Reinforced Beds Reviews 

819
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 355 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently share how pleased they are with the robust construction and exceptional quality of the bed frames and mattresses. Many people note that the items are well-made and sturdy, providing a truly comfortable and reliable sleeping experience. Furthermore, consumers genuinely appreciate the prompt delivery services and professional assistance received throughout the entire purchasing journey. However, some reviewers were not happy with delivery coordination, noting specific instances of missing parts or delayed arrivals. A few individuals also mentioned encountering minor issues with assembly instructions or facing occasional communication gaps during the process.

What people talk about most

Product

Users describe positive interactions with product, highlighting that bed frames are exceptionally sturdy,... See more

Quality

Reviewers mention positive feedback about quality, highlighting that the bed frames and mattresses feature a... See more

Delivery service

Consumers find delivery_service to be positive, highlighting smooth and fast shipping experiences. Reviewers... See more

Order

Customers consistently note ambiguous experiences with order processes, highlighting both positive and... See more

Service

Clients share positive opinions on service, highlighting excellent support and fast delivery. Reviewers note... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Delivered at 11am on a weekday. The delivery was smooth. They send an email the night before where you can specify your delivery point on What3words which I presume massively helps the delivery te... See more

Company replied

Rated 5 out of 5 stars

Ordered on Thursday delivered on Tuesday as requested. Arrived very well packed. Instructions were easily followed a couple of bits were a bit fiddley but easily done with a bit of patience. Very stur... See more

Company replied

Rated 5 out of 5 stars

The only negative I can give is the delivery, although worked out fine, was unclear what was happening and when. The Langham HD quad bunk is absolutely incredible. Easy build and absolutely so... See more

Company replied

Rated 5 out of 5 stars

Recently brought the suffolk small double bunk beds, absolutely great beds, solid wood, great price. Ordered late 23rd November 2025 received within the time stated, just 5 days before Christmas... See more

Company replied



Company details

  1. Bed Shop
  2. Bedroom Furniture Store
  3. Furniture Store
  4. Furniture Wholesaler
  5. Mattress Store

About Reinforced Beds

Written by the company

Reinforced Beds are a family run, online only retailer specialising in very strong beds and durable mattresses based in the UK. Our collection consists of heavy-duty frames constructed from the strongest materials. The range include wooden bed frames, metal bed frames, upholstered beds (including bedsteads, ottomans and divans) and bunk beds.

Our stock is suitable for both domestic and contract customers. We have supplied products to many different environments, such as large hotel chains, student accommodation refits and to the NHS direct to name a few.

Due to the build quality of our products, we have a wide selection suitable for people who are overweight and/or suffer from challenging behaviour. These products have been sourced and designed with the aim to be the solution for customers who require them most.

As well as an online retailer, we take great care in our products. As well as sourcing reliable and fantastic manufacturers to create our beds, we also manufacture select metal beds on site here in Norfolk! We also import some products directly to us, built to our own spec from overseas.

Our staff are on hand to discuss the best product for your situation. If you wish for a quote or even advice on your next bed base or mattress, please do not hesitate to contact us.

Why Reinforced Beds?

Written by the company

Strength You Can Sleep On
Every product on our website is specifically designed with reinforcement surpassing your traditional high street brands for longevity.
Express Delivery
We use express couriers who collect from us daily. Delivery can be made on all stocked bed frames and mattresses within 2 working days.
Assembly Services
We offer assembly services on all products. We pride ourselves on having a solution for all logistical issues!
Competitive Pricing
While we offer stronger-than-the-standard products, we do not charge a premium for the privilege. Invest in longevity today!

Unique Heavy Duty Guarantee

Up to 10 Years

Up to 10 Years

At Reinforced Beds, we don’t just promise durability – we guarantee it. Every bed frame we produce is built to meet our industry-leading strength standards, and our Heavy Duty Guarantee is your assurance of long-term performance you can rely on.

Whether it’s daily use, extra weight capacity, challenging behaviours or the test of time, our beds are made to withstand it all. That’s why we proudly offer up to 10 years of coverage on selected products. It’s our way of saying: you can sleep easy, knowing your bed is built to last.

Contact info

Tired of broken beds?

Invest in longevity, visit Reinforced Beds for THE sleep solution!

4.4

Excellent

TrustScore 4.5 out of 5

819 reviews

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4.4

All reviews

(819)

338 reviews in the last 12 months

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Rated 5 out of 5 stars

High quality beds

High quality beds, no danger of breaking like most of the faux wood beds today, looks good too. Recommended.

