Reman Transmission Reviews 

434
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 151 reviews, reviewers had a great experience with this company. Customers frequently commend the staff for being helpful, knowledgeable, and patient, making the purchasing process straightforward and pleasant. Many reviewers highlight the excellent customer service, noting the team's efficiency and willingness to answer all questions throughout the process. The ordering process is often described as easy and quick, with people appreciating the clear guidance and confirmation of correct parts. However, some customers also noted significant issues with product quality, reporting receiving defective transmissions that failed shortly after installation. These experiences sometimes led to additional costs for installation and frustration with customer care, which some found unresponsive or unhelpful when problems arose. Additionally, a few people mentioned problems with order tracking or delayed delivery of replacement parts.

What people talk about most

Staff

Reviewers mention positive feedback about staff, with many praising employees for their professionalism,... See more

Product

Customers consistently note ambiguous experiences with product, with many reporting receiving faulty or... See more

Customer service

People report positive experiences with customer service, highlighting knowledgeable and helpful teams that... See more

Service

Clients share ambiguous opinions on service, with some reviewers expressing extreme dissatisfaction, citing... See more

Order

Consumers generally report positive experiences with the ordering process, often highlighting its ease and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The gentleman I spoke with had great knowledge about the product, pricing, core charge, core return policies, was able to help me get the right transmission, made it easy to set up the shipping de... See more

Rated 5 out of 5 stars

easy ordering, took less than 5 minutes on the phone with Jay. i bought a trans for my personal daily driver about 10 months ago, and it has worked flawlessly since install ! i repair motor vehicl... See more

Rated 5 out of 5 stars

My experience was not great. I ordered a transmission on Line and didn’t receive a tracking number for my purchase. I wasn’t sure my order went through however, my credit card was charged for the purc... See more

Rated 5 out of 5 stars

NEEDED TO REPLACE MY TRANSMISSION ON A 2018 CHEVROLET SILVERADO 1500 TOWN AND COUNTRY VERSION. THIS IS DUE TO THE JUNK TRANSMISSION THAT CHEVROLET PUT IN THE TRUCK NEW. THE SERVICE I RECEIVED FROM "R... See more


Company details

  1. Vehicles & Transportation

Information provided by various external sources

Looking for quality and reliable used engine & transmission! Car Part Planet offers used engine, used transmission, remanufactured engines and chevy engines in USA. Find your Engines today!


Contact info

4.2

Great

TrustScore 4 out of 5

434 reviews

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Asks customers to review

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Replied to 50% of negative reviews

Typically replies within 24 hours

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4.2

All reviews

(434)

133 reviews in the last 12 months

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Rated 1 out of 5 stars

LIED TO:Called a Rep to purchase a Tranny for a…

Called a Rep to purchase a Tranny for a 2019 F-150. On 9/2/25 they told me they had it in stock. Gave me the rundown about the core. I asked rep to call me today at 10A EST so that I could purchase. Didnt call. I called today at 1030. A different rep told me that they several HAVE IT IN STOCK BUT WILL TAKE 90 DAYS TO BUILD IT.

Hello from ReMan Transmission. Although we have it listed as available on our website. We actually just flat out lie to you because it will take ONLY 95 days to build. There is no need to call us if you would like this transmission now....& no we dont need to tell customers the truth. It would also be too much of a hassle on our end to list that pertinent information on the item. & no we dont particually care that you've spent money with us before!

Signed-
Reman Transmissions

Screwed customer-downright horrible experience. Have been eyeing this trannys for months.

September 2, 2025
Unprompted review
Reman Transmission logo

Reply from Reman Transmission

Reviewer fabricated a response that was never sent to him. The transmission was in stock on 9/2/25 but was sold. The reviewer is upset because these remanufactured transmissions are very hard to get. We wish you luck finding one.

Rated 5 out of 5 stars

Shelly is amazing!!

Shelly is amazing!!! I have called several times over the past 6 months and each time i have been told that you don't have this or that or that you don't do Jeep Transmissions any more at all... Turns out all of that was bologna. Shelly not only found the part I was looking for and got it on the way she was also able to look up the items from the past that yall "don't do or have anymore" so turns out you all still do awesome stuff you just need more Shelly and less lazy sales reps....

September 2, 2025
Rated 5 out of 5 stars

So far it was easy to get it purchased

So far it was easy to get it purchased. We will see how long it takes to get it. Then but hopefully not we will see how we'll they warranty. Ill probably leave another review once its installed and how we'll it all works

August 19, 2025
Rated 5 out of 5 stars

Amazing customer service and pricing

After a few calls to Jay, who was extremely helpful and patient, I called him a few minutes ago to place my order for a remanufactured transmission for 2016 Honda Odyssey to be shipped to a local transmission workshop in Atlanta.
He told me that the reman transmission will ship by the of this week (today is Monday) and that it should be delivered by mid next week.
Jay told me that this unit has a 5-year warranty and unlimited mileage.
The price was significantly less that the price that was quoted by the local shop for the same unit sourced directly from Honda with only a 3-year, 36000 mile warranty.

His customer service was fantastic and I hope the transmission operates at the same level as Jay's customer service!

Thank you Jay!

August 18, 2025
Rated 1 out of 5 stars

Send bad trans then only pay mech 50hr to reinstall.

Would do zero stars if an option.
Purchased a 2700 dollar transmission that would not go over a ant hill because it doesn't down gear. Paid my mechanic 1100 dollars to install only to Find out it was faulty im now into it 3800. Only to find out bad trans.
The warranty only pays 50 dollars an hour for the reinstall and I'm on the hook for the rest.
Scam artist or just my bad luck to get a totally shitty transmission. I don't these these guys test just send you out a hunk of steel and hope it works and if not no worries you'll pay for the rei stall or most of it anyway. Doesn't matter what the warranty says, car failed the first days of being installed. I don't know of any mechanic who charges 50 dollars an hour in 2025 maybe 20 years ago.
Stay away and find a local mechanic to rebuild.

August 6, 2025
Unprompted review
Reman Transmission logo

Reply from Reman Transmission

We apologize, however, we do not show a customer with this name.

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