Renaissancejewel Reviews 689

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 675 reviews, reviewers overwhelmingly had a great experience with this company. Customers are consistently thrilled with the quality of the products, often finding them to be even more beautiful in person than expected, with exceptional sparkle and high-end appearance. The ordering process is frequently praised for its ease, and many appreciate the ability to track their order's progress, including photo updates, throughout the creation process. Reviewers also highlight the excellent customer service, noting prompt responses and helpful assistance, especially when customizing orders or needing items by a specific date. The delivery service is generally fast and efficient, with products arriving well-packaged and often earlier than anticipated. However, some customers experienced issues with delivery, including delayed packages or problems with receiving their order. A few people also noted that the actual product design, particularly the metal thickness, was more delicate than depicted online, and some received incorrect engravings or had diamonds fall off shortly after purchase.

What people talk about most

Product

Customers consistently note positive experiences with product, expressing satisfaction with the quality,... See more

Quality

Users describe positive interactions with quality, consistently praising the high craftsmanship and overall... See more

Order

People report positive experiences with order, praising the ease of ordering and the quality of service. Many... See more

Customer service

Consumers find customer service to be exceptional, with many reviewers highlighting the staff's friendliness,... See more

Delivery service

Customers generally report positive experiences with delivery service, frequently highlighting fast shipping... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My purchases from Rennaisance Jewels were the best purchases I have made in a while. I purchased a 1.5ct and 3ct pendant and am so glad I did! My wife loves them My initial purchase of the 1.5ct pe... See more

Rated 5 out of 5 stars

It's our 40th wedding anniversary next month. I am surprising my wife with a new engagement ring. I've been looking for a while. Renaissance jewel put together a beautiful ring at a very fair price. G... See more

Rated 5 out of 5 stars

Extremely happy with this purchase. I ordered 6 carat total weight lab diamond studs (3ct each) and they exceeded my expectations. The diamonds are D color, VVS2 clarity, and the sparkle and overa... See more

Rated 5 out of 5 stars

The earrings were made, and shipped very quickly. I had some confusion and was able to speak with someone over the phone to answer the specific questions I had. The 925 is stamped in tiniest let... See more


Company details


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

689 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 73% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(689)

689 reviews in the last 12 months

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Rated 5 out of 5 stars

Diamond pendant necklace = perfection! ❤️

Absolutely in love with my 3.08 ctw lab grown diamond pendant. The entire process from the time I ordered until I received my necklace was seamless! I was kept alert of the process and I will definitely do business with Renaissance again! The quality was beyond my expectations.

May 30, 2026
Unprompted review
Rated 5 out of 5 stars

Renaissance Jewel is my new go to for…

Renaissance Jewel is my new go to for Christmas for my daughter and two daughters-in-law. I ordered the 1/2 carat round diamond stud earrings for one of my daughters-in-law for Christmas and it was a major hit. They were bigger than expected and the appraisal which was included made me look like a big spender! I definitely scored points! Since then I’ve recommended Renaissance Jewel to my family and friends!

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

High Quality and Stunning

I’ve ordered from Renaissance Jewel multiple times and always have had a fantastic experience. The quality is amazing, very sleek display box, and I love having the details of each piece I order on the certificate card they include. Renaissance is my go-to for all jewelry and diamonds, and their products also make excellent, high-quality gifts. I have recommended to multiple friends and family and will continue doing so.

May 10, 2026
Unprompted review
Rated 5 out of 5 stars

The process of ordering jewelry.

The process of ordering jewelry on online makes me nervous but at Renaissance Jewel they made it easy and comfortable my girlfriend loved her ring will definitely be ordering more from here. Thank you for the constant updates.

May 15, 2026
Unprompted review
Rated 1 out of 5 stars

TERRIBLE EXPERIENCE WITH THIS SHADDY…

TERRIBLE EXPERIENCE WITH THIS SHADDY COMPANY. Package required a signature and it was delivered while I was on vacation and the signature was forged by the FedEX driver and package was left outside of my home in an unsecured location. 3 days latter after I got back the package weas nowhere to be found and now this shaddy company nor FEDEX wants to take responsibility. I WILL FILE A CLAIM WITH MY CREDIT CARD TODAY ALMOST A MONTH AFTER PURCHASE. STAY AWAY FROM THIS COMPANY.

May 15, 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful craftsmanship

Renaissance had a great selection of jewelry to choose from. The toughest part was deciding what to order my wife for Mother’s Day. The heart shaped diamond earrings were what I decided to go with. Ordering was easy and delivery quick. Once they arrived I was pleased with the gems clarity and the construction of the product. My wife loved them! 5 🌟

May 13, 2026
Unprompted review
Rated 2 out of 5 stars

Originally was sent wrong order so it…

Originally was sent wrong order so it messed up my proposal I had planned and then received no credit but was supposed to receive an upgraded diamond due to mistake but appraisal was less. Took 4 weeks to receive correct ring. Not a good experience. I will say the ring does look beautiful but the mistakes and time it took to fix were definite disqualifies for a good review.

May 13, 2026
Unprompted review
Rated 5 out of 5 stars

My experience with Renaissance Jewel…

My experience with Renaissance Jewel was a 10/10 from start to finish. The entire process was seamless—my order was crafted beautifully, handled with care, and shipped out incredibly fast. The quality of the diamond is exceptional; it’s a stunning D-color, VS1 emerald cut with a perfect length-to-width ratio, completely eye-clean and brilliant. I highly recommend them for their craftsmanship and top-tier service!

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional beauty

Exceptional beauty. My youngest granddaughter will love these. I buy diamond stud earrings for all my granddaughters, hoping they will remember their grampa whenever they wear them. Thank you Renaissance Jewel.

May 27, 2026
Unprompted review

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