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See what reviewers are saying

Rated 1 out of 5 stars

Materials were order a week before Christmas, with less than three months on the shelf life. No advice was given to me as a non-trade as to the need to use the product before the expiration dat... See more

Company replied

Rated 5 out of 5 stars

From the minute I called with a coloured render requirement I was dealt with swiftly by Kevin who checked stock, called me back within a very reasonable time scale and then despatched my order promptl... See more

Company replied

Rated 5 out of 5 stars

The right product at a good price with a responsive and pleasant help line. Delivery was made as estimated and the driver was polite, courteous and helpful as well as very skilled with use of his for... See more

Company replied

Rated 5 out of 5 stars

Incredible company, beyond all expectations for service. Placed a pallet order online at 18.45 and the goods were delivered at 16.00 the next day ! The price was the cheapest by some margin too. I wo... See more

Company replied

Company details

  1. Building Materials Supplier

Written by the company

Discover the Renders Direct difference, your premier online destination for top-quality external wall renders, render accessories, and a comprehensive selection of external wall insulation system components. We offer an extensive product range from leading manufacturers, including innovative one coat rendering solutions that streamline application processes. Our offerings feature premier brands such as K-Rend, Parex, Ecorend, and notably, Weber Render, known for its durability and exceptional finish. At Renders Direct, we're dedicated to transforming your construction projects with superior finishes and innovative products like Weber render, which sets the standard for quality and ease of use in the industry. Whether you're looking for traditional renders or the latest in one coat rendering technology, our extensive catalog is designed to meet all your needs under one roof. Our commitment extends beyond just products. We pride ourselves on providing expert advice, dependable nationwide delivery with our own fleet, and a hassle-free customer experience. Our team of technical experts brings years of experience to support you every step of the way, ensuring you receive the best possible service tailored to your unique requirements. We measure our success through the genuine feedback we receive via phone, email, and our TrustPilot reviews. Visit www.rendersdirect.co.uk for all your rendering needs and join our community of satisfied customers. For personalized assistance, call us at 0300 303 5456 or email sales@rendersdirect.co.uk. Renders Direct is a proud member of the BMD Group, renowned for exceptional customer service as reflected in our high TrustPilot ratings across all our specialist sites including Builder Merchant Direct, The UFH Group, InsulationUK, and Screeds Direct. Explore our products and services today and see why thousands across the UK trust us for their renders, one coat rendering, and Weber render needs.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

144 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Customer Service!

Sales team at Renders Direct know their products and always have been helpful. Highly recommended!

August 13, 2024
Renders Direct logo

Reply from Renders Direct

Hello Amar,

Thank you for the fantastic 5-star review! We're delighted to hear that you had a great experience with our customer service and that our sales team was knowledgeable and helpful. Your recommendation means a lot to us, and we’re glad we could meet your expectations.

We appreciate your feedback and look forward to serving you again in the future.

Many thanks,

Renders Direct

Rated 5 out of 5 stars

Very helpful staff and simple buying…

Very helpful staff and simple buying /delivery.
All first class.

August 20, 2024
Renders Direct logo

Reply from Renders Direct

Hello Peter,

Thank you for the excellent 5-star review! We're thrilled to hear that you found our staff very helpful and that the buying and delivery process was simple and first class. Your satisfaction is our top priority, and it's wonderful to know we met your expectations.

We appreciate your feedback and look forward to serving you again in the future.

Many thanks,

Renders Direct

Rated 5 out of 5 stars

Arrived on time with no drama

Arrived on time with no drama

August 9, 2024
Renders Direct logo

Reply from Renders Direct

Hello Steven,

Thank you for the great 5-star review! We're pleased to hear that your order arrived on time and without any issues. A smooth, drama-free experience is exactly what we strive to provide, and it's wonderful to know we met your expectations.

We appreciate your feedback and are excited to serve you again.

Many thanks,

Renders Direct

Rated 5 out of 5 stars

Good price and reasonable delivery

Good price and reasonable delivery

July 30, 2024
Renders Direct logo

Reply from Renders Direct

Hello Steve,

Thank you for the great 5-star review! We're pleased to hear that you found our pricing to be competitive and the delivery process reasonable. Our goal is to provide excellent value and efficient service, and it's wonderful to know we met your expectations.

