RentingCarz.com Reviews 13,248

TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

I wanted a 5-seat SUV (2 in the first row and 3 in the second row), and Maile was super kind, professional, and did her very best to get me exactly what I wanted. She even showed me pictures of SUVs I... See more

Company replied

Rated 1 out of 5 stars

Work processing is extremely slow. I am waiting for a response, but I still haven't heard anything. Are you still reviewing the refund? It’s been almost two weeks.

Company replied

Rated 5 out of 5 stars

I had an issue regarding the credit card name used for my reservation, and the customer support was extremely helpful. They responded quickly via WhatsApp and clearly explained everything. The agen... See more

Company replied

Rated 5 out of 5 stars

We had a bad experience 2 years ago, so we had a coupon to use and the person who answered our questions this year and helped us to reserve a car and use our coupon was really helpful, fast in answeri... See more

Company replied

Company details

  1. Car Rental Agency

Written by the company

Welcome to RentingCarz – Your Trusted Car Rental Partner At RentingCarz, we make renting a car simple, affordable, and stress-free for travelers worldwide. Whether you're planning a weekend getaway, a business trip, or an international adventure, our platform connects you with the best car rental deals from over 50 trusted companies, including major brands like Avis, Hertz, Budget, Enterprise, Alamo, National, Dollar, Thrifty, Sixt, Localiza and Europcar, among many other major and reliable brands throughout the world. With a 4-star rating on Trustpilot from over 12,000 reviews, our customers love our competitive prices, clear booking process, and reliable service. They appreciate the ability to secure full coverage at affordable rates and the convenience of our platform for both local and one-way rentals. Rentingcarz, drive throughout the world for less!

RentingCarz Car Rental

Written by the company

All the reasons why you will love Rentingcarz
Why Choose RentingCarz? -Best Price Guarantee: We compare rates across top rental companies to ensure you get the most competitive prices. If you find a better deal elsewhere, we’ll match it! -Easiest, patented interface to help you compare and find the best price among all our suppliers. -Wide Vehicle Selection: From economy cars to spacious minivans, we offer a variety of vehicles to suit your needs and budget. -Easy Booking Process: Reserve your car in just three simple steps – compare, book, and drive. Our user-friendly website ensures a hassle-free experience. -Global Reach: With over 145,000 rates in 140+ countries, we’ve got you covered no matter where your travels take you. -Flexible Options: Enjoy free cancellations or changes with no hidden fees, plus 100% price transparency for peace of mind. -Exceptional Customer Support: Our dedicated team, available in multiple languages including Spanish, Portuguese, Japanese, Korean, is here to assist you every step of the way. Real people, not bots, ensure your questions are answered promptly.

Contact info

3.8

Great

TrustScore 4 out of 5

13K reviews

5-star
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1-star

Replied to 99% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

You completely ruined my trip.

My reservation is Friday, February 14th at Vienna Airport at 5 p.m. inside the airport at the rental car pickup location.
I searched for a rental car available at the airport, but they were probably Hungarian. The company I booked was not in the airport, so I called the phone number of the green motion company I searched and searched online, but the phone number didn't work, and eventually it didn't work until an hour later. When I picked up at the nh hotel and went to the company, they said that there was no small suv booked a month ago and only an eight-seater van. They told me to take it or book it again somewhere else. Eventually, I came back to the airport in 3 hours and had to choose a very expensive rental car from a company inside the airport terminal. And even though Green Motion promised a refund, the refund hasn't yet, and not only the refund, but also the time I abandoned and the same-day reservation I need to compensate for the mental stress of expensive rental cars. The reservation I chose you completely ruined my Valentine's Day trip. You are really terrible

January 3, 2025
RentingCarz.com logo

Reply from RentingCarz.com

Dear Teajin Park,

We sincerely apologize for the inconvenience you experienced with your car rental reservation. We understand how frustrating it must have been, especially on such an important trip.

We regret that the rental company was not located inside the airport and that you encountered difficulties contacting us. Additionally, we understand your disappointment regarding the vehicle availability and the unexpected additional costs you had to incur.

