RENT A ROOM Reviews 

125
TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

Went from London to Coventry to view their single room via booked appointment. On arrival to appointment , i was shown a wrong double room. Upon enquiry, i was told single room has gone over the weeke... See more

Rated 5 out of 5 stars

Absolutely fantastic rental company, second to none. Everything is efficient and quick and all online which make things so much easier than signing a million forms, ten times over. Carrie was fa... See more

Company replied

Rated 5 out of 5 stars

I found myself in a really bad position and needing a home quickly, I found Carrie at Rent a room and the experience from start to finish was amazing. I had a few financial issues, but carrie advised... See more

Rated 5 out of 5 stars

I had a really great experience renting my room through Rent Room! Everything was exactly as shown in the pictures – clean, comfortable, and just what I expected. A special shout-out to Carrie and And... See more

Company details

  1. Property Management Company

Written by the company

RENTAROOM a letting agency specialising in shared housing (House of Multiple Occupation - HMOs). We manage properties in Coventry, Nuneaton, Hinckley, Tamworth and Rugby.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

125 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 25% of negative reviews

Typically replies within 24 hours

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4.3

All reviews

(125)

30 reviews in the last 12 months

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Rated 5 out of 5 stars

Very good communication faster…

Very good communication faster response to any concerns, l do not have any issues getting in touch with them.

August 1, 2024
Unprompted review
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Reply from RENT A ROOM

Thanks Constantin - glad you've had a good experience and hope you enjoy your new home.

Rated 5 out of 5 stars

My experience with rentaroom has been…

My experience with rentaroom has been very helpful and supportive. The person that aas dealing with my search of a room to rent was a lady called Carrie, it didn't take long for her to get a room sorted for me. I also had very quick responses from Carrie when it came to me asking questions.

July 22, 2024
Unprompted review
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Reply from RENT A ROOM

Thanks Harry - glad you've had a good experience and hope you enjoy your new home.

Rated 5 out of 5 stars

Absolutely fantastic rental company

Absolutely fantastic rental company, second to none. Everything is efficient and quick and all online which make things so much easier than signing a million forms, ten times over.

Carrie was fantastic from the first time we met her to handing over the keys she was incredibly helpful and even helped facilitate a few things after we moved in when she could have just passed on to someone else.

Wouldn’t hesitate to recommend Rent a Room to anyone I know!!

June 26, 2024
Unprompted review
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Reply from RENT A ROOM

Thanks Gareth, glad you're happy with the service and hope you are happy in your new home :-)

Rated 5 out of 5 stars

My property manager was fantastic in…


My property manager was fantastic in expediting my rental process. She communicated clearly and coordinated everything smoothly, making the experience stress-free. Highly recommend her for anyone needing a reliable property manager. Thank you, Carrie!

June 11, 2024
Unprompted review
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Reply from RENT A ROOM

Thanks Jayant, glad you're happy with the service and happy in your new home :-)

Rated 5 out of 5 stars

Moving is a scary experience but I was…

Moving is a scary experience but I was supported throughout the entire process by Carrie. After initially accepting one room, that fell through and I was panicking. Carrie not only promised to sort me out, she found a better property for me to move into in my ideal location. I can't thank her enough for all of the support, she made the experience less scary and alone for me.

June 4, 2024
Unprompted review
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Reply from RENT A ROOM

Hi Jess, glad you're happy and we hope you enjoy living in your new home :-)

Rated 5 out of 5 stars

Kind and Polite

They are much helpful and supportive

May 31, 2024
Unprompted review
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Reply from RENT A ROOM

Hi Ganeshkumar, we're glad you've had a good experience and hope you are happy in your new home :-)

Rated 5 out of 5 stars

Service

I have put them in an extremely difficult situation, but they handled it perfectly, especially Gemma. Their professionalism made me realize my mistake. Highly recommended!

May 28, 2024
Unprompted review
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Reply from RENT A ROOM

Hi Reshma, glad we were able to work together to resolve the initial issues. Hope you are happy in your new home :-)

Rated 5 out of 5 stars

The letting agent reply very fast and…

The letting agent reply very fast and efficiently
Explains the renting process very clear

May 25, 2024
Unprompted review
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Reply from RENT A ROOM

Hi, we're glad you've had a good experience and hope you are happy in your new home :-)

Rated 5 out of 5 stars

Very smooth and pleasant

Very smooth and pleasant journey from viewing to moving.
Carrie is lovely and easy to talk to.
I felt no pressure while sorting everything out.

Carrie and rent a room are both competent and consistent.

April 19, 2024
Unprompted review
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Reply from RENT A ROOM

Hi, we're glad you've had a good experience and hope you are happy in your new home :-)

Rated 5 out of 5 stars

Good and fast process

Company provide good and fast service, the staff are very helpful, with in a week all the paperwork procedures completed.

April 29, 2024
Unprompted review
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Reply from RENT A ROOM

Hi, we're glad you've had a good experience and hope you are happy in your new home :-)

Rated 5 out of 5 stars

Good

Good, lovely and satisfying

April 19, 2024
Unprompted review
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Reply from RENT A ROOM

Hi Bagolun, we're glad you're happy and hope you enjoy your new home :-)

Rated 5 out of 5 stars

Fast efficient and friendly

Extra advice and help to make my move in easy and trouble free.
Very helpful team at nuneaton branch very greatly appreciate all their support. Even after I moved in.

April 5, 2024
Unprompted review
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Reply from RENT A ROOM

Hi Shakeel, we're glad you're happy and hope you enjoy your new home :-)

Rated 5 out of 5 stars

Housing accommodation

I would like to express my gratitude for the help and assistance which renta room gave. They helped me find a place near to my work, they helped me through all the paperwork and kept me informed every day. Within a week they had found a suitable place for me. Which I am very happy with. I would like to thank all the staff at the nuneaton office, especially Carrie who helped me through all the stages.

March 19, 2024
Unprompted review
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Reply from RENT A ROOM

Hi Ronford, glad you've had a good experience. Hope you enjoy living at the property.

Rated 5 out of 5 stars

Fast, Easy and Professional

This is my first time renting in the UK, I just moved here on 1st March from Ireland. Carrie made everything extremely easy and fast from the viewing, application process to moving in.

The communication and professionalism were brillient and everything is absolutely ideal.

March 16, 2024
Unprompted review
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Reply from RENT A ROOM

Hi Matthew, glad you've had a good experience. Hope you enjoy living at the property.

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ 5 star customer service!

What a great company with a fab team!! You guys have made one of the toughest times in my life, that little bit easier. Andy,Carrie and Gemma have all been brilliant, always at the end of the phone or email, even having out of hours assistance for emergencies, is such 5 star service. The easy to use app to report any issues in your accommodation, is also amazing customer service. Keep up the amazing work you all do!

February 29, 2024
Unprompted review
RENT A ROOM logo

Reply from RENT A ROOM

Hi Mark, glad you've had a great experience with us. Wishing you all the best in your new home!

Rated 5 out of 5 stars

Great letting experience

The letting process from beginning to end was fast and seamless. Carrie was really great help too and my partner was able to move into his ensuite room just in time. In one word, it was a wonderful experience.

February 13, 2024
Unprompted review
Rated 5 out of 5 stars

My name is lee and I have currently…

My name is lee and I have currently just moved into a room with rentaroom. Their site was really easy to use and the staff are super responsive! I was homeless living on the streets and Carrie an Andy who dealt with me was so helpful and understanding and the turn around for me moving into the room was so quick! I’m so greatful for them two helping me out!
Highly recommended 5*****

February 14, 2024
Unprompted review

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