Total scam of a company if they even exist. There is no phone number or address just customer support email been waiting 6 weeks now and if you email they reply telling you to be patient then give two... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Total scam paid for items then sent a tracking number for June 2025 it then said it was delivered it wasn’t. Company then said it had resent the ordered items but when emailed to follow up on it they... See more
This company is a scam. I paid for On running shoes that were never delivered. They sent me a fake tracking number claiming the package was delivered on September 16, 2025, but I received nothing. Aft... See more
Avoid at all cost. They even provided a Royal Mail tracking number which kept being updated until it supposedly reached the UK. Then the number was "not recognised" in the Royal Mail system. Their c... See more
Company details
Information provided by various external sources
ABOUT US Why to spend hundreds of dollars in workshop? When you can fix it yourself for a lot less! Have you ever visited the workshop to get your vehicle repaired or serviced and paid hundreds of dollars? Do you know that most of the repairs are so...
Contact info
Can't extract a manual supplied as a password protected compressed file.
Reliable Store supplied a Suzuki SJ Series Workshop Manual in fulfilment of an order I placed with Best Manuals. They supplied a password protected compressed file, and neither of the two passwords they supplied allows me to extract the file (using an extraction utility they recommend). No response to requests for further assistance.
February 19, 2021
Unprompted review
On December 25th
On December 25th. I ordered saved by the bell the new class. I received email conformation saying should receive in 7-10 business days. Then got an email saying i should get this week. Turns out it should be shipping this week. But haven't received tracking info for item. The only thing these people are good for is emailing you back. If you can avoid these people please do so.
January 29, 2021
Unprompted review
Placed an order for a workshop/repair…
Placed an order for a workshop/repair manual and was sent operator manual which we already have.
Tried contacting them time and time again no response.
Terrible business customer service and so much for money back guarantee.
Avoid this business!
November 25, 2020
Unprompted review
I am happy with my purchase
I am happy with my purchase. Yes it took 4 months to be received (within the US) and you will need plenty of patience as well. However, I always had good communication with the seller and saved a lot of money. This was a large DVD set (The Love Boat with 72 DVDs) and the viewing quality is excellent.
September 13, 2020
Unprompted review
My experience was awful!
My experience was awful!! I ordered the complete DVD set of Chicago Hope. They were impossible to get in touch with! I waited 4 MONTHS for my order!! When they did come THEY WERE BURNT DVD'S!! Thirty one burnt DVD's. Don't use these people!!!
September 2, 2020
Unprompted review
Reliable-store rip off keep away
They take advantage of people in immediate need of a manual stating that they have them for immediate download but they don’t actually have them and hope to keep the money because not everyone will follow up and make sure they get refunded or the order cancelled. Basically a total rip off (see many other reviews on other sites)
November 3, 2019
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.