I wanted a 5-seat SUV (2 in the first row and 3 in the second row), and Maile was super kind, professional, and did her very best to get me exactly what I wanted. She even showed me pictures of SUVs I... See more
Company replied
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I wanted a 5-seat SUV (2 in the first row and 3 in the second row), and Maile was super kind, professional, and did her very best to get me exactly what I wanted. She even showed me pictures of SUVs I... See more
Company replied
Work processing is extremely slow. I am waiting for a response, but I still haven't heard anything. Are you still reviewing the refund? It’s been almost two weeks.
Company replied
I had an issue regarding the credit card name used for my reservation, and the customer support was extremely helpful. They responded quickly via WhatsApp and clearly explained everything. The agen... See more
Company replied
We had a bad experience 2 years ago, so we had a coupon to use and the person who answered our questions this year and helped us to reserve a car and use our coupon was really helpful, fast in answeri... See more
Company replied
Welcome to RentingCarz – Your Trusted Car Rental Partner At RentingCarz, we make renting a car simple, affordable, and stress-free for travelers worldwide. Whether you're planning a weekend getaway, a business trip, or an international adventure, our platform connects you with the best car rental deals from over 50 trusted companies, including major brands like Avis, Hertz, Budget, Enterprise, Alamo, National, Dollar, Thrifty, Sixt, Localiza and Europcar, among many other major and reliable brands throughout the world. With a 4-star rating on Trustpilot from over 12,000 reviews, our customers love our competitive prices, clear booking process, and reliable service. They appreciate the ability to secure full coverage at affordable rates and the convenience of our platform for both local and one-way rentals. Rentingcarz, drive throughout the world for less!
Written by the company

1100 Brickell Bay Drive, Suite 311081, Miami, FL 33231, Estados Unidos, 33130, Miami, FL, United States
Replied to 99% of negative reviews
Typically replies within 24 hours
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Reply from RentingCarz.com
Pesima atencion, no advierten q en Austria solo aceptan licencia de conduccion internacional y se quedan con el dinero.
LOs requisitos de licencia internacional y no colombiana no estan descritos

Reply from RentingCarz.com
Car was full of roaches. My grandkids were all over the place trying to keep away from them. Bad experience.

Reply from RentingCarz.com

Reply from RentingCarz.com
First RentingCarz is a legit service, their support is reactive and you can talk with them using a chat on their website. They have proper humans responding and they seem willing to work around any problem we may have. I give them a full point for that, although I did go through some staff responding me in a different language every now and then, or responding with generic answers. Most of the time they did fine.
BUT their website is a bit messy, we don't have a proper profile once logged in, the web pages loading often gets stuck, and the payment process is messy.
I had to try many times to pay because my card wouldn't get accepted, going through support chat several times to see what was going on. As suspected this was a problem from my bank and not rentingcarz. But even after paying with a different card that worked, it did take quite a bit of time and a couple of errors in between. So definitely not a smooth process at all. Several hours later, I finally got a confirmation number and with this number I can check the status of my reservation on the website.
Update end of July 2025 :
In the end I was able to rent the car as planned at the Budget rental agency in Paris airport, and everything went fine, so another point for that.
Update February 10th 2026 : Another (very) problematic point (I remove 2 here until I can prove it wasn't RentingCarz fault but Budget) is that my contact information (my postal address or email address) wasn't correctly transmitted to Budget (or saved by Budget, I can't say which one is at fault).
I got caught by an automatic radar for (slightly) speeding in Switzerland and the fine never reached me properly. I was able to realize I received it because I saw a payment in February 2026 on my bank account to Avis Rent-a-car 7 months after the rental period (which was in July 2025). I used the confirmation number to check the invoice on the website of Budget. It is only the payment of the charges due to the processing of my fine, not the fine itself which was supposed to reach me by postal mail but never did (the cost was 35 euros just for the processing charges by Budget which isn't cheap...)
From the Budget invoice and what they told me on phone, the reason seems to be that the address transmitted to them (or the one they erroneously kept) is an address in Panama to an entity called LatinCarz LLC (which is apparently the company behind RentingCarz) and not my address. So the swiss police probably sent the fine to Panama instead of my place...
I got aware of this 7 months later so hopefully I can pay the normal fare and not an increased fine... Both RentingCarz and Budget are supposedly working on it but I have contacted the Swiss police by myself for now...
Update February 12th 2026 : I contacted Swiss police myself and I was able to pay the fine at its normal price (they acknowledged the fact that I paid it late because of the rental service). In the meantime RentingCarz and Budget both opened a case about my problem and told me I should receive the fine soon (which doesn't matter anymore). I also got a discount for the next time I use RentingCarz. I will give back 1 star here so 3/5

Reply from RentingCarz.com

Reply from RentingCarz.com
I tried to book from Saturday to Monday. When clicked it changed the date without noticing

Reply from RentingCarz.com
What I liked about this company is that you're assisted by a real person, not a bot. They are friendly and also offer service in Spanish. I had a great experience with them. Thanks

Reply from RentingCarz.com
Compared with other companies, your cars offer much cheaper, so frankly speaking, my review shall be fixed when i return the car. So far looks very competitive price!

Reply from RentingCarz.com
I used many car rental apps in the past like Carwise and Avis and by far Rentingcarz has been much easier to navigate and much more affordable than the others. That's why I choose to give it a five star.

Reply from RentingCarz.com

Reply from RentingCarz.com
I enjoyed using the clean vehicle at a reasonable price. The explanation was good and the prompt response was good.

Reply from RentingCarz.com
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