your kitchen delivery went smoothly and that the team looked after everything for you. We’ll be sure to pass on your kind words to Siobhan, she’ll be chuffed to hear how helpful you found her. Thank you for choosing Rehome and for supporting a more sustainable way to buy a kitchen. Warm regards Helen Lord, Rehome Founder

Rated 5 out of 5 stars

I am delighted with the service…

I am delighted with the service provided by the ReHome delivery team. The team were very careful with unloading the kitchen and stacking the units. There was a considerable volume and the team were efficient, and very mindful of not causing any damage. It was clear to me they had taken great care with the dismantle too .. a fabulous service!

October 22, 2025
Unprompted review
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Reply from Rehome Outlet (as seen on Dragons' Den)

Thank you so much for your wonderful review! We’re thrilled to hear that our delivery team provided a careful, efficient service. We take pride in handling every kitchen with care, from dismantle to delivery, so it’s fantastic to know this came across in your experience. Thank you for choosing Rehome! Warm regards Helen Lord, Rehome Founder

Rated 5 out of 5 stars

Rehome

Rehome - what an adventure. Beautiful kitchen and now we need to piece it together. Fabulous! Delivered in good time and with great chaps

October 21, 2025
Unprompted review
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Reply from Rehome Outlet (as seen on Dragons' Den)

Thank you for your lovely review! We’re so glad your kitchen arrived safely and on time. Sounds like an exciting time ahead. We’re sure it’ll come together beautifully! We’ll pass on your kind words to the team too , they’ll love a shout out. Enjoy your fabulous new kitchen. Warm regards Helen Lord, Rehome Founder

Rated 5 out of 5 stars

Absolutely superb company

Absolutely superb company. Easy to deal with from start to finish. Great communication. Serg and his delivery team were incredible and took care of everything.
Cant recommend Rehome enough 10/10

October 20, 2025
Unprompted review
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Reply from Rehome Outlet (as seen on Dragons' Den)

Thank you so much for your amazing review! We’re thrilled to hear the whole process was smooth and that Serg and the delivery team looked after everything so well. Your 10/10 means a lot to us, thank you for choosing Rehome and for recommending us. Warm regards Helen Lord, Rehome Founder

Rated 5 out of 5 stars

Very positive experience.

Bought a top quality kitchen at a very good price. Thank you to Matthew for negotiating the sale, Siobhan for all her admin support and the delivery drivers who carefully delivered everything to my first floor flat.

October 20, 2025
Unprompted review
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Reply from Rehome Outlet (as seen on Dragons' Den)

Thank you for your wonderful review! We’re so pleased you’re happy with your kitchen and that everything went smoothly from purchase to delivery. We’ll be sure to pass your kind words on to Matthew, Siobhan, and the delivery team, this will make their day. Warm regards Helen Lord, Rehome Founder

Rated 4 out of 5 stars

Great communication

Great communication. We had an issue with not being able to carry the full kitchen in one trip due to it being heavier than anticipated. The company arranged for the remaining pieces to be transported to us free of charge. Transport crew very helpful indeed.

October 17, 2025
Unprompted review
Rehome Outlet (as seen on Dragons' Den) logo

Reply from Rehome Outlet (as seen on Dragons' Den)

Thank you for your kind and honest review. We’re glad our team could quickly resolve the delivery issue and make sure your kitchen arrived safely. We’ll pass on your thanks to them. Warm regards Helen Lord, Rehome Founder

Rated 4 out of 5 stars

Very efficient smooth process

Very efficient smooth process

October 17, 2025
Unprompted review
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Reply from Rehome Outlet (as seen on Dragons' Den)

Hi Mike, thanks for this, much appreciated. Warm regards Helen Lord, Rehome Founder

Rated 5 out of 5 stars

An excellent service….

An excellent service….. the team communicated with us every step of the way!

October 6, 2025
Unprompted review
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Reply from Rehome Outlet (as seen on Dragons' Den)

Hi there, thank you for leaving this review, much appreciated. Warm regards Helen Lord, Rehome Founder

Rated 5 out of 5 stars

Excellent service

Excellent service especially the speed at which it all happened! Great communication from the office and the guys who came and dismantled the kitchen were courteous, quick and tidy!

September 22, 2025
Unprompted review
Rehome Outlet (as seen on Dragons' Den) logo

Reply from Rehome Outlet (as seen on Dragons' Den)

Thank you so much for your kind words! We’re thrilled to hear that the process was quick and smooth, and that the Rehome team and dismantle crew looked after everything so well. We really appreciate you taking the time to share your experience too. Warm regards Helen Lord, Rehome Founder

Rated 5 out of 5 stars

All Team were polite and efficient

The team both in the office and dismantle / transport were all polite, efficient and a pleasure to do business with. I will defiantly recommend this company and should I require anything further from their range will have no hesitation in using their services.

October 3, 2025
Rated 5 out of 5 stars

Very happy with Sean and the team

Very happy with Sean and the team - dismantled kitchen in Beaconsfield and delivered to Beckenham.

October 10, 2025
Unprompted review
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Reply from Rehome Outlet (as seen on Dragons' Den)

Hi Sarah, this is great news. Thank you for leaving your review for us. Warm regards Helen Lord, Rehome Founder

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