Regarding the refund promised by Green Motion, we will escalate this matter with them to ensure it is processed as soon as possible. Please allow us some time to follow up, and we will provide you with an update as soon as we receive a response.

While we cannot undo the inconvenience caused, we genuinely regret the impact this had on your trip. If there is anything else we can do to assist you, please let us know.

Best regards,
RentingCarz.com

Rated 1 out of 5 stars

Additional fees at the counter

Additional fees at the counter, no such final price.

February 7, 2025
Unprompted review
RentingCarz.com logo

Reply from RentingCarz.com

Hi Daniella,

We're sorry to hear about your experience. The total price displayed at the time of booking includes the base rate, taxes and mandatory fees. However, some optional services or local fees - such as Collision Damage Waiver, Young Driver Fee, Child Seat, and others - may be applied at the rental counter depending on your selections and the rental company's policy.

We'll be happy to review your case. Please send us your reservation details in the chat service or Whatsapp in our website so that we can assist you further.

Best regards,
Team RentingCarz.com

Rated 5 out of 5 stars

godd value

good car and good value~

February 3, 2025
RentingCarz.com logo

Reply from RentingCarz.com

Dear Woo,

We truly appreciate your kind feedback and the 5-star rating. It's wonderful to know that you had a positive experience with us and that our company was the right choice for your vehicle rental.

Our goal is always to deliver exceptional service and a seamless experience for every customer, and we're glad that we could meet your expectations.

Should you need a rental in the future, please feel free to reach out. We’d be more than happy to assist you once again and offer the best options tailored to your needs.

Thank you for placing your trust in us and choosing RentingCarz for your car rental.

Best regards,
RentingCarz team

Rated 5 out of 5 stars

great pricing

February 2, 2025
RentingCarz.com logo

Reply from RentingCarz.com

Dear Roberto,

Thank you for your comment and for giving us 5 stars. We are very happy to hear that you found our company to be a good choice for renting a vehicle.
We are committed to providing quality service and a hassle-free experience to all our customers.

If you need to rent a vehicle in the future, please do not hesitate to contact us. We will be happy to assist you again and provide you with the best options for your car rental needs.

Thank you for trusting us and for choosing us as your car rental company.

Best regards,
RentingCarz team

Rated 5 out of 5 stars

All was perfect Thanks

February 2, 2025
RentingCarz.com logo

Reply from RentingCarz.com

Dear Roque,

Thank you for your comment and for giving us 5 stars. We are very happy to hear that you found our company to be a good choice for renting a vehicle.
We are committed to providing quality service and a hassle-free experience to all our customers.

If you need to rent a vehicle in the future, please do not hesitate to contact us. We will be happy to assist you again and provide you with the best options for your car rental needs.

Thank you for trusting us and for choosing us as your car rental company.

Best regards,
RentingCarz team

Rated 1 out of 5 stars

Cancelled prepaid reservation without noticing

We had a prepaid reservation 6 month before the rental date with rentingcarz.com. When I arrived to pick up the car with all the family and bags (7 persons with 8 bags) to the airport. The rental company had cancelled the reservation without noticing.
I was in other country with all my family without any means of transportation.
At the time there was no one to contact or help us from rentingcarz.com, so I had to rent a van with Hertz and cost me 3 times the original cost of rentingcarz.com
At this time, I have not received any information other than the issue is under investigation.
There is no customer service

January 5, 2025
RentingCarz.com logo

Reply from RentingCarz.com

Dear Aguston,

We sincerely apologize for the difficulties you encountered with your rental service. We understand how frustrating this must be.

Please be assured that your claim is currently under review. We are in the process of validating the situation with the rental company. You should have received an update in your email. Rest assured, we are committed to assisting you and resolving this matter as swiftly as possible.

We can confirm that the times you contact us we explained you the situation on chat and also email. If you want any other information or an update regarding your claim you can use the live chat feature on our website. Simply log in and use the chat function to connect with one of our agents, who will be happy to help.

We appreciate your patience and understanding, and we apologize for any inconvenience this has caused.


Best regards,
RentingCarz.com

Rated 5 out of 5 stars

what kind of insurance you are getting

it was fast and I found what I need

January 10, 2025
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Reply from RentingCarz.com

Dear Luis,

Thank you for your comment and for giving us 5 stars. We are very happy to hear that you found our company to be a good choice for renting a vehicle.
We are committed to providing quality service and a hassle-free experience to all our customers.

