RentingCarz.com Reviews 13,248

TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

I wanted a 5-seat SUV (2 in the first row and 3 in the second row), and Maile was super kind, professional, and did her very best to get me exactly what I wanted. She even showed me pictures of SUVs I... See more

Company replied

Rated 1 out of 5 stars

Work processing is extremely slow. I am waiting for a response, but I still haven't heard anything. Are you still reviewing the refund? It’s been almost two weeks.

Company replied

Rated 5 out of 5 stars

I had an issue regarding the credit card name used for my reservation, and the customer support was extremely helpful. They responded quickly via WhatsApp and clearly explained everything. The agen... See more

Company replied

Rated 5 out of 5 stars

We had a bad experience 2 years ago, so we had a coupon to use and the person who answered our questions this year and helped us to reserve a car and use our coupon was really helpful, fast in answeri... See more

Company replied

Company details

  1. Car Rental Agency

Written by the company

Welcome to RentingCarz – Your Trusted Car Rental Partner At RentingCarz, we make renting a car simple, affordable, and stress-free for travelers worldwide. Whether you're planning a weekend getaway, a business trip, or an international adventure, our platform connects you with the best car rental deals from over 50 trusted companies, including major brands like Avis, Hertz, Budget, Enterprise, Alamo, National, Dollar, Thrifty, Sixt, Localiza and Europcar, among many other major and reliable brands throughout the world. With a 4-star rating on Trustpilot from over 12,000 reviews, our customers love our competitive prices, clear booking process, and reliable service. They appreciate the ability to secure full coverage at affordable rates and the convenience of our platform for both local and one-way rentals. Rentingcarz, drive throughout the world for less!

RentingCarz Car Rental

Written by the company

All the reasons why you will love Rentingcarz
Why Choose RentingCarz? -Best Price Guarantee: We compare rates across top rental companies to ensure you get the most competitive prices. If you find a better deal elsewhere, we’ll match it! -Easiest, patented interface to help you compare and find the best price among all our suppliers. -Wide Vehicle Selection: From economy cars to spacious minivans, we offer a variety of vehicles to suit your needs and budget. -Easy Booking Process: Reserve your car in just three simple steps – compare, book, and drive. Our user-friendly website ensures a hassle-free experience. -Global Reach: With over 145,000 rates in 140+ countries, we’ve got you covered no matter where your travels take you. -Flexible Options: Enjoy free cancellations or changes with no hidden fees, plus 100% price transparency for peace of mind. -Exceptional Customer Support: Our dedicated team, available in multiple languages including Spanish, Portuguese, Japanese, Korean, is here to assist you every step of the way. Real people, not bots, ensure your questions are answered promptly.

Contact info

3.8

Great

TrustScore 4 out of 5

13K reviews

5-star
4-star
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1-star

Replied to 99% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

EXCELLENT

Very easy to book and pay.

July 8, 2025
RentingCarz.com logo

Reply from RentingCarz.com

Dear Mauricio,

Thank you for your 5 star rating! 😊 We love to know that your booking experience was easy and clear. We work to make the whole process simple and convenient for our customers.

If you need help in the future, we'll be here to assist you. happy travels!

Best regards,
RentingCarz team🚗✨

Rated 1 out of 5 stars
RentingCarz.com logo

Reply from RentingCarz.com

Dear Customer,

Thank you for contacting us. Please let us know how we can help you, our purpose is to provide a quality service and we want you to have a pleasant experience, if there was any misunderstanding we apologize for it.

If you need more information or support do not hesitate to contact us through any of our support channels, we´ll be glad to assist you.

Best regards,
RentingCarz.com🚗✨ Team.

