I wanted a 5-seat SUV (2 in the first row and 3 in the second row), and Maile was super kind, professional, and did her very best to get me exactly what I wanted. She even showed me pictures of SUVs I... See more
Company replied
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I wanted a 5-seat SUV (2 in the first row and 3 in the second row), and Maile was super kind, professional, and did her very best to get me exactly what I wanted. She even showed me pictures of SUVs I... See more
Company replied
Work processing is extremely slow. I am waiting for a response, but I still haven't heard anything. Are you still reviewing the refund? It’s been almost two weeks.
Company replied
I had an issue regarding the credit card name used for my reservation, and the customer support was extremely helpful. They responded quickly via WhatsApp and clearly explained everything. The agen... See more
Company replied
We had a bad experience 2 years ago, so we had a coupon to use and the person who answered our questions this year and helped us to reserve a car and use our coupon was really helpful, fast in answeri... See more
Company replied
Welcome to RentingCarz – Your Trusted Car Rental Partner At RentingCarz, we make renting a car simple, affordable, and stress-free for travelers worldwide. Whether you're planning a weekend getaway, a business trip, or an international adventure, our platform connects you with the best car rental deals from over 50 trusted companies, including major brands like Avis, Hertz, Budget, Enterprise, Alamo, National, Dollar, Thrifty, Sixt, Localiza and Europcar, among many other major and reliable brands throughout the world. With a 4-star rating on Trustpilot from over 12,000 reviews, our customers love our competitive prices, clear booking process, and reliable service. They appreciate the ability to secure full coverage at affordable rates and the convenience of our platform for both local and one-way rentals. Rentingcarz, drive throughout the world for less!
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1100 Brickell Bay Drive, Suite 311081, Miami, FL 33231, Estados Unidos, 33130, Miami, FL, United States
Replied to 100% of negative reviews
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By far, this is the best car rental I have ever used. I recommend this to everyone the prices are unreal.

Reply from RentingCarz.com
The pickup address was wrong and lost 2 hours waiting to get other pickup address

Reply from RentingCarz.com
Thank you very much for all your support. I have been reserving my vehicles with Rentingcarz for years and have consistently received excellent service. When I need any changes, they are handled promptly and efficiently. I am very pleased with your service.

Reply from RentingCarz.com
I use Japanese. Translation is funny. So I have some difficulty to understand.

Reply from RentingCarz.com
Can't access and find out to my reservation data in the web service..

Reply from RentingCarz.com
The service that I had received was amazing, the page is really easy to use and I highly recommended and would definitely rent with this company again

Reply from RentingCarz.com
RentingCarz is probably okay if your rental goes without any problems, but if there is a problem, they’re eager to take more of your money. And, if there’s a serious problem, don’t expect any money back. I had a cancelled flight to JFK. The airline rebooked me on a flight to EWR. It wasn’t my fault, but RentingCarz charged me $300 to make the change. Then, after additional flight delays, I was going to be late to pick up my car. I contacted and was assured assured by RentingCarz and Budget (the provider) that my reservation would be valid if they had available cars. Well, I was told at the counter that they had plenty of cars, but they cancelled my reservation. At first, RentingCarz wanted me to just accept this loss. After pressing them, they want to give me a credit. I’m sure Budget refunded my reservation to RentingCarz because my credit is good for any provider. But a credit isn’t useful for me, especially since it is only valid for one year! I won’t use them again. Their customer service is only via chat. They are only interested in squeezing every last dollar from customers, regardless of the problems they face. Go with Trip.com or some other discounter. I should have know better than to trust a company that spells “cars” as “carz”! Edited to add that my original reservation was not entirely non-refundable and that flexibility with customers who have faced financial loss due to cancellations will make repeat customers.

Reply from RentingCarz.com
I used to think this kind of service is complicated; nevertheless, RentingCarz helped me handle it so easily.
Thanks!!!

Reply from RentingCarz.com
I have rented cars from this company never had a problem. Everything has been excellent

Reply from RentingCarz.com
Thank you for your kind response to my reservation inquiry and confirmation via live chat.

Reply from RentingCarz.com
It was really fast there was no line , staff was nice and the best part was the rice we got

Reply from RentingCarz.com

Reply from RentingCarz.com
I have used this company several times during the last 10 years with no issues at all!

Reply from RentingCarz.com
I had a truly frustrating experience with Rentingcarz.com and I strongly advise against using their service.
A reservation was made by mistake through their platform (a minor was browsing on my computer). I realized it immediately and canceled the booking within minutes. I contacted them right away, explained the situation, and yet they refused to refund the money, even though their own site showed “free cancellation” and the voucher they sent me contained no clear cancellation policy — just a link that led to an incomplete page.
This behavior is dishonest and shows a complete lack of customer care. The booking was canceled almost instantly and no service was ever used, yet they kept the full amount.
Customer service was also slow, unhelpful, and showed no willingness to resolve the issue.
If you value your money and peace of mind, avoid Rentingcarz.com. They are not trustworthy and do not stand behind their policies.

Reply from RentingCarz.com

Reply from RentingCarz.com
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