If you need to rent a vehicle in the future, please do not hesitate to contact us. We will be happy to assist you again and provide you with the best options for your car rental needs.

Thank you for trusting us and for choosing us as your car rental company.

Best regards,
RentingCarz team

Rated 5 out of 5 stars

Already did a rental through…

Already did a rental through RentingCarz last June and the process was seemless and the rates are amazing.
Based on that experience I just booked another rental in May.

June 8, 2024
RentingCarz.com logo

Reply from RentingCarz.com

Dear Daniel,

Thank you for your comment and for giving us 5 stars. We are very happy to hear that you found our company to be a good choice for renting a vehicle.
We are committed to providing quality service and a hassle-free experience to all our customers.

If you need to rent a vehicle in the future, please do not hesitate to contact us. We will be happy to assist you again and provide you with the best options for your car rental needs.

Thank you for trusting us and for choosing us as your car rental company.

Best regards,
RentingCarz team

Rated 5 out of 5 stars
RentingCarz.com logo

Reply from RentingCarz.com

Dear Arlene,

Thank you for your comment and for giving us 5 stars. We are very happy to hear that you found our company to be a good choice for renting a vehicle.
We are committed to providing quality service and a hassle-free experience to all our customers.

If you need to rent a vehicle in the future, please do not hesitate to contact us. We will be happy to assist you again and provide you with the best options for your car rental needs.

Thank you for trusting us and for choosing us as your car rental company.

Best regards,
RentingCarz team

Rated 5 out of 5 stars

Wonderful site.

I've been using this company for years and have never been disappointed.

December 3, 2024
RentingCarz.com logo

Reply from RentingCarz.com

Dear Jorge,

Thank you for your comment and for giving us 5 stars. We are very happy to hear that you found our company to be a good choice for renting a vehicle.
We are committed to providing quality service and a hassle-free experience to all our customers.

If you need to rent a vehicle in the future, please do not hesitate to contact us. We will be happy to assist you again and provide you with the best options for your car rental needs.

Thank you for trusting us and for choosing us as your car rental company.

Best regards,
RentingCarz team

Rated 5 out of 5 stars

Thank you very much

December 2, 2024
RentingCarz.com logo

Reply from RentingCarz.com

Dear Mingu,

Thank you for your comment and for giving us 5 stars. We are very happy to hear that you found our company to be a good choice for renting a vehicle.
We are committed to providing quality service and a hassle-free experience to all our customers.

If you need to rent a vehicle in the future, please do not hesitate to contact us. We will be happy to assist you again and provide you with the best options for your car rental needs.

Thank you for trusting us and for choosing us as your car rental company.

Best regards,
RentingCarz team

Rated 5 out of 5 stars
RentingCarz.com logo

Reply from RentingCarz.com

Hello, SEIL! Thank you so much for your 5-star review! We're delighted to hear that you find our platform convenient to use. We look forward to assisting you with future reservations and making each experience just as smooth. Safe travels, and thanks for choosing RentingCarz

Rated 5 out of 5 stars

Quick Feedback and halpful service

Quick and easy to deal

November 3, 2024
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Reply from RentingCarz.com

Hello, HoGweon Lee! Thank you so much for your 5-star review! We're thrilled to hear that you found our service quick and easy to use. Your satisfaction is our priority, and we’re here to assist you anytime for future reservations. Safe travel

Team RentingCarz.com

Rated 1 out of 5 stars

The rental place that you connected me did not have cars

The rental place that you connected me with did not accept my reservation. They didn't have any cars

November 3, 2024
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Reply from RentingCarz.com

Dear Ricardo,

We sincerely apologize for the difficulties you encountered with your rental service. We understand how frustrating this must be.

Please be assured that your claim is currently under review. We are in the process of validating the situation with the rental company. You should have received an update in your email. Rest assured, we are committed to assisting you and resolving this matter as swiftly as possible.

For immediate support, you can use the live chat feature on our website. Simply log in and use the chat function to connect with one of our agents, who will be happy to help.