Rated 1 out of 5 stars

Pesima atencion

Pesima atencion, no advierten q en Austria solo aceptan licencia de conduccion internacional y se quedan con el dinero.
LOs requisitos de licencia internacional y no colombiana no estan descritos

June 15, 2025
Unprompted review
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Reply from RentingCarz.com

Estimado cliente,

Gracias por comunicarse, lamentamos que tu experiencia no haya sido la esperada. Podemos confirmar que los requisitos de renta están descritos antes, durante y después de realizar la reserva para cualquier destino a nivel global, nuestro propósito es brindarle un servicio de calidad y deseamos que tenga una experiencia amena, nuevamente nos excusamos por cualquier malentendido. Le estaremos informando a través de su correo sobre la resolución final del caso. Gracias por su comprensión

Si necesitas más información o apoyo no dudes en contactarnos a través de cualquiera de nuestros canales de atención, será un gusto asistirle.

Saludos,
Equipo RentingCarz.com🚗✨

Rated 5 out of 5 stars

everything Good

June 5, 2025
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Reply from RentingCarz.com

Dear customer,

Thank you for your 5 star rating! 😊 We love to know that your booking experience was easy and clear. We work to make the whole process simple and convenient for our customers.

If you need help in the future, we'll be here to assist you. happy travels!

Best regards,
RentingCarz team🚗✨

Rated 3 out of 5 stars

Car was full of roaches

Car was full of roaches. My grandkids were all over the place trying to keep away from them. Bad experience.

June 7, 2025
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Reply from RentingCarz.com

Dear Carmen,

We´re very sorry to hear about the inconvenience you experienced with your recent rental. Please accept our sincere apologies for any frustration or disruption this may have caused.

We truly value your business and are taking your feedback seriously to ensure this doesn’t happen again, as a small gesture why we want to provide you a discount for your next rental, to use it please contact us anytime trough our chat or email and we´ll be glad to assist you. Once again we´re very sorry for this situation, our agents are always ready and willing to assist you with any request that you need.

If there is anything else that we can do for you please let us know.


Best regards,
RentingCarz.com 🚗✨

Rated 5 out of 5 stars

Everything prices availability etc

Everything prices availability etc. All awsome

June 1, 2025
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Reply from RentingCarz.com

Dear Eric,

Thank you for your 5 star rating! 😊 We love to know that your booking experience was easy and clear. We work to make the whole process simple and convenient for our customers.

If you need help in the future, we'll be here to assist you. happy travels!

Best regards,
RentingCarz team🚗✨

Rated 3 out of 5 stars

Legit service but needs improvement.

First RentingCarz is a legit service, their support is reactive and you can talk with them using a chat on their website. They have proper humans responding and they seem willing to work around any problem we may have. I give them a full point for that, although I did go through some staff responding me in a different language every now and then, or responding with generic answers. Most of the time they did fine.

BUT their website is a bit messy, we don't have a proper profile once logged in, the web pages loading often gets stuck, and the payment process is messy.

I had to try many times to pay because my card wouldn't get accepted, going through support chat several times to see what was going on. As suspected this was a problem from my bank and not rentingcarz. But even after paying with a different card that worked, it did take quite a bit of time and a couple of errors in between. So definitely not a smooth process at all. Several hours later, I finally got a confirmation number and with this number I can check the status of my reservation on the website.

Update end of July 2025 :
In the end I was able to rent the car as planned at the Budget rental agency in Paris airport, and everything went fine, so another point for that.

Update February 10th 2026 : Another (very) problematic point (I remove 2 here until I can prove it wasn't RentingCarz fault but Budget) is that my contact information (my postal address or email address) wasn't correctly transmitted to Budget (or saved by Budget, I can't say which one is at fault).

I got caught by an automatic radar for (slightly) speeding in Switzerland and the fine never reached me properly. I was able to realize I received it because I saw a payment in February 2026 on my bank account to Avis Rent-a-car 7 months after the rental period (which was in July 2025). I used the confirmation number to check the invoice on the website of Budget. It is only the payment of the charges due to the processing of my fine, not the fine itself which was supposed to reach me by postal mail but never did (the cost was 35 euros just for the processing charges by Budget which isn't cheap...)

From the Budget invoice and what they told me on phone, the reason seems to be that the address transmitted to them (or the one they erroneously kept) is an address in Panama to an entity called LatinCarz LLC (which is apparently the company behind RentingCarz) and not my address. So the swiss police probably sent the fine to Panama instead of my place...