We appreciate your feedback and look forward to serving you again in the future.

Many thanks,

Renders Direct

Rated 5 out of 5 stars

Great service

Great service

July 8, 2024
Renders Direct logo

Reply from Renders Direct

Hello Martin,

Thank you for the fantastic 5-star review! We're delighted to hear that you found our service to be great. Providing excellent service is our top priority, and it's always rewarding to know we've met our customers' expectations.

We appreciate your feedback and look forward to continuing to serve you with the same high standards in the future.

Many thanks,

Renders Direct

Rated 5 out of 5 stars

Just a great experience

Just a great experience, very arrived a head of schedule, thank you

June 27, 2024
Renders Direct logo

Reply from Renders Direct

Hello Robert,

Thank you for the fantastic 5-star review! We're delighted to hear that your experience with us was great and that your delivery arrived ahead of schedule. Our team works diligently to ensure that each aspect of our service exceeds expectations, and it's rewarding to know we've succeeded.

We appreciate your gratitude and look forward to providing you with the same high-quality experience in the future.

Many thanks,

Renders Direct

Rated 5 out of 5 stars

Fast easy delivery would use again…

Fast easy delivery would use again thanks

June 27, 2024
Renders Direct logo

Reply from Renders Direct

Hello Michael,

Thank you for the excellent 5-star review! We're delighted to hear that you found our delivery fast and easy, and it’s great to know you would consider using our services again. Our team is committed to providing efficient and hassle-free experiences, and your feedback confirms that we’re achieving this goal.

We appreciate your positive comments and look forward to serving you again in the future.

Many thanks,

Renders Direct

Rated 5 out of 5 stars

Great product

Great product, delivered next day.

June 18, 2024
Renders Direct logo

Reply from Renders Direct

Hello Angela,

Thank you for the wonderful 5-star review! We're thrilled to hear that you were satisfied with the quality of our product and impressed by our next-day delivery service. Our team works hard to ensure that our customers receive their orders quickly and efficiently, and it's rewarding to know that we've met your expectations.

We appreciate your feedback and look forward to continuing to provide you with great products and prompt service in the future.

Many thanks,
Renders Direct

Rated 5 out of 5 stars

I was kept informed about the process…

I was kept informed about the process and delivery of my order. Deliver on time and put on my driveway. Very good service

June 16, 2024
Renders Direct logo

Reply from Renders Direct

Hello Ian,

Thank you for the excellent 5-star review! We're delighted to hear that you were kept well-informed about the process and delivery of your order. Ensuring that our customers receive their orders on time and with convenience is a top priority for us, and we're glad that our service met your expectations in these areas.

We appreciate your acknowledgment of our service as 'very good' and look forward to continuing to provide you with the same high level of service in the future.

Many thanks,
Renders Direct

Rated 3 out of 5 stars
Renders Direct logo

Reply from Renders Direct

Hello Andrew,

Thank you for your review and for sharing your concerns about the cost of our postage and packaging. We strive to maintain competitive pricing while ensuring that all items are securely packaged and delivered promptly. We understand that shipping costs can sometimes feel steep, and we continually work with our logistics partners to find ways to reduce these costs without compromising on the quality of service.

We appreciate your feedback as it helps us evaluate our pricing structure and strive to improve wherever possible. We hope to better meet your expectations in the future and ensure that your overall experience with us is positive.

Thank you for choosing us, and we look forward to serving you again.

Many thanks,
Renders Direct

Rated 5 out of 5 stars

Once again can not fault these guys

Once again can not fault these guys
Delivered with in 4 days of order
Great help over the phones and emails
Always recommend them to my fellow Builders

May 20, 2024
Renders Direct logo

Reply from Renders Direct

Hi Daniel,

Thank you for the fantastic 5-star review and for your continued support! We're delighted to hear that our service met your high standards with quick delivery and helpful interactions over phone and email. It’s our goal to consistently provide such positive experiences, and your recognition—especially as a repeat customer who recommends us to fellow builders—means a great deal to us.

We appreciate you taking the time to leave your feedback, and we look forward to continuing to serve you and your colleagues with the same dedication and quality.

Many thanks,
Renders Direct

Rated 5 out of 5 stars
Renders Direct logo

Reply from Renders Direct

Hi John,

Thank you for the 5 star review!

