Reindeerleather Reviews 124

TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

They didn't send me anything, didn't return my money, and stopped responding. I was corresponding with Nitin Bane. This is a scam.

Rated 1 out of 5 stars

Placed an order 31 Aug 2023. Charged for order same day. Never received a shipping notice. Gave 30 days to see if order arrived. Requested support on website, no reply. Contacted company via email ask... See more

Rated 5 out of 5 stars

I am happy that I encountered Reindeer Leather on line . I purchased several slippers. Several styles & colors - my daughter likes it . Material is leather & handmade , true to size . I am looking f... See more

Rated 5 out of 5 stars

These are high-quality leather slippers at a very affordable price. They are soft and light-weight with a comfortable layer of padding that cushions each step. They seem to be true-to-size and can be... See more

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3.2

Average

TrustScore 3 out of 5

124 reviews

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No history of asking for reviews

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Rated 1 out of 5 stars

Sent wrong slippers

Sent wrong slippers. Will keep but won't order again

March 30, 2021
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Reply from Reindeerleather

I am sorry about this inconvinience, if you want I can replace your slipper with size you need. Waiting for your reply.

Rated 3 out of 5 stars

NOT GOOD LEATHER

March 28, 2021
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Reply from Reindeerleather

I am so sorry that you not happy with your leather slippers , please if you can tell me what you don't like so we can try to improve. All slippers are made of genuine leather

Rated 3 out of 5 stars

The service was reliable and the…

The service was reliable and the product was what I expected. It did take a little longer than I expected to arrive, but the time was ok having regard to the present circumstances.

March 28, 2021
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Reply from Reindeerleather

Thank you very for your feedback, I apologise for delay, however this delay is out of our control due to COVID-19 situation .

Rated 3 out of 5 stars

Service Leaves Something To Be Desired

Very well made slippers. Would have given 5-stars if it weren't for the fact that the shoes run large (I normally wear a size 43). Had to return them for size 42 and was expected to pay for the return shipping even though nowhere did it mention anything about it running large. Good business practices IMO dictate that the vendor should offer to pay for return shipping due to their sizing discrepancy.

March 26, 2021
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Reply from Reindeerleather

Buyer order 43 size that what size was shipping in size chart also mention in description about sizing of slippers. On top of that I send 2X pair of slippers without any extra cost to buyer along with shoes. However thank you for your feedback, we cant offer free return because we sell our high quality leather slippers at lowest price with free shipping.

Rated 5 out of 5 stars

Best slippers for home!

Great purchase from Reindeerleather online store! The store is located in Poland, but I was able to get in touch with the representative there immediately after I started the online chat. I had all my questions answered, which allowed me to order the product from their site with no hesitation. The merchandise was shipped quickly and reached me within the estimated time range. I am happy with the product, which appeared to be exactly as expected and as was described and pictured on their web page

March 25, 2021
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Reply from Reindeerleather

Thank you so very much for your lovely feedback, it help us a lot and also buyers to make there purchase decision.

Rated 5 out of 5 stars

Turquoise Shoe Slippers

The Turquoise shoe slippers I ordered were very pretty, but too small. The width wasn't wide enough. I returned them and was refunded my money.

Thank you Nitin Bane and Reindeer Leather for your kindness and understanding. ❤

March 25, 2021
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Reply from Reindeerleather

Thank you for lovely feedback, I am so sorry that slipper were not wide enough, we also offer free replacement.

Rated 5 out of 5 stars

Absolutely rediclious that we have been…

Absolutely rediclious that we have been waiting almost two months, and still have not received my order.Even coming from Poland that is too long. Please stop sending me e-mails for advertising. Brenda Parker-Allan.

March 22, 2021
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Reply from Reindeerleather

I am sorry for this delay and inconvenience, however according to order status this order was placed on 18th Feb 2021 and I have shipped parcel on time, please note that due to COVID-19 parcels has to go through quarantine process and it can cause to delay in delivery of parcels, your parcel should be delivered soon. If any question please email us or you can use our chat support we always reply emails or any questions as quickly as possible.

Rated 1 out of 5 stars

Got charged for Reindeer Slippers but I…

Got charged for Reindeer Slippers but I never received them. It's the 13th of March and I still don't have my order. Got charged $21.60 on the 13th of February but don't have them and got no response from the company of why I didn't get them.

March 13, 2021
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Reply from Reindeerleather

I am sorry for any delay, however I send you email to inform you that due to custom check for COVID-19 situation parcel left Poland on 6th march 2021, I also email you register mail number of your parcel, I don't understand without even sending single email you left me negative feedback, your parcel is on its way and should be delivered to you in 1 or 2 weeks time.

Rated 5 out of 5 stars

Good Product

Ordered two pairs of slippers. I was happy with the quality of the products. I was looking for a replacement for slippered I purchased while traveling through Poland and these were perfect and exactly what I was looking for.
One of the pairs I ordered did not come in the right color, but the style was correct so it is fine.

February 13, 2021
Unprompted review
Rated 1 out of 5 stars

con merchants

they sent me 2 different slippers to what i ordered and now mysteriously the live chat is no more, they are con merchants and have done the same to others, just look at posts on their facebook page

February 12, 2021
Unprompted review
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Reply from Reindeerleather

Hello,
If you receive different pair kindly contact me, our chat support is all time working, We are not con merchant can check our google review as well as review on website, I don't even recognise this buyer as by this name no one ever purchased from our website, kindly be aware of this buyer.

Rated 5 out of 5 stars

Fit was great.

Very pleased , fast delivery and the sizes were right on. Thank you i will order again for Christmas

February 7, 2021
Unprompted review
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Reply from Reindeerleather

Thank you very much for your amazing feedback, it really help us a lot in providing better customer service as possible.

Rated 5 out of 5 stars

Got my order very quickly

Got my order very quickly, love the look and feel. It’s not easy to find the sleepers made with all natural materials, especially for such price! Planning to order more soon. Men size 43 is right or a bit on bigger size

December 17, 2020
Unprompted review
Rated 1 out of 5 stars

I never received my order

I never received my order, I have contacted them 4 times with no response. I just want a refund.

November 28, 2020
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Reply from Reindeerleather

Hello,
Its strange I never got any email from your side, however I apologise for this delay. I was able to track your parcel down, it should be delivered to you by 2nd Dec 2020. Really apologise for any inconvenience, however due to COVID-19 parcels are getting delayed we are trying hard to make sure it gets delivered faster.

Rated 5 out of 5 stars

Purchased 2 pair of leather slip-on…

Purchased 2 pair of leather slip-on type slippers and am very happy with the fit and feel. So much better for warm climates than overstuffed traditional slippers. Price and delivery were also excellent and I will purchase some for a friend.

November 18, 2020
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Reply from Reindeerleather

Thank you so very much for your positive feedback we make all slippers and shoes in Poland with finest quality leather at very affordable price our strength is buyers like you, your recommendation to your friends and family will help us lot and also means alot for me.

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