Remarkable Sweet Shop Reviews 

349
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the amazing range of unique products, especially the delicious fudge and other sweets. Many people found the items to be of excellent quality, with a wide selection of flavors that were fresh and tasty. Reviewers frequently describe the treats as incredible and a pleasure to enjoy, often highlighting specific favorites. People also frequently commend the staff for being friendly, helpful, and welcoming, noting their great attitude and generosity. The service is often described as phenomenal, with easy ordering processes and thoughtful packaging. Many consumers appreciate the overall excellent experience, from placing orders to receiving well-presented goods.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers praising the delicious taste and wide variety... See more

Staff

Consumers find staff to be positive, with many reviewers describing them as super nice, extremely generous,... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the incredible and delicious handmade... See more

Service

Reviewers mention positive feedback about service, with many describing it as phenomenal and very good.... See more

Order

People report positive experiences with their orders, often highlighting the ease of the ordering process and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lynette and Yurina at the airport location were amazing and super helpful and kind, loved their energy and enthusiasm. The sweet store had an amazing range of products and delicious fudge. Highly reco... See more

Company replied

Rated 5 out of 5 stars

A beautiful little shop and it was filled with amazing items that I had never seen before and they had an amazing variety of brands and products that were really unique and it was a life changing expe... See more

Company replied

Rated 5 out of 5 stars

I bought a selection of individual fudge flavours. All were delicious. I have also purchased two selection boxes for friends for Christmas. A great product.

Company replied

Rated 5 out of 5 stars

Speedy acknowledgement of order and details of processing of order. Extra speedy of despatch of order and again explanation of courier pick up and nec minute my goods had arrived. Fastest delivery... See more


Company details

  1. Candy Store

Written by the company

A retail confectionery experience with destination traditional sweet shops, online shopping and wholesale division, presenting an extensive international product range and a vast array of scrumptious homemade fudge.


Contact info

4.8

Excellent

TrustScore 5 out of 5

349 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

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4.8

All reviews

(349)

63 reviews in the last 12 months

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Rated 4 out of 5 stars

Good customer service

I ordered some sweets as a gift and the reciever was super happy. Fast delivery and nice packaging. One downside was the apple bonbons, his favourite were out of stock.

August 5, 2024
Rated 5 out of 5 stars

Birthday Fudge Order

I ordered some fudge for my daughters birthday who lives in Auckland, in a few days I had it on my doorstep.Keeping me informed through each stage of delivery. The fudge sampler was beautifully packed and the fudge delicious.
Susan

July 26, 2024
Rated 5 out of 5 stars

Very yummy melt in the mouth fudge

Very yummy melt in the mouth fudge! Quick shipping too! Very pleased with the purchase and shall be trying other flavours!

July 10, 2024
Remarkable Sweet Shop logo

Reply from Remarkable Sweet Shop

Thank you for your feedback! We love our fudge too :-) Be sure to look out for our fudge flavours of the month!! We have a new limited edition one each month :-)

Rated 5 out of 5 stars

Fast delivery

Fast delivery, amazing sweets!

July 12, 2024
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Reply from Remarkable Sweet Shop

Thank you for your feedback! We appreciate it and look forward to your next order :-)

Rated 5 out of 5 stars

SO TASTY ZOMG

July 6, 2024
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Reply from Remarkable Sweet Shop

Hi Donnelle, yes!! ZOMG indeed!! :-) Would love to know what you had that you loved so much!

Rated 5 out of 5 stars

Great array of products

Good communication, parcel arrived promptly

July 15, 2024
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Reply from Remarkable Sweet Shop

Hi Fritha,
Thank you for the feedback! We look forward to your next order :-)

Rated 3 out of 5 stars

Brought the 50$ fudge box

Brought the 50$ fudge box, size is very small for the price

May 10, 2024
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Reply from Remarkable Sweet Shop

Hi George,

Thank you for your feedback. I apologize that your experience did not meet your expectations. I have shared your comments with the appropriate department to address your concerns. Our Ultimate Box is designed as a tasting selection to showcase the variety of wonderful flavors we offer more frequently. If you had further enquiries please don't hesitate to email us at admin@rss.co.nz

Rated 5 out of 5 stars

Great range, service & unique sweet treats

Had a birthday voucher to spend so went shopping on the website. So many yummy things I was spoiled for choice. Awesome to have access to some sweets and treats that I have not had since I was a kid. Very highly recommend going to a walk down a nostalgic sweets street.

June 3, 2024
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Reply from Remarkable Sweet Shop

Hi Phil,

Thank you for your feedback!! We absolutely love to hear stories like these of bringing back childhood memories of certain sweets and treats! :-) Hope that you had the happiest of birthdays and we look forward to your next order with us!

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