Rent A Sauna Reviews 

213
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 88 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional installation process, noting that the staff is friendly, efficient, and quick to set up the equipment within a short time. People also love the product itself, sharing how simple it is to use and how relaxing the features are for their daily wellness routines. Some reviewers were not happy with communication issues and delivery delays that extended wait times significantly beyond the original timeframe. A few customers also noted concerns regarding product quality or unexpected setbacks during the ordering process that made the experience frustrating.

What people talk about most

Product

People report positive experiences with product, expressing overwhelming satisfaction regarding the quality,... See more

Service

Reviewers highlight positive aspects of service, praising the exceptional communication, transparency, and... See more

Staff

Users describe positive interactions with staff, praising the team for being consistently friendly,... See more

User experience

Consumers find user experience to be exceptionally positive, consistently praising the seamless delivery and... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting that the entire process from order to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Highly recommend! We’ve been renting this sauna long-term on a weekly basis and absolutely love it. The guys who installed it were awesome — super friendly, quick, and made the whole... See more

Rated 5 out of 5 stars

We are very happy with our one person sauna from Nook Saunas!! The customer services excellent and the delivery and set up was very quick and efficient. Even though our delivery time was a little... See more

Rated 5 out of 5 stars

I picked Nook Saunas because of the option to Rent before you buy, and for the free delivery and installation. The team have fantastic communication, texting us on the way when they were within half a... See more

Rated 5 out of 5 stars

This was a really easy seamless process from booking with nook to instalment at home. My partner has a bad back and it was recommended we try an infrared sauna consistantly with recovery. We have ren... See more


Company details

  1. Sauna

Written by the company

Infrared home saunas from only $59 a week. Rent from just 1 month! Free delivery and installation. No hidden fees. Love it and don't want to give it back? Option to buy after renting.


Contact info

4.8

Excellent

TrustScore 5 out of 5

213 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(213)

81 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Everything about the process of renting…

Everything about the process of renting a sauna was easy - from the inquiry right through to the installation I had regular updates, friendly team members and awesome customer service. The sauna is amazing, our whole family loves it and the fact that you can rent one before committing to buying one is so helpful! If you’re on the fence - do it!! You won’t regret it!

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

Cannot recommend enough !

Cannot recommend enough , from first contact to delivery Nook Saunas has been amazing and so easy to deal with. There communication and delivery is excellent all set up for you in about 45 minutes. Our whole family are using the sauna and we all love it, the convenience of having at home is great.

January 20, 2026
Unprompted review
Rated 5 out of 5 stars

Love love love this infrared sauna

Love love love this infrared sauna! Have used it regularly to further enhance health benefits! The whole process from email queries to installation was easy and the whole team were professional and helpful.

January 29, 2026
Unprompted review
Rated 5 out of 5 stars

We absolutely love our new sauna !!

We have just began renting the 2 person elite sauna . From the get go emailing this company , the customer service has been on point . I received communication straight away through the whole process . They answered all my questions thoroughly , promptly and with knowledge and it never seemed a bother. The technicians for the install were professional , friendly , fast and answered all questions and we had . Having the sauna in our home is the best investment we have made for our health :) I’m so glad we went through nook saunas it’s been an absolute pleasure !

January 29, 2026
Unprompted review
Rated 5 out of 5 stars

Seamless process

This was a really easy seamless process from booking with nook to instalment at home. My partner has a bad back and it was recommended we try an infrared sauna consistantly with recovery.
We have rented a two person sauna for the month. Its a luxury to have at home. We are thoroughly enjoying it. Thank you to your friendly team, Carolin, Àine, Kaitlyn and Ben

January 7, 2026
Unprompted review
Rated 5 out of 5 stars

Really happy with my nook sauna so far

I have had my sauna now for about a month and we love it! Decided to start really detoxing this year and an infrared sauna was at the top of the list. Love that I can rent it first to make sure it won’t be a fad that I’m going to use for 5 minutes and then it will just sit idle but I’m really loving the benefits so far. Highly recommend nook saunas. Very pleasant to deal with

December 17, 2025
Unprompted review
Rated 5 out of 5 stars

Nook Lives up to the Hype!

Today, we had our sauna installed and it was a fantastic experience! Both Will and Ben arrived on time and were very professional. They made sure that our sauna was setup the way we wanted it and gave us a run through of how it worked. A big thank you to Clare for scheduling the delivery and Nook for creating such a streamlined process that delivered us a quality product. We were not disappointed and this is one of the reasons why we chose Nook over everyone else! Would highly recommend!

January 5, 2026
Unprompted review
Rated 5 out of 5 stars

The process was effortless



⭐️⭐️⭐️⭐️⭐️
From the very first email, Caroline was wonderful to deal with—she replied quickly, clearly, and made the whole process effortless.
Delivery and installation were seamless. The staff who came to our home were professional, friendly, and extremely helpful, taking the time to mount everything properly and make sure we were comfortable using it before they left
Honestly the best Xmas I’ve given my young adult children

January 2, 2026
Unprompted review
Rated 5 out of 5 stars

Bliss! Relaxation and wind down.

I picked Nook Saunas because of the option to Rent before you buy, and for the free delivery and installation. The team have fantastic communication, texting us on the way when they were within half an hour away. Set up was all done within the hour. Instructions are very easy to follow and I adore using my sauna! Having blue tooth to be able to play my relaxing music while in the sauna definitely helps me wind down at the end of the day. I can feel my muscles start to relax once they soak up the heat. Cannot fault anything so far. I definitely think I’ll be extending the contract and also purchasing at the end.

December 9, 2025
Unprompted review
Rated 5 out of 5 stars

Game changer!!!

Everything about Rent A Sauna has been and is still an absolute game changer. From placing the initial order to it being delivered on time to the minute and done in a professional manner. Absolutely brilliant service.

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

Nook saunas are the best company that I…

Nook saunas are the best company that I have ever rented a sauna from.

The communication and delivery of the sauna was very professional.

The sauna has been a massive health benefit to my family and I. Even help my 10 year olds health increase.

Theses saunas are great value and at a fraction the price of other places that I have rent through.

I would highly recommend Nook Saunas to anyone who is looking for a high quality product for a fraction of the price of other saunas.

November 18, 2025
Unprompted review
Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Highly recommend!

⭐️⭐️⭐️⭐️⭐️ Highly recommend!

We’ve been renting this sauna long-term on a weekly basis and absolutely love it. The guys who installed it were awesome — super friendly, quick, and made the whole process so easy. The sauna itself is really simple to use and has been amazing for relaxation and recovery.

We’re definitely looking to buy one once our rental period is over. Couldn’t be happier!

November 10, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend!!

Highly recommend this product and company. Super customer service, easy delivery and set up, the sauna itself is amazing quality. My family are obsessed and are making it part of our weekly wellness routine!

November 17, 2025
Unprompted review
Rated 5 out of 5 stars

I’m very happy with my sauna rental…

I’m very happy with my sauna rental experience. I’ve been wanting to hire one for a while and found Rent A Sauna on a google search. Everything from organizing the sauna, installation and after installation communication has been truly amazing. I highly recommend this company.

November 3, 2025
Unprompted review

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