We appreciate your patience and understanding, and we apologize for any inconvenience this has caused.


Best regards,
RentingCarz.com

Rated 5 out of 5 stars

Súper wonderfull

October 9, 2024
RentingCarz.com logo

Reply from RentingCarz.com

Dear Jorge,

Thank you for your review and for giving us 5 stars! We are very happy to hear that you found our company to be a good choice for renting a vehicle. We are committed to providing quality service and a smooth experience to all our customers.

If you need to rent a vehicle in the future, please do not hesitate to contact us. We will be happy to assist you again and offer you the best options for your car rental needs.

Thank you for trusting us and for choosing us as your car rental company!

Best regards,
RentingCarz.com Team

Rated 5 out of 5 stars

Really helpful

We had a bad experience 2 years ago, so we had a coupon to use and the person who answered our questions this year and helped us to reserve a car and use our coupon was really helpful, fast in answering and kind. People are everything in these companies!

October 9, 2024
RentingCarz.com logo

Reply from RentingCarz.com

Dear Kislley,

Thank you for your review and for giving us 5 stars! We are very happy to hear that you found our company to be a good choice for renting a vehicle. We are committed to providing quality service and a smooth experience to all our customers.

If you need to rent a vehicle in the future, please do not hesitate to contact us. We will be happy to assist you again and offer you the best options for your car rental needs.

Thank you for trusting us and for choosing us as your car rental company!

Best regards,
RentingCarz.com Team

Rated 5 out of 5 stars

I like how intuitive the interface is…

I like how intuitive the interface is to complete a booking.

October 10, 2024
RentingCarz.com logo

Reply from RentingCarz.com

Dear customer,

Thank you for your review and for giving us 5 stars! We are very happy to hear that you found our company to be a good choice for renting a vehicle. We are committed to providing quality service and a smooth experience to all our customers.

If you need to rent a vehicle in the future, please do not hesitate to contact us. We will be happy to assist you again and offer you the best options for your car rental needs.

Thank you for trusting us and for choosing us as your car rental company!

Best regards,
RentingCarz.com Team

Rated 5 out of 5 stars

Easy to navigate and complete the…

Easy to navigate and complete the transactions.
Many thanks!

October 4, 2024
RentingCarz.com logo

Reply from RentingCarz.com

Dear customer,

Thank you for your review and for giving us 5 stars! We are very happy to hear that you found our company to be a good choice for renting a vehicle. We are committed to providing quality service and a smooth experience to all our customers.

If you need to rent a vehicle in the future, please do not hesitate to contact us. We will be happy to assist you again and offer you the best options for your car rental needs.

Thank you for trusting us and for choosing us as your car rental company!

Best regards,
RentingCarz.com Team

Rated 3 out of 5 stars

Dear Sirs

Dear Sirs, it has been 15 days since I returned the rented vehicle and I still haven't received the security deposit back. Could you help me with the return as soon as possible?

July 6, 2024
RentingCarz.com logo

Reply from RentingCarz.com

Dear Christian,

We sincerely apologize for the difficulties you encountered with your rental service. We understand how frustrating this must be.

Please be assured that your claim is currently under review. We are in the process of validating the situation with the rental company. You should have received an update in your email. Rest assured, we are committed to assisting you and resolving this matter as swiftly as possible.

For immediate support, you can use the live chat feature on our website. Simply log in and use the chat function to connect with one of our agents, who will be happy to help.

We appreciate your patience and understanding, and we apologize for any inconvenience this has caused.


Best regards,
RentingCarz.com

Rated 4 out of 5 stars

the web site

the web site, I met, is good to do what I have to do.

October 5, 2024
RentingCarz.com logo

Reply from RentingCarz.com

Dear Yun,

Thank you for your review and for giving us 4 stars! We are very happy to hear that you found our company to be a good choice for renting a vehicle. We are committed to providing quality service and a smooth experience to all our customers.

If you need to rent a vehicle in the future, please do not hesitate to contact us. We will be happy to assist you again and offer you the best options for your car rental needs.

Thank you for trusting us and for choosing us as your car rental company!

Best regards,
RentingCarz.com Team

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