Its great to hear you were happy with the service provided from both our sales team and delivery team.

We appreciate you taking the time to leave your feedback, and if you have any render requirements in the future, please get in touch!

Many thanks,
Renders Direct

Rated 5 out of 5 stars

Cheapest online and nearly half the…

Cheapest online and nearly half the cost of my local merchant with fast delivery to my door 5*****

April 23, 2024
Renders Direct logo

Reply from Renders Direct

Hi Michael,

Thank you for the glowing 5-star review!

We're thrilled to hear that you found our prices to be competitive, and that our delivery service was both fast and convenient.

We look forward to continuing to provide you with great service and the best prices on any future requirements you may have.

Many thanks,
Renders Direct

Rated 5 out of 5 stars

You need companies you can trust in our industry and Renders Direct were certainly that

I ordered the goods I required and the order went smoothing and was delivered promptly and with no fuss

April 11, 2024
Renders Direct logo

Reply from Renders Direct

Hello Robert,

Thank you for the fantastic 5-star review!

We're thrilled to hear that you found Renders Direct to be a trustworthy partner. We strive to provide reliable and efficient service to all our customers, and your experience reaffirms our commitment to this goal.

We appreciate your confidence in us and look forward to continuing to serve you with the same high standards on any requirements you have in the future.

Many thanks,
Renders Direct

Rated 5 out of 5 stars

Everything arrived on time

Everything arrived on time and well packaged to prevent damage

April 8, 2024
Renders Direct logo

Reply from Renders Direct

Hi Chris,

Thank you for the 5-star review!

Its great to hear that everything arrived on time and in perfect condition, our team takes great care in packaging and shipping our products to prevent any damage during transit.

We appreciate your feedback and look forward to providing you with the same high level of service for any future requirements you may have.

Many thanks,
Renders Direct

Rated 5 out of 5 stars

Competitive prices

Competitive prices, good delivery service

April 2, 2024
Renders Direct logo

Reply from Renders Direct

Hi Tim,

Thank you for the 5-star review and for recognising our competitive prices and delivery service. We aim to provide our customers with value not just in our products but also in the efficiency and reliability of our delivery. It's rewarding to know we've met your expectations in these key areas.

We appreciate your feedback and look forward to serving you again on any future projects with the same commitment to quality and service.

Many thanks,
Renders Direct

Rated 5 out of 5 stars

Very easy to order and competitive…

Very easy to order and competitive price. Had to change my delivery date due to bad weather and the staff were extremely helpful in arranging a new date.

February 20, 2024
Renders Direct logo

Reply from Renders Direct

Hello Jacqueline,

Thank you for your 5-star review and for sharing your positive experience!

We're delighted to know that you found our ordering process easy and our prices competitive. It's equally pleasing to hear that our staff were able to assist you efficiently in rearranging your delivery date due to the weather conditions, we're glad we could accommodate your needs.

We appreciate your feedback and look forward to hopefully serving you again under sunnier skies!

Many thanks,
Renders Direct

Rated 5 out of 5 stars

Excellent service

Excellent, easy to talk to the guys over the phone, good prices and quick delivery.

January 26, 2024
Renders Direct logo

Reply from Renders Direct

Hello Richard,

Thank you for the 5-star review and for highlighting your positive experience!

We're delighted to hear that you found it easy to communicate with our team over the phone, and that you were pleased with our competitive prices and the quickness of our delivery. Providing an excellent customer experience is a top priority for us, and it's rewarding to know we've met your expectations.

We appreciate your feedback and look forward to serving you again with the same level of quality and efficiency!

Many thanks,
Renders Direct

Rated 5 out of 5 stars
Renders Direct logo

Reply from Renders Direct

Hi Jistin,

Thanks for the 5 stars! We strive to deliver great experiences, and we're glad to have hit the mark for you. Looking forward to serving you again.

Many thanks,
Renders Direct

Rated 5 out of 5 stars
Renders Direct logo

Reply from Renders Direct

Hi Peter,

Thank you for the 5 stars! We're glad we could get the materials to you quickly.

Your satisfaction is important to us, and we're happy to hear we met your needs. Looking forward to assisting you again soon.

Many thanks,
Renders Direct

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