May 7, 2026
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Reply from Reinforced Beds

Thank you for your kind feedback! We are delighted to hear you are pleased with the quality and look of your bed. If we can help with anything in the future, please do not hesitate to get in touch! 😊

Rated 5 out of 5 stars

Great company and bed delivery and…

Great company and bed delivery and assembly. Aaron and Ashley were very professional. Will use them again

May 20, 2026
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Reply from Reinforced Beds

Thank you for your wonderful feedback! We are delighted to hear that everything went smoothly and that our team made such a positive impression. We will be sure to pass your kind comments on to Aaron and Ashley, who will be pleased to know their efforts were appreciated. Thank you for choosing us, and we look forward to helping you again in the future! 😊

Rated 5 out of 5 stars

The Sandringham shaker solid oak bed is…

The Sandringham shaker solid oak bed is strong and well made. It was easy for me to put together by myself, although the instructions say to use a Philips screwdriver, which is okay, but using a PZ2 would be better with the type of screws supplied.
I contacted customer service for an update and they were friendly and helpful. Delivery was fine too.
I expect this bed will last me a long time. I have combined it with a Simba Hybrid Pro mattress and it is extremely comfortable.

May 20, 2026
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Reply from Reinforced Beds

Thank you for such a detailed review! We are delighted to hear that you are pleased with your new bed and that the assembly process was manageable.

We also appreciate your helpful feedback regarding the fixings and instructions, as comments like this help us continue to improve. It is great to know our customer service team and delivery experience met your expectations, and we are especially pleased that your new setup is providing such a restful night's sleep.

Thank you for choosing us, and we hope your bed serves you well for many years to come! 😊

Rated 5 out of 5 stars

Easy to order

Easy to order, very well made and comfortable bed.

May 1, 2026
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Reply from Reinforced Beds

Thank you for taking the time to leave a review! We are delighted to hear that you are pleased with your purchase and that the whole process was straightforward from start to finish. We truly appreciate your support and hope you continue to enjoy it for many years to come! 😊

Rated 5 out of 5 stars

Excellent

Excellent build. Strong, sturdy, fit for purpose (will be a very long time before/if we need to replace). Fabulous quality. Arrived well packaged and easy to put together. Cannot fault.

May 20, 2026
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Reply from Reinforced Beds

Thank you for your fantastic feedback! We are thrilled to hear that you are so pleased with your purchase and that the whole experience, from delivery through to assembly, met your expectations. We truly appreciate your support and thank you for choosing us 😊

Rated 5 out of 5 stars

A great bed, great service

The bed was delivered as agreed, and is of an excellent quality. It is SO comfortable. :)

April 28, 2026
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Reply from Reinforced Beds

Thank you for your wonderful feedback! We are delighted to hear that everything arrived as planned and that you are enjoying your new bed. We really appreciate your support and hope you continue to enjoy it for many years to come!😊

Rated 5 out of 5 stars

Highly recommended

Great price on this item and its super sturdy and looks lovely! Delivery was also quick and communicated well. Highly recommend this company.

May 19, 2026
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Reply from Reinforced Beds

Thank you for taking the time to leave such a positive review! We are delighted to hear that you are pleased with your purchase and that everything from ordering through to delivery met your expectations. Your recommendation means a great deal to our team, and we truly appreciate your support 😊

Rated 3 out of 5 stars

The drawers are generally very nice

The drawers are generally very nice, but unfortunately the metal parts arrived damaged and scratched, which is very sad because these are not cheap items.

May 18, 2026
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Reply from Reinforced Beds

Thank you for your feedback. We are sorry to hear that parts of your order arrived with damage, as this is certainly not the standard we aim to provide.

We cannot see that you have contacted us regarding this issue, but if you would like us to investigate further, please send us some photographs of the affected parts and we will be happy to look into the matter for you.

Rated 5 out of 5 stars

The strongest beds available on the market probably

I found the ordering process, and communication, via email and phone, to be perfectly acceptable when ordering a Calthorpe bed and 'The Brick' mattress. Delivery was fluid and hassle free with the two man delivery to a room of choice. The bed frame is extremely strong and silent, and the mattress really lives up to its name. It was just what I wanted. Thank you.

April 28, 2026
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Reply from Reinforced Beds

Thank you for taking the time to leave such a detailed review. We’re delighted to hear you were pleased with the service from ordering through to delivery, and that both the Calthorpe bed and The Brick mattress have met your expectations so well. It’s wonderful to know everything was just what you were looking for. Your feedback is truly appreciated. 😊

Rated 5 out of 5 stars

The metal bed is exactly what we wanted…

The metal bed is exactly what we wanted - smart in appearance, easy to build and novels!

April 27, 2026
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Reply from Reinforced Beds

Thank you for your wonderful review! We’re so pleased to hear you’re happy with your purchase and that assembly was straightforward. Your feedback is greatly appreciated, and we hope you continue to enjoy your new bed.

Rated 1 out of 5 stars

Bad service

No instructions for assembly. No holes in bed for fixing head board. Unhelpful and unapologetic customer services.

May 13, 2026
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Reply from Reinforced Beds

We are sorry to hear that you were disappointed with your experience. We cannot currently see any communication regarding issues with the assembly instructions or the parts supplied, however we do apologise for the frustration caused.

If you are still experiencing any issues with the bed, please do email our team and we would be more than happy to assist further and help resolve this for you.

