avoid this scam company at all costs, they charged me 200 euros for the car rental but then the rental company didn't give me the car because "they couldn't accept my dutch bank card" and the website... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
After having paid the car rent at rentalcars.com, the local car rental firm in Bucharest refused the rental claiming that a normal Mastercard, issued by Cembra moneybank, Switzerld, is not a credit ca... See more
Rentalcars.com takes your booking but offers no real support when things go wrong. They refused to take any responsibility for an unreasonable €300 charge from their partner Goldcar. Not a trusted par... See more
Avoid this company, they are scammers. Car rental in Spain. I went to pick up the car with all required documents but was denied as I did not bring a photocopy of a electricity bill. Never heard of. I... See more
Company details
Information provided by various external sources
Find the best rental prices on luxury, economy, and family rental cars with FREE amendments in over 60,000 locations worldwide, reserve online today!
Contact info
03103, Manchester, United States
- renalcars.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Defective car, Rentalcars does not take responsibility
I will never use Rentalcars again and recommend any sensible consumer to stay away. I booked a car in Greece through Rentalcars. The car was drivable but had numerous serious defects, that affected the experience massively. During the rental, Rentalcars customer service was unwilling to help, claiming that I should wait until after the rental to file a claim. I did that, with proof (photos and videos) of all problems. Rentalcars response was to acknowledge the problems, but the only compensation I was offered, ridiculously and outrageously, was an unknown(!) discount on future rentals! They couldn't even specify the amount or percentage of discount! What a disgrace.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








