These cigarettes are very different from the previous ones, they are sweet and the taste is not the same. Although the name is the same. This made me a little upset I would like to update my feedba... See more
Company replied
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See what reviewers are saying
Brilliant service. Speedy delivery and easy to order. Great variety and flavours available at a good price - much better value than buying locally. product arrived on time and in excellent conditio... See more
Company replied
Second time now that one or more vapes didn’t work. Have contacted the company a few times with one reply offering me a discount of 15 percent on my next order. Why would I continue to order when the... See more
Company replied
The range of flavors available is impressive, catering to diverse taste preferences. I particularly enjoyed the smoothness of the draws, providing a satisfying throat hit without being harsh. While th... See more
Company replied
3.8
Great
297 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Very reliable.
Great service. Easy to order what I need. Very quick delivery. Love the freebies that you offer and discount codes. Thank you 😊
August 3, 2023
I never got my delivery
I never got my delivery. The Courier said it was. But I didn't actually get it!
July 26, 2023
Reply from Relxnow
Thank you for reaching out and we are sorry for the inconvenience caused.
Please be advised that we have sent a confirmation email regarding of the issue that you are experiencing. Has this been resolved?
Once again, we apologize for the inconvenience caused, please do not hesitate to contact us if you have further inquiry!
I am a repeat customer
I am a repeat customer, always impressed with the fast shipping, prompt service and quick reply with any concerns and questions. Reliable product and good value. Will stay loyal.
July 27, 2023
Quick delivery
August 1, 2023
The watermelon-ice was great but the…
The watermelon-ice was great but the zesty-menthol is un-inhaleable. It was mentioned that the expiry for the zesty-menthol was 100 days and I immediately started using, but you cough uncontrollably.
July 24, 2023
Reply from Relxnow
Thank you for reaching out and we are sorry for the inconvenience caused.
Customer satisfaction is our top priority and we are here to follow up further for the issue. Has this been resolved? Please do not hesitate to contact support@relxintl.com for further inquiry!
Once again, we deeply apologize on the inconveniences that you faced. We truly appreciate your support and your cooperation.
I usually order the watermelon pod but…
I usually order the watermelon pod but the last order I made they gave the disposable vaping device. I was really disappointed.
July 12, 2023
Reply from Relxnow
Thank you for reaching out and we are sorry for the inconvenience caused.
Customer satisfaction is our top priority and we are here to follow up further for the issue. Has this been resolved? Please do not hesitate to contact support@relxintl.com for further inquiry!
Once again, we deeply apologize on the inconveniences that you faced. We truly appreciate your support and your cooperation.
Fast delivery on time
July 26, 2023
Reply from Relxnow
Thank you for your positive comments towards RELX!
We’re thrilled to hear you had a great RELX experience! Your support means a lot to our team!
Bad product
In the batch I just bought, one of the boxes had products which didn't taste as they normally do. They were really foul tasting. I have kept them in case you need them, but I'd be grateful for a refund for that box.
July 18, 2023
Reply from Relxnow
Thank you for reaching out and we are sorry for the inconvenience caused.
Customer satisfaction is our top priority and we are here to follow up further for the issue. Has this been resolved? Please do not hesitate to contact support@relxintl.com for further inquiry!
Once again, we deeply apologize on the inconveniences that you faced. We truly appreciate your support and your cooperation.
Every time I order and select a…
Every time I order and select a delivery service for it to come in time it does not. When I reached out to customer services they were very unhelpful. I still don’t have my order, and their response is that it’s been attempted to be delivered but had it been delivered with the postage I paid for i would have received this. Do not order Royal Mail 24h as you won’t get it
July 25, 2023
Reply from Relxnow
Thank you for reaching out and we are sorry for the inconvenience caused.
Customer satisfaction is our top priority and we are here to follow up further for the issue. Has this been resolved? Please do not hesitate to contact support@relxintl.com for further inquiry!
