Remarkable Sweet Shop Reviews 

349
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the amazing range of unique products, especially the delicious fudge and other sweets. Many people found the items to be of excellent quality, with a wide selection of flavors that were fresh and tasty. Reviewers frequently describe the treats as incredible and a pleasure to enjoy, often highlighting specific favorites. People also frequently commend the staff for being friendly, helpful, and welcoming, noting their great attitude and generosity. The service is often described as phenomenal, with easy ordering processes and thoughtful packaging. Many consumers appreciate the overall excellent experience, from placing orders to receiving well-presented goods.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers praising the delicious taste and wide variety... See more

Staff

Consumers find staff to be positive, with many reviewers describing them as super nice, extremely generous,... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the incredible and delicious handmade... See more

Service

Reviewers mention positive feedback about service, with many describing it as phenomenal and very good.... See more

Order

People report positive experiences with their orders, often highlighting the ease of the ordering process and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lynette and Yurina at the airport location were amazing and super helpful and kind, loved their energy and enthusiasm. The sweet store had an amazing range of products and delicious fudge. Highly reco... See more

Company replied

Rated 5 out of 5 stars

A beautiful little shop and it was filled with amazing items that I had never seen before and they had an amazing variety of brands and products that were really unique and it was a life changing expe... See more

Company replied

Rated 5 out of 5 stars

I bought a selection of individual fudge flavours. All were delicious. I have also purchased two selection boxes for friends for Christmas. A great product.

Company replied

Rated 5 out of 5 stars

Speedy acknowledgement of order and details of processing of order. Extra speedy of despatch of order and again explanation of courier pick up and nec minute my goods had arrived. Fastest delivery... See more


Company details

  1. Candy Store

Written by the company

A retail confectionery experience with destination traditional sweet shops, online shopping and wholesale division, presenting an extensive international product range and a vast array of scrumptious homemade fudge.


Contact info

4.8

Excellent

TrustScore 5 out of 5

349 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

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4.8

All reviews

(349)

63 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Actually really disappointed on how…

Actually really disappointed on how this order took to get shipped. I understand that your busy at this time of year but I got a ph call to talk re the product which I appreciated and she said it would be sent on Friday that afternoon. You only just gotten the delivery driver to pick up late Monday afternoon which means I won't get it in time for Christmas.

December 23, 2024
Rated 5 out of 5 stars

Best customer service

The warehouse team accidentally got my order wrong (5 individually sweets rather than 5 packs!) but one phone call and it was immediately corrected and replacement order dispatched. So happy with both the product and the customer service. Thanks guys, it still got to me in time for Xmas.

December 23, 2024
Rated 5 out of 5 stars

Super-cool

Fast efficient communication (with regards to problem with the order - one product wasn't available). Then acted on info quickly, no unnecessary mucking around, items went on the courier the next day and were delivered the day after that. Really really good.

I think another cool thing was the free delivery on orders over $100. It meant that I did add on a couple of items but I have no regrets about that.

December 18, 2024
Rated 5 out of 5 stars

Amazing selection

Amazing selection, good pricing and fast, well packed shipping. If you've not tried their products, I strongly suggest you should!

November 21, 2024
Rated 5 out of 5 stars

Mastiff loves lollies! Who knew?

A niece was in Queenstown and bought my wife a packet of spearmint leaves. I love them too and was sneaking the odd one when caught! So I quietly went online and ordered several more packets, as well as licorices and milk bottles. We were thrilled when they quickly arrived and so was our 65kg mastiff who pinched and ate the lot!

October 11, 2024

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