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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the products, often finding them to be of excellent quality and in great condition, even when pre-owned. Many people appreciate the affordable prices and the opportunity to purchase niche or designer items that are otherwise unavailable. The delivery service is frequently highlighted as fast, efficient, and well-packaged, ensuring items arrive safely and on time. However, some customers have experienced issues with the quality of certain items, noting discrepancies between the advertised condition and the actual product received, such as items being faulty or not as described. A few other people also felt that the ordering process could be slow, with occasional delays in dispatch or delivery, and some reported difficulties with customer service when trying to resolve issues or obtain refunds.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the great finds and cheaper products,... See more

Quality

Reviewers highlight ambiguous aspects of quality. Many customers praise the fantastic and affordable quality... See more

Price

Reviewers mention positive feedback about price, often finding great deals and affordable products. Many... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the quick and speedy... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers praise quick arrivals,... See more

Based on these reviews

Rated 4 out of 5 stars

OK, the item itself was fantastic, in great condition, it arrived well packed and quickly. The only thing I was a little disappointed in was that there was no certificate or letter etc. certifying t... See more

Company replied

Rated 3 out of 5 stars

Mixed experience. The positive is that I was able to purchase a bag that was after for nearly a year at a reasonable (ish) price which is no longer available from the brand. However very poor response... See more

Company replied

Rated 5 out of 5 stars

Products are always nicely packaged and delivered on time . If for any reason they cannot send the product they contact you and give an immediate refund. Really good service every time I’ve ordered fr... See more

Company replied

Rated 5 out of 5 stars

Personally I don’t shop anywhere else. The idea of recycling clothes that have barely been worn appeals to my ethics. I have had nothing but great items from Reliked . I know influencers only wear... See more

Company replied


3.9

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 96% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great as ever!

November 28, 2025
Reliked logo

Reply from Reliked

Thank you for your order and for sharing such a positive review. We truly appreciate it! 🖤

Rated 5 out of 5 stars

Good deals to be found and now goods…

Good deals to be found and now goods are delivered by Royal Mail better service no parcels on doorstep.

August 27, 2025
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Reply from Reliked

Thank you for your order and for sharing such a positive review. We truly appreciate it! 🖤

Rated 5 out of 5 stars

Excellent website

Excellent website, always browsing for a bargain. Reasonably prices and promotions. Nice to try different things and treat yourself . Items always packaged and delivered with care. Excellent customer service too.

November 22, 2025
Unprompted review
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Reply from Reliked

Thank you for your order and for sharing such a positive review. We truly appreciate it! 🖤

Rated 5 out of 5 stars

I am so glad I found Reliked

I am so glad I found Reliked! I don’t usually buy second hand but the clothes I have found on Reliked are good quality and like new, I have purchased quite a few things now :)

November 3, 2025
Unprompted review
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Reply from Reliked

Thank you for your order and for sharing such a positive review. We truly appreciate it! 🖤

Rated 5 out of 5 stars

I ordered two Jo Malone sprays on the…

I ordered two Jo Malone sprays on the new beauty locker subscription and
it’s so good!

October 30, 2025
Reliked logo

Reply from Reliked

Thank you for your order and for sharing such a positive review. The Beauty Locker Subscription is a great way to get free delivery and even more discount on our amazing selection of Beauty Items - we're glad your enjoying it We truly appreciate you! 🖤

Rated 5 out of 5 stars

AMAZING ITEMS….BUT.

AMAZING ITEMS…a GREAT idea and company…Delivered securely and quickly and well packaged…The ONLY think I DON’T LIKE…is that the last 2 items I bought cost nearly £200 each…AND YOU DON’T GET ANY KIND OF CERTIFICATE OF AUTHENTICITY…what if your a COLLECTOR…or you want to auction in the future for CHARITY…NO ONE is going to believe you when you say…”oh, I bought it on RELIKED…it belonged to blah blah blah”…IT WOULD BE SO EASY FOR RELIKED (and so much better for sales and service) TO PROVIDE A SMALL COA OR THANK YOU CARD/NOTE/CERTFICATE SIGNED BY THE INFLUENCER😡😀✌️🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧

November 1, 2025
Unprompted review
Rated 1 out of 5 stars

They cancelled 2 sales

I made a purchase last month, waited a week for my order to dispatch, decided to follow up myself and they emailed me back saying they couldn't allocate my bits in a warehouse and cancelled a sale.
Placed another order last week during the sale and they came back to me next morning saying that it was a mistake and item didn't qualify for a sale. Cancelled my transaction again and I lost 45 GBP fee in international transaction cause I had to use my international bank account for the purchase they cancelled.

