Renthia Reviews 177

TrustScore 2.5 out of 5

2.4

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Rated 2 out of 5 stars

@renthia Is the company still functional ? Have not heard from them for long, no reply in mail, not in messages. Applied for renting apartment, it staying in " Application Review" stage for long with... See more

Rated 5 out of 5 stars

Since many days iam searching for rental room and Renthia is very good to provide rent/lease services especially for long stays with reasonable deals...it will create a bridge between us to get the ac... See more

Rated 1 out of 5 stars

It is unacceptable to reduce any amount without showing proof which is invoice. You cannot reduce just emailing me and writing me this; Hej Erkan! Vi har mottagit städfakturan gälland... See more

Rated 1 out of 5 stars

Give notice almost 3 months before leaving the apartment. And the company confirmed that I don't have to pay the full month, then they send the invoice for the full month, again let them know about th... See more

Company details

  1. Real Estate Rental Agency

Information provided by various external sources

Renthia är en digital plattform som kopplar samman fastighetsägare, hyresvärdar, hyresgäster och visningsvärdar genom att automatisera allt inom långtidsuthyrning i andra hand. Sedan 2015 har Renthia hjälpt tusentals hyresvärdar och hyresgäster med att hyra och hyra ut bostad. Än idag fortsätter vi leverera kvalitet till våra kunder.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

177 reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Renthia has been my lifesaver for…

Renthia has been my lifesaver for looking an apartment in Stockholm.

It's hard living abroad and they made my transition really easy. You don't need to look to the other side, just visit the website Renthia.com, click the location and set the date. You don't need to visit the place because Renthia will always give a good standard home towards their customer. Just be sure though that's what you like since everything will be shown through pictures and video :)

December 8, 2020
Unprompted review
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Reply from Renthia

Hi Jay,

Thank you for taking your time to review us! We are glad that you have had a good experience with Renthia :).

Best regards,

Rated 5 out of 5 stars

Perfect place to rent an apartment in…

Perfect place to rent an apartment in Stockholm. Good prices and services.

December 7, 2020
Unprompted review
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Reply from Renthia

Hi David,

Thank you for taking your time to review us! We are glad that you have had a good experience with us at Renthia :).

Best regards,

Rated 5 out of 5 stars

Incredible

Incredible! It seemed so good to be true, I only truly believed it after settling in in my new place. In less than one day, I signed in, applied, got approved, and digitally signed the housing contract for the whole remainder of my sabbathical year. Everything ran much more quickly and smoothly than I could have ever wished or expected! Thank you!

November 5, 2020
Unprompted review
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Reply from Renthia

Hi Nuno,

Thank you for taking your time to review us. We are happy that you have had a good experience with Renthia. We strive to always be better and we are glad that you have had a smooth journey with us!

Best regards,

Rated 5 out of 5 stars

Great experience finding an apartment

My experience couldn't have been better thus far. I found several apartments that suited my needs, applied to two of them and just one day later I have a signed contract. The support team and the person who arranged my contract have been very quick resolving any question I had.

I still don't know how the move in process is, as my rent starts in a couple of weeks. I'll try to update this comment in due time.

UPDATE: the move in process was smooth and easy. Two days before I received the instructions in my inbox. I had no troubles getting the key and moving into the appartment. There were some (little) damages in the appartment, which I have reported. I have been told they won't charge me for these.
The space is just like in the pictures and I have all I might ever need.

Two negative notes: 1) the mattres is not so confortable. It is very thin and it's almost like sleeping over the wooden frame. 2) The balcony was covered in pieces of glass, which means the cleaning outside was not that thorough. This is an important issue, as I could have been harmed, but when I reported it along with the other damages this went unnoticed.

October 9, 2020
Unprompted review
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Reply from Renthia

Hi Samuel,

Thank you for taking your time to review us! We are happy that your like our service and will take your feedback stated at the bottom, to notify the owner in order to prevent that in the future :).

Best regards,

Rated 5 out of 5 stars

Nice hassele free booking

I came across Renthia a while ago and found few interesting and secure options with them. I would say, the process was hassele free and the team was very cooperative on supporting my needs on booking new apartment. I review is only on the my experience on booking an apartment

October 8, 2020
Unprompted review
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Reply from Renthia

Hi Rohit,

Thank you for taking your time to review us! We are glad that you have had a good experience with Renthia :).

