RentalCover.com Reviews 21,269

The process was very smooth just need more aspects to contact someone if needed

Bought rental cover full coverage. Had an accident and I followed due process, and rental cover paid out quite efficiently. Thank you. I’ll use your service again

They do what they say, we had some damage to our rental and it was with the right documents no issue at all to claim it.
Very fast and no problem at all, they paid for our deposit loss.

Excellent experience, fast and straightforward reimbursement of the damage. I knew in advance which documents I would need.

it is a great service at a fair price :)

We hired a 8seater van. Excellent price but rental company insurance negated the savings. RentalCover’s policy was great. Saved us some money. Unfortunatel, we met an accident. The claim took us some time but was promptly dealt with. We were happy with the service. Everything was online and no human interaction. Claim & payment was handled efficiently and promptly. I am & will use this service in the future. Fully recommended.

Price compared to what rental companies charge.
Difficulty with navigation as SMS code and email code come in at same time and it was not enough obvious to me that a code was sent to email.

It's a littlebit annoying to send all the data they need, but once done everything goes automatically end the feedback comes quiet fast

I've (luckily) not had to make a claim yet, but for price and ease of booking it is amazing! I've used them many times now and definitely will again in future.

Worked like a charm. Its important to collect all the paperwork from the car rental company, once I got those (biggest hick up), the rental cover walked me through the process and reacted very quickly!

On 14 April 2026, my claim status was updated to “Processing” after I provided all the requested documents, including a detailed invoice and repair estimate as requested by the claims team.

Despite multiple follow-up emails sent to the claims team, I have received no direct response via email.

RentalCover replied to my review on Trustpilot the same day, however there has still been no actual update or progress on my claim.

As of today (12 May 2026), the claim remains unresolved with the status still showing “Processing”.

If I do not receive a proper response and resolution shortly, I will escalate this matter to the Financial Ombudsman Service due to the ongoing and unexplained delay in handling my claim.

The claim process was very fast, simple, and convenient. I completed the online claim form on April 25, and it was approved by April 28. Very efficient service and an excellent experience overall!

Everything worked well- they had a couple of questions about my car rental damage, the bill etc, but in the end they refunded everything.

Fast and clear overview, a good ration between cost and protection

I was actually quite impressed with this insurance service and so grateful to have purchased it. It was easy to make a claim and the response was so quick, I was able to make the payment to the rental company within a week of receiving the bill. Thank you so much for limiting the stress in my life over this unexpected incident.

Very easy to claim, following a scrape in a rental car. Was paid within 24hours. Great peace of mind

Ir was incredible experience because they help me understand what I need with my rental… I will do it again thanks

Haven't had to claim yet...touchwood! However, the process is super easy, the prices are extremely competitive, and the reviews from those who have claimed are great!

Submitted claim for rental car damage and was approved within 3 days, rental company paid within 5 days! Good price. Only wish they had a phone help line. Would recommend and use again.

Claiming is a fast and efficient online process. I had contracted the zero excess policy for a Camper rental trip where I'd made some small damages to the van. I did claim on a Sunday morning (attaching all required documents), was approved the same day and the money was reimbursed on Monday morning.