Perfect guidance before the purchase Would buy here erverytime I want expensive fancy bike shoes 😅 Bont are amazing regarding the hold of your feet. Wouldn’t recommend them for triathlete‘s for an... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Excellent customer service! Niels, Thijs & Robert are really friendly and efficient in dealing with my concerns. The first concern was regarding the choice of correct shoe size and the second was r... See more
The shoes I ordered were delivered on time and were exactly as described. I appreciated the guidance regarding correct sizing otherwise I would have gone very wrong base don my 'normal' shoe size. A... See more
Ordered Bont shoes that unfortunately didn't fit. Easily ordered even changed colour after payment, delivery time maybe not rapid but still OK. No problem at all with return and refund.
Company details
Written by the company
Increase your cycling performance on the road, in the dirt, on the track and in the mountains. Also custom made and heat moldable shoes!
Contact info
Kleiland 5A, 8271RV, IJsselmuiden, Netherlands
- +31 6 44 84 79 72
- info@reins.cc
- reins.cc
4.8
Excellent
359 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent product quality matching a…
Excellent product quality matching a First Class service and pro active communication!
May 16, 2024
Very good service and product!
May 8, 2024
Absolutely Great
Quick respons to questions, very nice and honest people & Perfect support
April 22, 2024
My toe bumper fall off
My toe bumper fall off. In my opinion
It was someting wrong with it from the manufacturer. You sent me a new bumper to fix it my self. Not a new pair of shoes. Im very dissapointed.I cant recommend this brand of shoes
to anyone. And they wern't cheap either.
March 25, 2024
Very good service and I'll definitely…
Very good service and I'll definitely use this site again!
April 8, 2024
Profile data got lost
All of a sudden my previous order disappeared from my profile.
But I was told it was due to a web site upgrade.
February 28, 2024
Great product and service
Wanted the new Bont vaypor 2023 but these didn’t fit my wide feet with high instep. Went to them to try and fit different pairs and went off with a double wide vaypor S! Great service and finally shoes that fit correct.
February 23, 2024
Advice was great
Advice was great, will buy cycling Shows again with your Company. Advice feom Niels was helpful and always reachable. Retoure was also Good organized. Thanks
February 19, 2024
Friendly contact and response
Friendly contact and response within one day. The Bont Riot+ MTB is a good shoe. But i noticed the shape of the last doesn´t match my foot shape so i had to return it. The return from germany with DHL for 2 pairs costs around 16 EUR and worked straight forward. I would recommend reins.cc.
February 16, 2024
All went well
Email communication went well. Several tries at finding a pair of shoes that fit was completed without any problems.
February 20, 2024
Second pair of shoes I bought
Second pair of shoes I bought. Communication als always super nice and helpful, and delivery also super fast. Great Job would recommend 👌
February 22, 2024
Great help from the customer service
Great help from the customer service! Had a problem with my new shoes and got fast and friendly help on how to fix it. Also the shipping is super fast!
February 23, 2024
Unprompted review
Bont shoes
Came as expected and communicated very well with the size exchange. Annoying having to pay for returns on shoes but otherwise an excellent service
February 14, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.