Best regards,

Rated 5 out of 5 stars

Amazing experience! Would recommned 10/10

I've had a recent experience with Renthia who made sure that my reallocation from Macedonia to Stockholm was the smoothest experience one can hope to receive when moving to a foreign country, especially to one like Sweden and in particular Stockholm in which the housing hunt can turn into a nightmare. I cannot express how satisfied I am with how the entire process went from beginning to end. It literally took minutes, from the moment I submitted my application for one of the apartments they had listed, to the moment I got contacted by a representative of Renthia to walk me through the entire process. Needless to say, they were readily available and offered their support and answered all the questions I had relating to the application. I would also like to single out Markus, who made sure I had arrived and settled in the apartment soon after the arrival. Very thoughtful and much appreciated.
I recommended the agency to all of my colleagues, since there are lots of expats working for the company and I am sure many will come forward in the future and treat themselves with a really amazing experience.
Keep up the great job. I am sure the success will come knocking big at your door as it has already.

October 5, 2020
Unprompted review
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Reply from Renthia

Hi Ivana,

Thank you for taking your time to review us! We are happy that you have had a good experience with us and our service! :)

Best regards,

Rated 1 out of 5 stars

They sent me to a construction site instead of the apartment

At the website the apartment seemed nice and perfect, once I arrived and after a week I found out that the apartment was under construction, I have already spent a month since I moved in, were some days I have spent it with no water, others with construction workers inside my apartment, some other with no windows since they are changing them, they have not stop construction at the moment and no solution from Renthia has come after almost one month. I still get charge the same amount of rent for a construction site; it is important to mention that non of this was in the apartment site once I sign the contract.
So far I do not recommend it at all.

October 2, 2020
Unprompted review
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Reply from Renthia

Hi Leonardo,

We are sad to hear that you had this experience. Renthia is a service provider between owner and tenant and we have clarified this issue with the owner to prevent it from happening in the future.

Best regards,

Rated 5 out of 5 stars

Very efficient way of working and…

Very efficient way of working and trustworthy. You get all the needed information You need (photos and videos) and once approved (this does not take more than 1 day usually) you can sign the contract remotely, in no time. They also work during the weekend. 5 star from me.

September 27, 2020
Unprompted review
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Reply from Renthia

Hi Simona,

Thank you for your kind review. We strive to always be better and we are glad to hear that you have had a good experience :).

Best regards,

Rated 5 out of 5 stars

Highly Recommended

I am impressed with the online rental process and service level at Renthia. Everything was smooth and easy in terms of the contract signing and move in. Everything was as described in the apartment. The personnel at Renthia were also helpful and friendly. Can’t ask for anything more.

September 17, 2020
Unprompted review
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Reply from Renthia

Hi Raymond,
Thank you so much for taking your time to review us. We are very glad that you are happy with our service!

Best regards,

Rated 4 out of 5 stars

Move in was easy and simple

Move in was easy and simple, and apartment was as expected.
Renthia's response time is also good.
Sometimes I needed to follow up more than once before I am able to get an answer from the landlord through Renthia. Usually Renthia is fast to respond, but the landlord isn't always as fast.

July 29, 2020
Unprompted review
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Reply from Renthia

Hi Ali,

Thank you so much for taking your time to review us. We are glad that you are happy with our service!

Best regards,

Rated 1 out of 5 stars

Slow Application Process

I applied for an apartment via renthia, and 2 weeks later my application was still on the status "pending approval". There was no transparency why it is on pending approval for so long, even though the apartment was already available for rent. I cancelled the application now as nothing seemed to happen at all.

July 26, 2020
Unprompted review
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Reply from Renthia

Hi Maria and thank you for taking the time to review us. We are constantly working towards being better in all processes and we appreciate your feedback. On certain properties, depending on who is the owner, the application is sent to the owner for approval or for declining. In this case, you have been awaiting further approval from the owner, who has not taken any further action on your application. We will, however, take this into consideration for future use, making sure we keep the owners more engaged. Let us know if there is anything else on your mind.

Best regards,
Renthia

Rated 5 out of 5 stars

Trustworthy company and good services!

