Reman Transmission Reviews 

434
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 151 reviews, reviewers had a great experience with this company. Customers frequently commend the staff for being helpful, knowledgeable, and patient, making the purchasing process straightforward and pleasant. Many reviewers highlight the excellent customer service, noting the team's efficiency and willingness to answer all questions throughout the process. The ordering process is often described as easy and quick, with people appreciating the clear guidance and confirmation of correct parts. However, some customers also noted significant issues with product quality, reporting receiving defective transmissions that failed shortly after installation. These experiences sometimes led to additional costs for installation and frustration with customer care, which some found unresponsive or unhelpful when problems arose. Additionally, a few people mentioned problems with order tracking or delayed delivery of replacement parts.

What people talk about most

Staff

Reviewers mention positive feedback about staff, with many praising employees for their professionalism,... See more

Product

Customers consistently note ambiguous experiences with product, with many reporting receiving faulty or... See more

Customer service

People report positive experiences with customer service, highlighting knowledgeable and helpful teams that... See more

Service

Clients share ambiguous opinions on service, with some reviewers expressing extreme dissatisfaction, citing... See more

Order

Consumers generally report positive experiences with the ordering process, often highlighting its ease and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The gentleman I spoke with had great knowledge about the product, pricing, core charge, core return policies, was able to help me get the right transmission, made it easy to set up the shipping de... See more

Rated 5 out of 5 stars

easy ordering, took less than 5 minutes on the phone with Jay. i bought a trans for my personal daily driver about 10 months ago, and it has worked flawlessly since install ! i repair motor vehicl... See more

Rated 5 out of 5 stars

My experience was not great. I ordered a transmission on Line and didn’t receive a tracking number for my purchase. I wasn’t sure my order went through however, my credit card was charged for the purc... See more

Rated 5 out of 5 stars

NEEDED TO REPLACE MY TRANSMISSION ON A 2018 CHEVROLET SILVERADO 1500 TOWN AND COUNTRY VERSION. THIS IS DUE TO THE JUNK TRANSMISSION THAT CHEVROLET PUT IN THE TRUCK NEW. THE SERVICE I RECEIVED FROM "R... See more


Company details

  1. Vehicles & Transportation

Information provided by various external sources

Looking for quality and reliable used engine & transmission! Car Part Planet offers used engine, used transmission, remanufactured engines and chevy engines in USA. Find your Engines today!


Contact info

4.2

Great

TrustScore 4 out of 5

434 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(434)

133 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Simple process

This was as simple a process as I have ever had to get what I needed. The transmission is in perfect condition and my mechanic thought it was factory new.

July 23, 2025
Rated 1 out of 5 stars

Everything was great at first

Everything was great at first, shipping was quick, got my transmission in a timely manner, when it came to shipping back my old core, it has been a nightmare. I’ve scheduled many pickups, and now they took $1000 out of my account because they can’t seem to pick up the transmission. I called the dealership I had my new transmission put in and they said they DID pick it up and I still haven’t received my refund like they said I would. I called and they stated they can’t track it so it wasn’t picked up, so I had my bf call and she called me back instantly and said they all of a sudden was able to find the core and that I should have my money soon. This has been ongoing for months now. I do not recommend this company.

July 22, 2025
Unprompted review
Reman Transmission logo

Reply from Reman Transmission

Thank you for your feedback, however, according to our documented records, we attempted to reschedule this core pickup 8 times. We waived the core for over 4 months. We received the core back on July 22nd and you were credited on July 24th. We are happy to hear that the transmission is working well for you.

Rated 5 out of 5 stars

Dodge Trans 62TE & Jay @ x1616

I dealt with Jay @ x1616. He was knowledgeable and answered all my questions. today was the 3rd purchase from Reman Trans. Great warranty and I just found out they also rebuild engines.
Thanks.
Robert Sr
Star Auto Body LLC
42 N Macquesten Pkwy.
Mt Vernon, NY. 10550
STARAUTOBODYCOM

July 27, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look