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Relay Direct Reviews 230

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TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and friendly demeanor, making every interaction pleasant and informative. People frequently highlight the excellent customer service, noting that representatives are knowledgeable about products and services, and take the time to explain everything clearly without being pushy. Consumers are also very satisfied with the overall service and user experience, finding it efficient and easy to understand. Many express excitement about using the service and appreciate the quality of the products offered.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise employees like... See more

Service

People report positive experiences with the service. Customers consistently praise the friendly,... See more

User experience

Customers consistently report positive experiences with the user experience. Reviewers frequently highlight... See more

Product

Consumers find the products to be positive, often highlighting the knowledge of staff in explaining them.... See more

Customer service

Clients share positive opinions on customer service, consistently praising the helpfulness and... See more

Based on these reviews

Rated 5 out of 5 stars

Selam was very helpful, really pleasant to speak to, and really professional and friendly at the same time. Normally I would turn anybody doing door-to-door sales away immediately just based on the fa... See more

Rated 5 out of 5 stars

Selam was absolutely lovely! She was really helpful and knowledgeable about all your products and was very friendly and bubbly. Made us feel confident to place an order and excited for our delivery... See more

Rated 5 out of 5 stars

Such a lovely lady Salem explained everything to me talked me through all the options and allowed me to ask questions. Very impressed with the whole set up, very nice to have milk etc delivered to o... See more

Rated 5 out of 5 stars

Very friendly guy, Muhammed, knocked on my door to discuss potential milk delivery. He was not pushy, very helpful and happy to answer my questions. Offers are better value for money so have agreed... See more

Contact info

4.9

Excellent

TrustScore 5 out of 5

230 reviews

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Rated 5 out of 5 stars

The least annoying door-to-door experience ever (actually enjoyable!)

Richard is one of the most positive and energetic people I’ve ever met (in the best possible way!). It’s honestly amazing how much information he can remember and handle at once.
On top of that, he was incredibly helpful, kind and empathetic. After a really stressful time for me (hospital visit and a car accident), his positive attitude genuinely lifted my mood — I even found myself laughing.
He truly made a difference, and I believe he absolutely deserves recognition for his work.

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

Buying local…

It was really nice to meet Richard and his colleague today and learn more about Milk & More. I am keen to buy local and Richard explained the whole process very clearly. Always happy to support local farmers. I am looking forward to my first order!

March 24, 2026
Unprompted review

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