October 29, 2025
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Reply from Reliked

We are so sorry for your disappointment, occasionally an item cannot be found in our warehouse so an order has to be refunded.

Rated 5 out of 5 stars

Fantastic

Every time I've bought from Reliked I've had a great experience. Fantastic product, great prices. Great service. Recommend Reliked.

October 28, 2025
Unprompted review
Reliked logo

Reply from Reliked

Thank you for your order and for sharing such a positive review. We truly appreciate it! 🖤

Rated 5 out of 5 stars

Great savings on great clothes!

At first was a little hesitant to buy, but I needn’t of been ~ chose two tops and they arrived well packaged and the garments were clean and no nasty smells whatsoever!
I will definitely keep my eyes on the website, so I can purchase again. I think this is a very good way of finding & buying a good garment at a sensible price. Thank you Reliked!🐾

September 29, 2025
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Reply from Reliked

Thank you for your order and for sharing such a positive review. We truly appreciate it! 🖤

Rated 5 out of 5 stars

Amazing place to find different things to buy

So many different thing to buy on reliked.
Always packaged to perfection and so securely.
Speedy delivery too
Amazing Customer service and staff too ❤️


October 19, 2025
Unprompted review
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Reply from Reliked

Thank you for your order and for sharing such a positive review. We truly appreciate it! 🖤

Rated 5 out of 5 stars

Always so helpful

Always so helpful - I have so many lovely bits from this site that I can’t find anywhere else.

October 3, 2025
Unprompted review
Reliked logo

Reply from Reliked

Thank you for your order and for sharing such a positive review. We truly appreciate it! 🖤

Rated 5 out of 5 stars

Was looking for a travel wallet and…

Was looking for a travel wallet and stumbled upon a gorgeous Aspinal of London one for a crazy price. £160 new, and Reliked had it for £24 with the discount code! I bought it straight away not knowing what reliked was and saw it was Georgia Toffolo's wallet?! I then saw some of the negative reviews on here and started getting a bit nervous, but I cannot recommend this business enough. Stunning item, in mint condition, ridiculously low priced, sent and received in 3 working days and packaged well. Also saw some other crazily priced sunglasses, bags and Givenchy boots which I'll be looking at next. It seems as though there might be an issue with certain people's wardrobes, hence some of the reviews? In my case, Reliked were amazing and Georgia has obviously taken excellent care of a beautiful wallet that will be travelling with me probably forever.

October 8, 2025
Unprompted review
Reliked logo

Reply from Reliked

Thank you for your order and for sharing such a positive review. We truly appreciate it! 🖤

Rated 5 out of 5 stars

Beautiful items

Beautiful items, arrived on time and great quality. Thank u

September 30, 2025
Reliked logo

Reply from Reliked

Thank you for your order and for sharing such a positive review. We truly appreciate it! 🖤

Rated 5 out of 5 stars

Excellent service

Excellent service, great products, environmentally friendly

September 29, 2025
Reliked logo

Reply from Reliked

Thank you for your order and for sharing such a positive review. We truly appreciate it! 🖤

Rated 1 out of 5 stars

Deja vu all over again

Charged VAT at point of purchase this time, and then sent a notice of a VAT charge from Irish Customs the item got to Ireland. No response from Reliked Customer Service, who were very evasive and aggressive before. I have suggested the they pay the Irish VAT charge since they already have taken the money for it. Complete mess.

October 3, 2025
Unprompted review
Reliked logo

Reply from Reliked

We are so sorry for your disappointment. I can see that you have been refunded in full for your order. We had to wait until the item got back to us to issue your refund otherwise we would lose the opportunity to claim if the parcel did not make its way back to us. We thank you for your understanding.

Rated 5 out of 5 stars

Always pleased with my purchases from…

Always pleased with my purchases from reliked, always recommend to family and friends. I am a regular customer, they have such good deals

September 20, 2025
Unprompted review
Reliked logo

Reply from Reliked

Thank you for your order and for sharing such a positive review. We truly appreciate it! 🖤

Rated 5 out of 5 stars

Product as described

Product as described, efficient delivery, very happy

September 14, 2025
Unprompted review
Reliked logo

Reply from Reliked

Thank you for your order and for sharing such a positive review. We truly appreciate it! 🖤

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