Rated 3 out of 5 stars

Missing parts!

This bed was for my disabled daughter. I paid the extra to have it delivered on the Saturday so I knew I could be there and get it set up, as her other bed broke, so got removed Saturday morning.
The delivery men were brash and unhelpful. They dumped the box at the bottom of our stairs, but I dealt with it. Started to put it together and realised the were pieces missing. I contacted the delivery driver and he said that's all they had.
As it was a weekend we were unable to speak to anyone! So my daughter ended up sleeping on the floor.
I will say that they did respond on the Monday and sent the rest of the bed on the Tuesday, they also gave me "some" of my delivery charge back as I requested!

April 24, 2026
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Reply from Reinforced Beds

Thank you for taking the time to leave your feedback. We are very sorry for the issues experienced with your delivery and the missing parts, especially given the circumstances and urgency involved. We completely understand how frustrating and upsetting this must have been for both yourself and your daughter.

While we are pleased we were able to resolve the issue quickly once reported, we do sincerely apologise for the inconvenience caused and appreciate your patience throughout. Your comments have been noted and will be shared internally to help improve our service moving forward.

Rated 5 out of 5 stars

Lovely sofa

Lovely sofa, seems very strong. Delivery was quick and easy.

May 13, 2026
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Reply from Reinforced Beds

Thank you for taking the time to leave your feedback! We are so pleased to hear that you are happy with your sofa and that the delivery process went smoothly for you. We really appreciate your support and hope you enjoy your new sofa for many years to come!😊

Rated 5 out of 5 stars

Extra firm mattress for my son

Extra firm mattress for my son, being a little cuddlier. Very good, supportive, comfortable. The delivery driver's were extremley polite and efficient, disposing of our old mattress with no questions asked. I have used Reinforced beds before, for the bed base. Fantastic company.

May 12, 2026
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Reply from Reinforced Beds

Thank you so much for your continued support and for coming back to us again for another purchase! We are delighted to hear that the mattress has been a great fit and that both the product and delivery service met your expectations. We will also be sure to pass your kind comments on to the delivery team. Your feedback really means a lot to us!😊

Rated 5 out of 5 stars

Great customer service

Great customer service. Fast delivery. Happy with price and product, would recommend

March 31, 2026
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Reply from Reinforced Beds

Thank you for taking the time to leave your feedback! We are really pleased to hear everything went smoothly and that you are happy with your order. Your recommendation is very much appreciated!

Rated 3 out of 5 stars

Packaging

Delivery was good, contents of package incomplete with instructions not very good, so I had to adapt.
After sales lady was very good. When she heard my dilemma, she promised to send the missing feet and fulfilled her promise.
I received them today!

April 30, 2026
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Reply from Reinforced Beds

Thank you for taking the time to leave your feedback. We are pleased to hear that the issue was resolved quickly for you and that our customer service team was able to help put things right. We do apologise for the inconvenience caused initially and really appreciate your patience and understanding throughout 😊

Rated 5 out of 5 stars

Fabulous products well made & superb…

Fabulous products well made & superb quality this is my third bed from Reinforced would recommend them without hesitation. Many thanks for excellent Customer Care & your delivery service was brilliant a very nice crew who delivered with a smile. Thank You!

April 28, 2026
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Reply from Reinforced Beds

Thank you so much for your continued support and for choosing us again! It means a great deal to hear that you have returned to us multiple times and have been consistently happy with both the products and service received.

We are also delighted to hear the delivery team made such a positive impression. Your kind comments will be passed on to everyone involved. Thank you again for your recommendation and valued custom!😊

Rated 3 out of 5 stars

The product is great! Poor delivery service!

The product is great, I’m only giving 3 stars however because the delivery was abrupt and not as promised by the company. We were led to believe delivery would be helpful and help get the mattress in place! Instead we got a gruff man as we answered the door he left my 4ft10 daughter with it and walked off!

April 9, 2026
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Reply from Reinforced Beds

Thank you for taking the time to leave your feedback. We are very pleased to hear you are happy with the product itself, however we are sorry to hear that the delivery experience did not meet expectations.

This is certainly not the level of service we aim to provide, and we apologise for the frustration caused. We always recommend that customers contact our customer service team directly if there are any issues with delivery or the order, as we will always do our very best to help and resolve any concerns as quickly as possible.

Rated 5 out of 5 stars

Great quality

Great quality, strong, bunk beds.

April 27, 2026
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Reply from Reinforced Beds

Thank you for your review! We are very pleased to hear you are happy with the quality and strength of the bunk beds. We really appreciate your support 😊

Rated 5 out of 5 stars

Great Experience

Extrremely well made bed and mattress. Service was spot on with great communication. I highly recommend.

April 20, 2026
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Reply from Reinforced Beds

Thank you for your fantastic feedback! We are delighted to hear you were pleased with both the quality of your purchase and the overall experience from ordering through to delivery. Your recommendation is greatly appreciated, and we hope you enjoy your new bed and mattress for many years to come!😊

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