I got aware of this 7 months later so hopefully I can pay the normal fare and not an increased fine... Both RentingCarz and Budget are supposedly working on it but I have contacted the Swiss police by myself for now...

Update February 12th 2026 : I contacted Swiss police myself and I was able to pay the fine at its normal price (they acknowledged the fact that I paid it late because of the rental service). In the meantime RentingCarz and Budget both opened a case about my problem and told me I should receive the fine soon (which doesn't matter anymore). I also got a discount for the next time I use RentingCarz. I will give back 1 star here so 3/5

May 23, 2025
Unprompted review
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Reply from RentingCarz.com

Dear Samuel,

We sincerely apologize for the inconvenience you experienced with your car rental reservation.

We can confirm that your payment wasn´t going trough because there was an authentication step that couldn´t be completed on your bank´s end. That being said we´re pleased to inform you that your reservation is now active and ready to be used, we´ve sent the confirmation voucher to your email. Once again we´re very sorry for any inconvenience that this may caused you, our agents are always ready and willing to assist you with any request that you need.

If there is anything else that we can do for you please let us know or contact us back trough chat/email.

Thank you for your patience and we wish you a safe trip.


Best regards,
RentingCarz.com 🚗✨

Rated 5 out of 5 stars

Easy to use

Easy to use
Great company

May 9, 2025
RentingCarz.com logo

Reply from RentingCarz.com

Dear Federico,

Thank you for your 5 star rating! 😊 We love to know that your booking experience was easy and clear. We work to make the whole process simple and convenient for our customers. 🚗✨

If you need help in the future, we'll be here to assist you. happy travels!

Best regards,
RentingCarz team

Rated 5 out of 5 stars
RentingCarz.com logo

Reply from RentingCarz.com

Dear customer,

Thank you for your 5 star rating! 😊 We love to know that your booking experience was easy and clear. We work to make the whole process simple and convenient for our customers. 🚗✨

If you need help in the future, we'll be here to assist you. happy travels!

Best regards,
RentingCarz team

Rated 4 out of 5 stars

Fast response and representative…

Fast response and representative (Nelson) very patient.

May 5, 2025
RentingCarz.com logo

Reply from RentingCarz.com

Dear Ruth,

Thank you for your 4 stars rating! 😊 We love knowing that your booking experience was easy and clear. We work to make the whole process simple and convenient for our customers. 🚗✨

If you need help in the future, we'll be here to assist you. happy travels!

Best regards,
RentingCarz team.

Rated 1 out of 5 stars

I tried to book from Saturday to…

I tried to book from Saturday to Monday. When clicked it changed the date without noticing

May 3, 2025
RentingCarz.com logo

Reply from RentingCarz.com

Dear Maximilian,

We sincerely apologize for the inconvenience you experienced with your car rental reservation.

Your reservation has been checked, and we can see that was set to pick up from May 4th and drop off on May 5th, we would like to solve any doubt that you may have, keep in mind that for immediate assistance we have a live chat, one of our agents will be glad to assist you, just head to www.rentingcarz.com.

If there is anything else we can do to assist you, please let us know.


Best regards,
RentingCarz.com

Rated 5 out of 5 stars

That's good

April 1, 2025
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Reply from RentingCarz.com

Dear customer,

Thank you for your 5 star rating! 😊 We love to know that your booking experience was easy and clear. We work to make the whole process simple and convenient for our customers. 🚗✨

If you need help in the future, we'll be here to assist you. happy travels!

Best regards,
RentingCarz team

Rated 5 out of 5 stars

Great experience

What I liked about this company is that you're assisted by a real person, not a bot. They are friendly and also offer service in Spanish. I had a great experience with them. Thanks

April 1, 2025
Unprompted review
RentingCarz.com logo

Reply from RentingCarz.com

Dear Nicole,

Thank you for your 5 star rating! 😊 We love to know that your booking experience was easy and clear. We work to make the whole process simple and convenient for our customers. 🚗✨

If you need help in the future, we'll be here to assist you. happy travels!

