My husband and I make about £70,000 a year together. We were trying to rent an £800 house. Easy peasy. Not only they kept harassing my husband for endless information, payslips over payslips (we are b... See more
Company replied
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My husband and I make about £70,000 a year together. We were trying to rent an £800 house. Easy peasy. Not only they kept harassing my husband for endless information, payslips over payslips (we are b... See more
Company replied
If the Lettings agency use this service. Run a Mile, Holding deposit Will not be stored by the company. Good luck getting it back. has taken 2 weeks too get anything Done. Nothing clearly explained wh... See more
Company replied
Here is an update Following on from my review I was contacted by staff from Rent4sure. They were genuinely keen to understand the issue and promised to put it right ASAP, this they did wi... See more
I highly recommend R4S for any Agent - all the team are reliable, efficient, professional and helpful. Any queries, they resolve with one easy telephone call. With everyone feeling the pinch right now... See more
Company replied
As one of the UK's leading suppliers to the lettings industry, we only deliver the highest quality tried and tested products and services.
United Kingdom
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Switched over to Rent4Sure last year and haven't looked back. They have been excellent, if you need any help they resolve it so much quicker than previous referencing companies we have used. Special message to Molly our account manager, who always checks in regularly to see we are happy with the service, and comes back to queries within minutes.

Reply from Rent4sure Ltd
Been using rent4sure since moving jobs 5 months ago and really impressed. Their checks are really thorough and the support you have during the process is spot on. Molly McGrath is my account manager and she is so helpful and so patience with all my requests. thank you Rent4sure.

Reply from Rent4sure Ltd
This is the first year that we have been using Rent4sure for our references, the whole team, are very helpful, and Grace our advisor, replies to any emails or telephone call straight away.
Thank you for all your help this year

Reply from Rent4sure Ltd
Was asked by letting agency to use rent4sure for referencing, it was a very simple process, had to call customer service to fix a mistake done by the agency and the lady on the phone was very helpful and everything was sorted quickly!

Reply from Rent4sure Ltd
Great service. Always contactable and responsive to any questions. Night and day difference to the previous company we used. Cameron and Matt have been particularly good.

Reply from Rent4sure Ltd
We have used Rent4Sure for years and have always been happy with their service. Their team are always helpful and friendly. Our account manager Grace is always on hand and a pleasure to deal with

Reply from Rent4sure Ltd
Since we moved to Rent4sure as our provider for refencing & credit checks some time ago we have been delightful with not only the overall service but the speed in which the reports come back. No complaints what-so-ever and we would thoroughly recommend them.

Reply from Rent4sure Ltd
So far all very efficient, references back with haste and very detailed. Zoe, Account Manager, has been fantastic and very pro-active. Regular contact to touch base. Top service so far.

Reply from Rent4sure Ltd
Very friendly customer service. Very helpful and the staff provides all information that is needed. Very well spoken.

Reply from Rent4sure Ltd
Very clear and I appreciated the time he took to explain everything in detail.

Reply from Rent4sure Ltd
This company have no idea what they are doing. Go to a proper agency. This place is a shambles.

Reply from Rent4sure Ltd
Terrible company. Entirely incompetent, slow, shambolic, unreliable, unethical and appalling. AVOID, AVOID, AVOID!

Reply from Rent4sure Ltd
Excellent service. Agent Mr. Chris Wesson was very polite and competent. He explained everything clearly and highly professionally. My appreciation. Thank you Chris. Well done.

Reply from Rent4sure Ltd
No complaints at all, agent was very helpful and listened to my needs

Reply from Rent4sure Ltd
very thorough references which provide exactly what you need to know about your prospective tenants.
excellent communication given at all times

Reply from Rent4sure Ltd
Zoe has been great to work with! Very professional, friendly and responsive!

Reply from Rent4sure Ltd
The team at Rent4Sure have been amazing since we started to use them over 3 years ago. The service is impeccable and my account manager Zoe is amazing looking after our account and deals with all our issues in a timely manner. Will definitely recommend for businesses and landlords.

Reply from Rent4sure Ltd
This company are pushing me to give a reference. The first communication i have recieved from them is marked as urgent, putting me under pressure to act immediately. Red flags all over the place as far as i am concerned, that is exactly the behavior I would expect from a scammer. Very wary about dealing with them.This is a scam or a very unprofessional approach

Reply from Rent4sure Ltd
I needed to take out Rent Protection for a client for the first time. As l had no knowledge about this before l had many many questions to ask about their Terms & Conditions. I contacted two well known providers & thirdly Rent4Sure where l spoke to Adele Stevens, with whom l felt the most comfortable and decided to go with Rent4sure purely because her wealth of knowledge of the Terms & conditions of the policy. Every question l asked she knew the answer straight away, she did not need to read the policy or ask anyone else what certain terms meant (like the other two providers had to do) and believe me l asked her the ins and outs of everything l did not understand and she very kindly and sympathetically explained things to me in simple terms and gave me scenarios which was a lot easier to understand.
I would highly recommend Rent4Sure to anyone looking to taking out Rent Protection. I certainly will be using the Company again.
Well done and thank you very much Adele for your excellent knowledge, customer service skills, patients and understanding. Havva S

Reply from Rent4sure Ltd
A great search platform, even when the prospective tenants are foreign nationals.
We have regular contact with Leigh-Anne Humm our account manager ensuring that we are happy with the service.

Reply from Rent4sure Ltd
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