These cigarettes are very different from the previous ones, they are sweet and the taste is not the same. Although the name is the same. This made me a little upset I would like to update my feedba... See more
Company replied
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See what reviewers are saying
Brilliant service. Speedy delivery and easy to order. Great variety and flavours available at a good price - much better value than buying locally. product arrived on time and in excellent conditio... See more
Company replied
Second time now that one or more vapes didn’t work. Have contacted the company a few times with one reply offering me a discount of 15 percent on my next order. Why would I continue to order when the... See more
Company replied
The range of flavors available is impressive, catering to diverse taste preferences. I particularly enjoyed the smoothness of the draws, providing a satisfying throat hit without being harsh. While th... See more
Company replied
3.8
Great
297 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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I like the easy way to order
I like the easy way to order. It's easy navigating the site but I'd still like to see more strength options. I use another vape that has half the strength of nicotine levels and I wish you'd consider doing the same.
August 13, 2023
Reply from Relxnow
Thank you for your positive comments towards RELX!
For this matter, we have 18mg/ml and 0mg/ml nicotine level pods, however we truly value your feedback and are committed to continuously improving our services.
Customer satisfaction is our top priority and your willingness to share your thoughts with us demonstrates your commitment to helping us grow. We truly appreciate your contribution.
One of the pod not work
August 20, 2023
Reply from Relxnow
Thank you for reaching out and we are sorry for the inconvenience caused.
Customer satisfaction is our top priority and we are here to follow up further for the issue. Has this been resolved? Please do not hesitate to contact our support for further inquiry!
Once again, we deeply apologize on the inconveniences that you faced. We truly appreciate your support and your cooperation.
Fast delivery
August 17, 2023
Reply from Relxnow
Thank you for your positive comments towards RELX!
We’re thrilled to hear you had a great RELX experience! Your support means a lot to our team!
We appreciate the support you have shown us.
Reply from Relxnow
Thank you for your positive comments towards RELX!
We’re thrilled to hear you had a great RELX experience! Your support means a lot to our team!
We appreciate the support you have shown us.
Love this product
Love this product; been using Relx for years and never been disappointed. One of the best, if not the best in all vaping products.
August 17, 2023
Reply from Relxnow
Thank you for your positive comments towards RELX!
We’re thrilled to hear you had a great RELX experience! Your support means a lot to our team!
We appreciate the support you have shown us.
Reply from Relxnow
Thank you for your positive comments towards RELX!
We’re thrilled to hear you had a great RELX experience! Your support means a lot to our team!
We appreciate the support you have shown us.
Have not yet Recieved my order
Have not yet Recieved my order, my address was put wrong according to Canada post.
August 16, 2023
Reply from Relxnow
Thank you for reaching out and we are sorry for the inconvenience caused.
Please be advised that we have sent a confirmation email regarding of the issue that you are experiencing. Has this been resolved?
Once again, we apologize for the inconvenience caused, please do not hesitate to contact us if you have further inquiry!
Reply from Relxnow
Thank you for your positive comments towards RELX!
We’re thrilled to hear you had a great RELX experience!
We appreciate the support you have shown us.
Reply from Relxnow
Thank you for your positive comments towards RELX!
We’re thrilled to hear you had a great RELX experience!
We appreciate the support you have shown us.
Reply from Relxnow
Thank you for your positive comments towards RELX!
We’re thrilled to hear you had a great RELX experience!
We appreciate the support you have shown us.
Fast shipping and amazing flavors
August 8, 2023
Reply from Relxnow
Thank you for your positive comments towards RELX!
We’re thrilled to hear you had a great RELX experience!
We appreciate the support you have shown us.
Reply from Relxnow
Thank you for your positive comments towards RELX!
We’re thrilled to hear you had a great RELX experience!
We appreciate the support you have shown us.
I bought 3 packs of the brighten…
I bought 3 packs of the brighten tobacco. 4 out of the 6 pods stop working half way
August 8, 2023
Reply from Relxnow
Thank you for reaching out and we are sorry for the inconvenience caused.
Please be advised that we have sent a confirmation email regarding of the issue that you are experiencing. Has this been resolved?
Once again, we apologize for the inconvenience caused, please do not hesitate to contact us if you have further inquiry!
I dont even got my parcel
I dont even got my parcel. I’ve waited for a week so annoying. And also its paid i fell like i got scammed by this seller!!!!
August 13, 2023
Reply from Relxnow
Thank you for reaching out and we are sorry for the inconvenience caused.
Please be advised that we have sent a confirmation email regarding of the issue that you are experiencing. Has this been resolved?
Once again, we apologize for the inconvenience caused, please do not hesitate to contact us if you have further inquiry!
Parcel NOT arrived
It has been 7 days, but I have not received my parcel. And the tracking information does not update anymore
August 10, 2023
Reply from Relxnow
Thank you for reaching out and we are sorry for the inconvenience caused.
Please be advised that we have sent a confirmation email regarding of the issue that you are experiencing. Has this been resolved?
Once again, we apologize for the inconvenience caused, please do not hesitate to contact us if you have further inquiry!
Device not working as it should it…
Device not working as it should it stuttering in the middle of puffs.not recommended
August 10, 2023
Reply from Relxnow
Thank you for reaching out and we are sorry for the inconvenience caused.
Please be advised that we have sent a confirmation email regarding of the issue that you are experiencing. Has this been resolved?
Once again, we apologize for the inconvenience caused, please do not hesitate to contact us if you have further inquiry!
Cheap faulty device. Customer services lacking
Cheap faulty device. Customer services lacking. I don't have time to jump through hoops to prove the device is faulty. I'm moving on to better.
July 31, 2023
Reply from Relxnow
Thank you for reaching out and we are sorry for the inconvenience caused.
Please be advised that we have sent a confirmation email regarding of the issue that you are experiencing. Has this been resolved?
Once again, we apologize for the inconvenience caused, please do not hesitate to contact us if you have further inquiry!
Refer my last order
Refer my last order , i want to exchange the charger so increase the order amount. But the coupon cannot work i order. I’m already email this case to your support but no reply. Bad feeling for this service.
But they already reply and settle at last month. I hope they can keep the good service for customer.
July 30, 2023
Reply from Relxnow
Thank you for reaching out and we are sorry for the inconvenience caused.
Please be advised that we have sent a confirmation email regarding of the issue that you are experiencing. Has this been resolved?
Once again, we apologize for the inconvenience caused, please do not hesitate to contact us if you have further inquiry!
Fast delivery and great product
Fast delivery and great product. Relx is the best. I particularly like their new disposable vapes.
August 8, 2023
Don’t believe they are genuine!
I bought three different types and the flavour of all the Relx pods was gross… the mint wasn’t minty, the menthol wasn’t cooling and the red one tasted wet. They were all super harsh as well. Seems like a waste of money, after using the RELX brand for several years from other suppliers, I would say these pods seem fake!
August 6, 2023
Reply from Relxnow
Thank you for reaching out and we are sorry for the inconvenience caused.
Please be advised that we have sent a confirmation email regarding of the issue that you are experiencing. Has this been resolved?
Once again, we apologize for the inconvenience caused, please do not hesitate to contact us if you have further inquiry!
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