RentalCover.com Reviews 21,270

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 4,511 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the ease and speed of the claims process, often noting quick approvals and reimbursements within a few days, sometimes even hours. Many people appreciate the efficient service and the competitive pricing compared to rental car companies. However, some customers also mentioned that the claims process can require a lot of documentation. A few other people also felt that there were delays in claim resolution, with some experiencing a lack of communication or difficulty accessing their claim status online.

What people talk about most

Claim

Reviewers highlight positive aspects of claim. Customers report that the claim process is easy,... See more

Service

Clients share positive opinions on service, consistently praising its efficiency and ease of use. Many... See more

Payment

Customers had positive experiences with payment, highlighting the efficiency and speed of the process. Many... See more

Refund

Consumers generally express satisfaction with the refund process, often describing it as fast and... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers highlight the speed of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We used Rental Cover for our 1 week trip in Montenegro. We chose this online instead of the insurance provided by the rental company. Rental cover is more than 2 times cheaper. We had a few scratches... See more

Rated 5 out of 5 stars

I always buy car insurance for rental cars in Mexico and have never had to use it before. On this most recent trip, we hit a speed bump and scraped the front bumper. We were charged by the rental car... See more

Rated 5 out of 5 stars

I have the insurance built in my revolute package. Used it twice in the last 3-4 years, both times successfully. They do ask a lot of papers (scans), more than other insurances I used. But once everyt... See more

Rated 5 out of 5 stars

Easy to take out the full protection package before travelling to Mexico and hiring a car. Equally easy to submit a modest claim for a puncture repair that I couldn’t claim back from the hire car com... See more


Company details

  1. Insurance Agency
  2. Auto Insurance Agency

Written by the company

RentalCover.com provides complete protection for your rental vehicle, at a fraction of the cost charged by rental car companies. We offer much better car hire coverage with zero excess. Be fully covered with no exclusions unlike other waivers offered where a customer would usually need to pay significantly more to cover windscreen, keys, underbody, tires etc. Our claims are processed in 1-3 days plus we have a 100% free cancellation guarantee up until 24h before pick-up.

Don’t let rental car damage cost you thousands!

Written by the company

Get full bumper-to-bumper protection with $0 deductible for any rental car or car share or motorhome worldwide for $134 less† than Collision Damage Waiver at the rental desk.
RentalCover.com provides complete protection against theft and costly damage to your rental vehicle, at a significant savings to the rates charged by rental car companies. Get the peace of mind that comes from knowing that a small scrape won’t turn into thousands of dollars of repair costs and fees. We provide even more complete protection than the loss or collision damage waiver offered by leading rental car companies, at a fraction of the price.
Compatible with ANY rental car company WORLDWIDE!

50% cheaper than the insurance offered at the rental desk

If you find a cheaper policy just email us the quote and we will beat it.

If you find a cheaper policy just email us the quote and we will beat it.
We also have an unconditional return policy, you can modify, extend/reduce and cancel any policy before the trip commencement date and receive a full refund.

Contact info

4.8

Excellent

TrustScore 5 out of 5

21K reviews

5-star
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1-star

Replied to 98% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Claiming is a fast and efficient online…

Claiming is a fast and efficient online process. I had contracted the zero excess policy for a Camper rental trip where I'd made some small damages to the van. I did claim on a Sunday morning (attaching all required documents), was approved the same day and the money was reimbursed on Monday morning.

May 10, 2026
Unprompted review
Rated 5 out of 5 stars

This is one of the very few times in my…

This is one of the very few times in my life that I'm impressed. This company is 100% legitimate. My rental was hit while unattended in the parking lot. Just make sure you keep all of your rental agreements and all documentation. Filing is easy and straight forward.

You will not be disappointed. 100 % professional honest and 100 % recommended.

February 12, 2026
Unprompted review
Rated 1 out of 5 stars

A dishonest service

I used Rentalcover for supplemental insurance. Unfortunately, I discovered that for it to be valid, I had to purchase CSM insurance from the rental company, and after checking, I realized that this insurance covered the same things as Rentalcover.com. It's impossible to contact them to cancel. A scam.

May 2, 2026
Unprompted review
RentalCover.com logo

Reply from RentalCover.com

Hi Emmanuel,

Thanks for sharing your experience.

Coverage is determined by the specific terms of your policy. We’d like to review your case to ensure everything has been assessed correctly.

Please contact us via via our support form - https://rentalcover.com/help/about-your-cover/how-to-contact-us and include reference TP-7070665 so we can look into this in detail.

The RentalCover Team

Rated 5 out of 5 stars

A few days ago

A few days ago, I needed to submit a claim. The process was easy, and they approved my claim quickly. Very good service and experience.

May 5, 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely terrible

Absolutely terrible, you can't get a hold of anyone, there is no phone number, they leave you in the dark, and don't help you at all. I will never use them again, it's been a total disaster save yourself the aggravation the stress, and get the ensurance from Enterprise Rent-A-Car. This company is no help to you. Stay away I warn you stay away! Do not use them! Still waiting for a response. I have emailed the claims department every day: department and received nothing.

April 17, 2026
Unprompted review
RentalCover.com logo

Reply from RentalCover.com

Hi Anonymous,

Thanks for your message.

Your claim is currently under review. Timeframes can vary depending on the information required, and the Claims team will contact you if anything further is needed.

You can check the latest status by logging in to your XCover Account. If you need us to follow up, please contact us via our support form - https://rentalcover.com/help/about-your-cover/how-to-contact-us and include reference TP-7069828.

The RentalCover Team

Rated 5 out of 5 stars

Ideal experience

Been using their service for a while now, and a few days ago, I needed to submit a claim for the first time. The process was smooth and straightforward, and they approved my claim within two days. Ideal experience.

May 5, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I had a very positive experience with RentalCover. The claims process was easy, straightforward, and much smoother than I expected. I had purchased Full Protection, and when I needed to make a claim, the process was clear and simple to follow from start to finish.

Most importantly, my claim was processed successfully and I received 100% of the amount I claimed. I was very pleased with how efficient and hassle-free the whole experience was.

Based on my experience, I would happily recommend RentalCover to others looking for peace of mind when hiring a car.

May 7, 2026
Unprompted review
Rated 1 out of 5 stars

Communication was very poor

Communication was very poor. It took more than 2 months to get the partial amount. No response for any of my msg

March 5, 2026
Unprompted review
RentalCover.com logo

Reply from RentalCover.com

Hi Sagetha,

Thanks for your feedback.

We’d like to review this in detail and ensure it’s handled correctly. Please contact us via our support form - https://rentalcover.com/help/about-your-cover/how-to-contact-us and include reference TP-7067348 so we can locate your case and assist.

The RentalCover Team

Rated 5 out of 5 stars

We got a tire bubble while in Italy and…

We got a tire bubble while in Italy and incurred 200 euro cost for new tire, and an incremental 200 euro damage fee from Europcar rental company. I had purchased RentalCover instead of Europcar insurance and was glad to get fully reimbursed within 48 hours of filing the claim. I had anticipated a lengthy dispute but was amazed on how quickly and painless the online process was.

April 27, 2026
Unprompted review

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