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Rated 1 out of 5 stars

avoid this scam company at all costs, they charged me 200 euros for the car rental but then the rental company didn't give me the car because "they couldn't accept my dutch bank card" and the website... See more

Rated 1 out of 5 stars

After having paid the car rent at rentalcars.com, the local car rental firm in Bucharest refused the rental claiming that a normal Mastercard, issued by Cembra moneybank, Switzerld, is not a credit ca... See more

Rated 1 out of 5 stars

Rentalcars.com takes your booking but offers no real support when things go wrong. They refused to take any responsibility for an unreasonable €300 charge from their partner Goldcar. Not a trusted par... See more

Rated 1 out of 5 stars

Avoid this company, they are scammers. Car rental in Spain. I went to pick up the car with all required documents but was denied as I did not bring a photocopy of a electricity bill. Never heard of. I... See more

Company details

  1. Car Rental Agency
  2. Car Leasing Service

Information provided by various external sources

Find the best rental prices on luxury, economy, and family rental cars with FREE amendments in over 60,000 locations worldwide, reserve online today!


Contact info

1.3

Bad

TrustScore 1.5 out of 5

56 reviews

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1.3

All reviews

(56)

8 reviews in the last 12 months

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Rated 1 out of 5 stars

Defective car, Rentalcars does not take responsibility

I will never use Rentalcars again and recommend any sensible consumer to stay away. I booked a car in Greece through Rentalcars. The car was drivable but had numerous serious defects, that affected the experience massively. During the rental, Rentalcars customer service was unwilling to help, claiming that I should wait until after the rental to file a claim. I did that, with proof (photos and videos) of all problems. Rentalcars response was to acknowledge the problems, but the only compensation I was offered, ridiculously and outrageously, was an unknown(!) discount on future rentals! They couldn't even specify the amount or percentage of discount! What a disgrace.

August 6, 2022
Unprompted review
Show reviews in all languages. (56 reviews)

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