Once again, we deeply apologize on the inconveniences that you faced. We truly appreciate your support and your cooperation.
Product was exact
Everything I ordered came in excellent condition and was exactly as it was described. The order came quickly and the price was great.
July 25, 2023
Reply from Relxnow
Thank you so much for your kind words!
We're delighted to hear that you had a great experience with us. Your support means a lot to our team!
service was great but my sending…
service was great but my sending address was missing the street name on the label. i hope it won't happen again next time
July 25, 2023
Reply from Relxnow
Thank you for reaching out and taking a time to share your valuable feedback of RELX!
Your willingness to share your thoughts with us demonstrates your commitment to helping us grow, and we truly appreciate your contribution.
Customer satisfaction is our top priority and we are grateful that you enjoyed your experience with RELX!
Reasons for online order
Shipping fast
Assistant helpful
Multiple choices than purchase from retail store
July 25, 2023
Reply from Relxnow
Thank you for reaching out and taking a time to share your experience with RELX!
Customer satisfaction is our top priority and we are grateful that you enjoyed your experience with RELX!
Thank you, and we appreciate the support you have shown us.
Great product.
July 16, 2023
Reply from Relxnow
Thank you for reaching out and taking a time to share your experience with RELX!
Customer satisfaction is our top priority and we are grateful that you enjoyed your experience with RELX!
Thank you, and we appreciate the support you have shown us.
age verify every time
July 23, 2023
Reply from Relxnow
Thank you for reaching out and we are sorry for the inconvenience caused.
RELX is committed to prevent and discourage the use of e-cigarettes by minors and people who are not smokers or vapers through the 'Guardian Program'.
Please refer to our Guardian Program https://relxnow.com/pages/youth-prevention-guardian-program for further information.
Once again, we apologize for the inconvenience caused, please do not hesitate to contact us for further inquiry!
great quality fast delivery
July 24, 2023
Reply from Relxnow
Thank you for reaching out and taking a time to share your experience with RELX!
Customer satisfaction is our top priority and we are grateful that you enjoyed your experience with RELX!
Thank you, and we appreciate the support you have shown us.
Incorrect items
July 24, 2023
Reply from Relxnow
Thank you for choosing RELX.
We are here to follow up further on the issue. Has this been resolved?
Once again, we deeply apologize on the inconveniences that you faced. Please do not hesitate to contact our support for further inquiry!
We truly appreciate your support and understanding on this matter.
The delivery was fast and efficient.
The delivery was fast and efficient.
Maybe next time it will be more convenient for me to put the delivery on the mailbox because it’s a small items only.
July 21, 2023
Reply from Relxnow
Thank you for choosing RELX and for taking the time to share your experience.
We value your feedback tremendously, and it motivates us to continually strive for excellence. If there's anything more you'd like to share or if you have any suggestions, please feel free to reach out. Your insights are invaluable to us.
My relx was not delivered in my house…
My relx was not delivered in my house and i need to pick it up. The reason why I ordered it here is because i want it to be delivered in my address
July 21, 2023
Reply from Relxnow
Thank you for choosing RELX.
We are here to follow up further on the issue. Has this been resolved?
Once again, we deeply apologize on the inconveniences that you faced. Please do not hesitate to contact our support for further inquiry!
We truly appreciate your support and understanding on this matter.
I like they shipping fast
July 13, 2023
Reply from Relxnow
Thank you for your positive comments towards RELX!
We’re thrilled to hear you had a great RELX experience! Your support means a lot to our team!
Good but not perfect
July 12, 2023
Reply from Relxnow
Thank you for reaching out and we are sorry for the inconvenience caused.
Customer satisfaction is our top priority and we are here to follow up further for the issue. Has this been resolved? Please do not hesitate to contact support@relxintl.com for further inquiry!
Once again, we deeply apologize on the inconveniences that you faced. We truly appreciate your support and your cooperation.
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