I moved into the apartment rented through Renthia just 3 weeks ago. Just want to share how smooth the whole process has gone so far.

Finding and signing a contract: I cannot believe how fast it was from submitting my interest to getting the contract step. If I am not mistaken, it took an hour top. After 20 minutes of registering my interest, I received a call from Renthia's representative and he talked through all my questions. Right after the call, he sent me the contract with all the information we agreed upon.

Moving in: As promised, I received the instructions 2 days before my move-in day. The apartment was exactly the same as in the Video Tour on the add. Everything is included in the apartment and tenants literally don't need to buy anything necessary for living.

Cleanliness of the apartment was great. My only minor complaint was the balcony being not so clean, maybe this is something they might pay attention to improve to become "perfect".

About contacting Renthia: My common expectation from all the service providers is to be able to get instant support via phone. However, Renthia doesn't have a phone support. Instead you can open a support ticket from their website. To be honest, I haven't had a problem contacting them since they are so quick to reply to the opened tickets.

My main issue with the apartment is with the internet. The centrally installed wifi network doesn't cover my apartment, so I am left with no access to the internet. I don't know how much Renthia can push the landlords to solve the problem quickly since they are being intermediary but I think they are doing a good job so far quickly forwarding my issues to the landlord.

Overall, I really recommend Renthia if you still have doubts about their services.

July 22, 2020
Unprompted review
Rated 4 out of 5 stars

It's better to show some movie or…

It's better to show some movie or pictures from corridor and elevator as well. I recently rented an apartment, but for using elevator it needs to go upstairs 1 floor, and the elevator is very old and small.

July 22, 2020
Unprompted review
Rated 5 out of 5 stars

Great service and felt safe and easy

Great service and it felt safe and easy. I got the response very fast from Renthia and from the landlord that they approved my application and my profile.
The contract was signed digitally and everything felt smooth and efficient. Marcus was very service minded and helped me with my questions and to fell more comfortable about their service.
Really recommend Renthia for apartment rental in Stockholm!

June 14, 2020
Unprompted review
Rated 1 out of 5 stars

Renthia illegitemitely deducted 3,000…

Renthia illegitemitely deducted 3,000 SEK from my deposit based on their allegation that the apartment was left dirty.
1. Before I left, I cleaned the apartment, fridge, bathroom etc.
2. During the inspection, they mentioned NOTHING about dirt, they didnt let me know that it could be an issue even the next day, that I should clean more when I would have time to mitigate.
3. Originally, everything was ok until 8 days later I received information about 3,000 SEK deduction.
4. I checked cleaning companies which do cleaning for 175-200 SEK per hour, so they must have hired probably affiliated cleaning company that charges much more. Be aware, there was no furniture to clean (the apartment was not furnished)!!! So 3,000 cleaning fee is very big.

I am following up on the case via both arn.se and konsumentverket as this is unacceptable. They are obviously cheating. The guy responds to me in a snarky manner, knowing that I cannot really negotiate. They are withholding the full deposit until we settle which may take some time.

BE CAREFUL ABOUT THEM!!! THEY ARE NOT NICE.
(this is the first negative comment I have ever given.)

April 23, 2020
Unprompted review
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Reply from Renthia

Hi Jan,

We are really sorry to see this comment and that you feel this way. We haven’t been able to reach a settlement as we have different opinions on professional cleaning and the state of which the next tenant can expect the property. We will be waiting to hear from you and hope to have good closure on your errand.

Best regards,

Rated 1 out of 5 stars

DON’T RENT FROM RENTHIA!!

DON’T RENT FROM RENTHIA!!! There are scammers. They took my deposit after claiming there were damages.

The pictures sent doesn’t show the severe damages they claim was done. It showed perhaps that additional cleaning was needed and minor repairs.

I requested for receipts that the supposed damages were done but I got a price list. How am I supposed to know that any repairs have been made?

March 26, 2020
Unprompted review
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Reply from Renthia

Hi, We are sorry that you feel this way. However we have shared an end inspection report, footage of the damages, as well as price list of fixing the damages. We understand you are feeling sad about not getting the deposit back but claiming that we have not replied and not provided you with pictures and prices for fixing the damages is not correct. Get back to us if you need further explanation.

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