Best regards,
RentingCarz team

Rated 5 out of 5 stars

Compared with others, so cheap

Compared with other companies, your cars offer much cheaper, so frankly speaking, my review shall be fixed when i return the car. So far looks very competitive price!

April 9, 2025
RentingCarz.com logo

Reply from RentingCarz.com

Dear customer,

Thank you for your 5 star rating! 😊 We love to know that your booking experience was easy and clear. We work to make the whole process simple and convenient for our customers. 🚗✨

If you need help in the future, we'll be here to assist you. happy travels!

Best regards,
RentingCarz team

Rated 5 out of 5 stars

The Best One So Far

I used many car rental apps in the past like Carwise and Avis and by far Rentingcarz has been much easier to navigate and much more affordable than the others. That's why I choose to give it a five star.

April 5, 2025
RentingCarz.com logo

Reply from RentingCarz.com

Dear Clayton,

Thank you for your 5 star rating! 😊 We love to know that your booking experience was easy and clear. We work to make the whole process simple and convenient for our customers. 🚗✨

If you need help in the future, we'll be here to assist you. happy travels!

Best regards,
RentingCarz team

Rated 5 out of 5 stars
RentingCarz.com logo

Reply from RentingCarz.com

Dear Fred,

Thank you for your comment and for giving us 5 stars. We are very happy to hear that you found our company to be a good choice for renting a vehicle.
We are committed to providing quality service and a hassle-free experience to all our customers.

If you need to rent a vehicle in the future, please do not hesitate to contact us. We will be happy to assist you again and provide you with the best options for your car rental needs.

Thank you for trusting us and for choosing us as your car rental company.

Best regards,
RentingCarz team

Rated 3 out of 5 stars
RentingCarz.com logo

Reply from RentingCarz.com

Dear Customer

Thank you for your rating! We are sorry for any inconvenience, we can confirm that your reservation is active and ready to be used, please check your email, we have sent the voucher there, keep in mmind that if you want immediate assistance we have a chat with agents who are ready to help you right away.

If you need anything else for your next trip, we are here to help you, enjoy your rental!

Best regards,
RentingCarz.com Team

Rated 5 out of 5 stars

Easy and fast

March 4, 2025
RentingCarz.com logo

Reply from RentingCarz.com

Dear customer,

Thank you for your comment and for giving us 5 stars. We are very happy to hear that you found our company to be a good choice for renting a vehicle.
We are committed to providing quality service and a hassle-free experience to all our customers.

If you need to rent a vehicle in the future, please do not hesitate to contact us. We will be happy to assist you again and provide you with the best options for your car rental needs.

Thank you for trusting us and for choosing us as your car rental company.

Best regards,
RentingCarz team

Rated 5 out of 5 stars

clear to pick up a car

easy to complete the forms, clear to pick up a car

March 4, 2025
RentingCarz.com logo

Reply from RentingCarz.com

Dear Vivian,

Thank you for your comment and for giving us 5 stars.

We are committed to providing quality service and a hassle-free experience to all our customers.

If you need to rent a vehicle in the future, please do not hesitate to contact us. We will be happy to assist you again and provide you with the best options for your car rental needs.

Thank you for trusting us and for choosing us as your car rental company.

Best regards,
RentingCarz team

Rated 5 out of 5 stars

Good Rent car experience

I enjoyed using the clean vehicle at a reasonable price. The explanation was good and the prompt response was good.

January 1, 2025
RentingCarz.com logo

Reply from RentingCarz.com

Dear customer,

Thank you for your comment and for giving us 5 stars. We are very happy to hear that you found our company to be a good choice for renting a vehicle.
We are committed to providing quality service and a hassle-free experience to all our customers.

If you need to rent a vehicle in the future, please do not hesitate to contact us. We will be happy to assist you again and provide you with the best options for your car rental needs.

Thank you for trusting us and for choosing us as your car rental company.

Best regards,
RentingCarz team

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